The support at WPMU is outstanding. You can always rely on not only prompt assistance, but also highly effective and quick solutions. It really gives you peace of mind knowing their team is always the... See more
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Review summary
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Alfredo Loyola helped me fix some text inconsistencies on my website that needed to be standardized. He used Better Search Replace to update everything across all my pages quickly. Checked the l... See more
Company replied
I have been using the very good plugins for a very long time. Now I have also migrated the last websites to wpmudev hosting. The normal plans are certainly enough for small projects. But even the sma... See more
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Used the wpmudev pro plugins for may some years, its my chosen default option for optimization plugins. Now im currently start using the hosted solution. The support was great, helping all the process... See more
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Company details
About wpmudev.com
Written by the company
The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform.
Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.
We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Check this link for more information: https://security.incsub.com/
Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.
We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Check this link for more information: https://security.incsub.com/
Contact info
120 19th St N Ste 201 PMB 88100, 35203-3219, Birmingham, United States
- contact@wpmudev.com
- wpmudev.com
4.7
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great support and ease of setup
Really impressed with the service and support I have received with wpmudev over the past week. So far they have provided the best experience I have ever had with a web host service. Especially with Meet, who helped me get our painting service website migrated. A++ service all the way.
26 June 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, Brant!
We're thrilled to hear you've had such a great experience with us. It's wonderful to know that Meet was able to help you get your painting service site up and running smoothly. We truly appreciate your kind words—and we’ll keep bringing that A++ service every step of the way!
Reset WordPress installation
Recently, my website, which is about 10 years old, needed to be reset. For some reason, the dashboard wasn't getting the job done -- I think there were a lot of issues with the actual folder because of Malware. Shah was able to reset the website for me after some troubleshooting.
23 June 2025
Unprompted review
Reply from wpmudev.com
Thank you, Thomas!
We’re so glad Shah was able to step in and get things back on track for your site. After 10 years, we recognize the significant history and value that have been accumulated, and we're pleased that we could help resolve the malware and reset issues. Appreciate your trust in us—we’re always here when you need support!
Reply from wpmudev.com
Thank you for the feedback. We're glad to hear our support team was helpful and delivered the experience you needed. We remain committed to providing the same level of excellent service every time.
Helped me go through an email…
Helped me go through an email migration. Slick interface, all was great and support was very patient with me.
14 June 2025
Unprompted review
Reply from wpmudev.com
Thank you so much! 💌 We’re thrilled to hear your email migration went smoothly and that you found the interface slick and the support team patient and helpful. Migrations can be tricky, but we’re always here to make the process simple and stress-free. Don’t hesitate to reach out again—we’ve got your back!
Alfredo was great to deal with
Alfredo was great to deal with. Went above and beyond helping me with my website issues.
5 June 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, Ashley!
We're thrilled to hear that Alfredo went above and beyond to help you out—that’s exactly the kind of service we aim for. Your kind words mean a lot, and we’re always here whenever you need us. Cheers to smooth websites and great support!
MEET SHAH is the king of awesome sauce…
MEET SHAH is the king of awesome sauce mountain. Not only does he have a name that should be in a hollywood star....he was super helpful. I had an issue that was driving me nuts. It was small but it was one of those things that just makes you crazy. Like a lost comma in a code script script that's three pages long.
He got it fixed in about ten minutes and showed me how to fix next time.
28 May 2025
Unprompted review
Reply from wpmudev.com
What an absolutely epic review—thank you so much David!
MEET SHAH will be thrilled to hear he’s officially crowned King of Awesome Sauce Mountain (we're updating the team leaderboard as we speak)! We’re so glad he was able to squash that maddening issue and walk you through the fix for next time.
That’s what we call a Hollywood-worthy performance in support!
Very supportive technician who worked…
Very supportive technician who worked with me and explained everything I didn't understand, using screen grabs which really help. Checked all the updates and changes I made on his advice, Alfredo was great!
20 May 2025
Unprompted review
Reply from wpmudev.com
Thank you for the wonderful feedback.
We're so pleased to hear that you had such a positive experience, and we'll be sure to pass along your kind words to Alfredo.
It's great to know that his clear explanations and attention to detail made a real difference. We're always here to support you every step of the way.
WPMU DEV is simply the best hosting company for WordPress
This company is amazing. The support is excellent, the price is reasonable, and for the services you get, I can say that the price is very low.
16 September 2024
Unprompted review
Reply from wpmudev.com
Thank you, Peter.
We're truly grateful for your kind words and your confidence in our services.
It’s incredibly rewarding to hear that you find our support excellent and our pricing fair for the value we provide.
We're committed to delivering the best possible experience, and your feedback lets us know we’re on the right track.
Forminator Pro Live Chat Support
Received instant feedback & solution for a problem I had with simple date filed using WPMU Forminator Form via Live Chat. Contact was very helpful, communicative and professional!
14 May 2025
Unprompted review
Reply from wpmudev.com
Thank you, Sam.
We're glad to hear that you received instant support and a clear solution for your Forminator form issue.
It’s always our goal to be as helpful, communicative, and professional as possible, so it’s great to know that came through.
We appreciate your feedback and look forward to assisting you again in the future.
WPMU DEV has amazing support
WPMU DEV has amazing support. We have over 100 websites we host and if any wordpress issues arise, their team is quick to reply and give a hand.
12 May 2025
Unprompted review
Reply from wpmudev.com
Hi Daniel,
Thanks for the great feedback! Managing 100+ sites is no small task. We’re glad to be your go-to support team whenever issues come up.
We're always here to help!
Fast and super friendly and very…
Fast and super friendly and very knowledgeable. Issue was resolved in minutes and gave clear instructions and details of the issue. Gave me extra tips to prevent this from happening again. AMAZING Support!
9 May 2025
Unprompted review
Reply from wpmudev.com
Really appreciate your awesome feedback RR!
Glad we could resolve things quickly and give you helpful tips—our team’s always happy to go the extra mile!
I am always positively surprised HOW…
I am always positively surprised HOW good the support is. really amazing job guys! Thanks and take care
8 May 2025
Unprompted review
Reply from wpmudev.com
Thank you so much! We're truly grateful for your support and kind words. Always here whenever you need us—take care too!
Best support on the entire www
7 May 2025
Unprompted review
Reply from wpmudev.com
Wow—thank you! That means a lot to us. We're always here to make sure you get the best support possible.
Great to work with these folks!
Fast response to issue - always friendly and helpful
6 May 2025
Unprompted review
Reply from wpmudev.com
Thanks so much for the kind words! We're glad to hear you had a great experience—our team’s always here to help quickly and with a smile.
Agent was super understanding and…
Agent was super understanding and supporting. Guided me through the process and provided me with all the info I needed
5 May 2025
Unprompted review
Reply from wpmudev.com
Thanks a ton, Sergio!
We’re so happy to hear you felt supported and well-informed throughout. That’s exactly what we aim for!
Cheers!
GDPR noncompliance.
Failing to comply with the data protection rules, it is a legal obligation and data retention must be smoother.
28 March 2025
Unprompted review
Reply from wpmudev.com
Hi Mahmoud,
Thank you for taking the time to share your feedback.
We take data protection and GDPR compliance very seriously, and we’re sorry to hear you felt otherwise. WPMU DEV is fully committed to meeting all applicable data privacy laws, including the GDPR. We have clear processes in place for data handling, retention, and removal, as outlined here: https://wpmudev.com/privacy-policy/
If you encountered any difficulties with a data-related request, we’d appreciate the chance to look into it and make things right.
Please feel free to reach out to our support team directly so we can assist you promptly and transparently.
Thanks again for sharing this feedback,
Best regards,
Very Cool And Nice job Sir Alfredo…
Very Cool And Nice job Sir Alfredo Loyola
27 April 2025
Unprompted review
Reply from wpmudev.com
Thanks a lot! We agree, Alfredo does an awesome job, and we’ll make sure he sees your kind message! :)
Great support service
Great support service. Helped me so much, I love these people. Highly recommend working with them.
21 April 2025
Unprompted review
Reply from wpmudev.com
Thanks a ton, Maurice! We’re so glad we could help and even more grateful for your recommendation. You’re awesome! :)
Fast and sorted the issue.
22 April 2025
Unprompted review
Reply from wpmudev.com
Thanks so much, Gideon! Always happy to help and even happier when we can fix things fast! :)
very professionnal and reactive support
each time i need some help support respond very fastly and is very professionnal
19 April 2025
Unprompted review
Reply from wpmudev.com
Thanks a lot! It’s great to know our team has been quick to respond and helpful whenever you need us. We’re always here for you! :)
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