WPBeginner Reviews 70

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

It took a long four months to get my website to where it was acceptable to me. I am sure that the team was as frustrated with me as I was with them. In hindsight I would definitely do things different... See more

Rated 5 out of 5 stars

Expert service and support! Friendly, professional, knowledgable — and patient. It took us a while to get our 'stuff' together on this one and throughout it all Adaora was always there waiting patient... See more

Rated 5 out of 5 stars

I sent a query to WpBeginner, not certain if anyone would respond, let alone with lightening speed. Not only did Wendy respond, she really took the time to answer me directly and suggest more ways to... See more

Rated 5 out of 5 stars

The team worked with me and persevered to get the website as I wanted. Excellent communication from Michael.

Company details

Information provided by various external sources

WPBeginner is a free WordPress resource site for Beginners. The main goal of this site is to provide quality tips, tricks, hacks, and other WordPress resources that allows WordPress beginners to improve their sites.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

70 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Oh my goodness!!!

Oh my goodness! Michael was so great to work with. He contacted me, I gave him the information and poof! It was done. He and his team went above and beyond my expectations. I’m so glad I contacted WP Pro Services. They fixed it all. Thank you so much for helping me out! Let's hope traffic to my website hysheen.com improves.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Patience is a virtue. And worth the wait.

I had reached out to the WP Beginner team after frustrations with slow performance on a complex membership website running Elementor Pro, WooCommerce, and Events Calendar/Tickets. The team did a great job optimizing pages and I am very happy with the outcome. The one thing I would have liked to have is more guidance on what they actually did and advice on how to adhere to optimization tweaks when creating new content.

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Great Peace of Mind

I have had the pleasure of using WPBeginner for both optimizing the speed of my website and handling its ongoing maintenance. I am very satisfied with the collaboration. The speed optimization was carried out professionally with noticeable improvements, and the ongoing maintenance provides great peace of mind, as the team is highly responsive, accommodating, and helpful. Big kudos from me!

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Great to have a dedicated team!

I sincerely appreciate all of the extra effort the team made to get the details of my site migration right! It was especially nice to have someone dedicated to my project and a regular live connection. Michael was very pleasant to interact with and always quick to respond to my emails. Although the process took a bit longer than anticipated, I was always convinced that they were committed to making sure everything was perfect. Many thanks to the WPB team and I'm very happy to be connected with them for my ongoing site management.

22 January 2025
Unprompted review
Rated 5 out of 5 stars

My website went down and had enough…

My website went down and had enough errors that I didn’t have solutions to fix. Michael was very communicative and helped me get my site back up and going. There was a bit more back and forth than I would have liked, but overall the service was great.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Our business website…

Our business website (majestic-concierge.com) went completely dark one day. Our outsourced website management service could not deliver any solutions. We reached out to Michael and he assured us that he could deliver; and did he!! Michael and his team gave us a new theme and content that reflects our brand. My project manager Michael was super responsive and competent.

The site launch went very well and the team was responsive. I highly recommend this service!

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Business website refresh (acgen.com)

Our business website (acgen.com) had been online for years and the theme/content was getting stale. I was doing all the maintenance and adding new material. I didn't feel competent to re-do a whole new site. I looked at several different firms to do a "site refresh" to give us a new more current look and response and chose WPB. The initial requirement meeting went very well. They summarized my needs and I felt very comfortable with their approach. The fixed price was very justifiable . My project manager was super responsive and competent.

The development took ~3 months start to finish; to be fair, most of the delay was due to me taking time to regenerate content.The site launch went very well and the team was responsive.

There were a few instances where WPB did not understand my change requests (particularly with image adjustments), and I ended up fixing myself; in the end not a big deal.

Overall, I was very satisfied with the result.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

A HUGE THANK YOU to WP Beginner Pro Services

I want to give WP Beginner Pro Services a huge THANK YOU for the work it did on my website, TelecomBirddogs.com, implementing its Quick Site Launch service. I had developed my site over five years after lots of research with no website experience and only occasional help from a website developer. The site was over built with content information and cumbersome to use and understand.
The WP Beginner Pros took the time to carefully understand the purpose of my site and its market niche, then rebuild the platform for greater efficiency and a higher degree of best practices.
Considering the extensive research I did, I have no doubt that WP Beginner Pro Services cost multiple times less and performed the work with much less effort on my part than anyone else I've ever come across offering website development services.
I cannot recommend WP Beginner Pro Services more highly and definitely will not hesitate to contract them again for another service. John Rowe

29 November 2024
Unprompted review
Rated 4 out of 5 stars

Persistent work until problems resolved

I chose WPBeginner because they have provided useful information about WordPress for many years. I needed my website cleaned of malware. They were persistent, but the bad guys kept getting in, so WPBeginner designed a new website. The new website is much more up to date than what I had. They were responsive to my suggestions for changes. The whole process took longer than I anticipated and required much back and forth communication to get things resolved, but the WPBeginner staff was persistent and communicated well.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Rapid response

My change to a date format was completed in less than a day. I was pleased with the result, speed of implementation and cost.

19 November 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience with a Company

The only thing they had to do was create website with my research notes. They said, in beginning of October, that they could do it for $1299 within 30 days. They not only didn't do it within 30 days but what they showed me was a complete mess including the search function not working, requiring the user of the website to use an app on THEIR device to read the research text, missing research text that they had, etc (and I do MEAN ETC..) I am still waiting for a reply from WPBEGINNER for an inquiry I made using their online form 4 days ago, though their form statements mention a 48 hour reply.

It currently appears I have no resource for this mishandled $1299 simple website build

21 November 2024
Unprompted review
Rated 3 out of 5 stars

I liked WPBeginner for years as a…

I liked WPBeginner for years as a reliable source to get insights into WordPress and learn more about how to solve all kinds of challenges. Nowadays I feel they took the wrong turn and new posts appear to be more advertising than solutions... Sad!

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Exceeding Expectations in Every Way

I am highly pleased with WPBeginner's outstanding redesign work. From the get-go, Michael and his team exceeded my expectations in every way, demonstrating professionalism, attention to detail, and high technical skills.
The new website design is modern, highly user-friendly, and consistent with our company's brand. It has also become more accessible, and as a result, I have noticed a significant increase in inquiries from potential clients.
What impressed me the most was the team's exceptional customer service and patience. There were many instances when I could not communicate with Michael immediately. However, he had taken the time to understand our vision and patiently listened to my ramblings, often offering valuable insights. I credit him wholly for the visually appealing final website version, as he frequently took the initiative to make adjustments based on current UX website trends and design.
I intend to use their services again and strongly recommend WP Beginner's professional services to anyone looking for an experienced and reliable website partner.

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Honestly, the best professional service experience I have had in years.

Honestly, this was perhaps the best professional service experience I have had in years.

WPBeginner Pro Services did everything they said they would. They were committed to getting it right.

Communication was frequent, personal and friendly. We held video meetings for kickoff, technical checks, and handoff. I did not know much about website development, and some of my requirements turned out to be a little trickier than expected, but they accommodated. The whole team was friendly, professional, and supportive throughout the process.

It is not easy to find reliable website developers. I decided on WPBeginner Proservices after seeing the impressive resources on their parent website WPBeginner.com.

This service was very reliable, the end product is just what I need, and I can move ahead with my plans now. WPBeginner Pro Services offers a variety of post-development support levels, and it gives me a sense of security that I will continue to use them as needed.

17 October 2024
Unprompted review

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