Worldwide Travel Insurance Reviews 

4,978
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 820 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the excellent service, describing it as fast, easy, and helpful. Many highlight the staff and customer service for their friendly, patient, and supportive approach, noting prompt response times. People also appreciate the outstanding value, finding prices reasonable and significantly cheaper than alternatives, saving a fortune. However, some people mentioned delays in receiving documentation or information, often requiring follow-up. Others noted that processing a purchase or getting a quote could take a long time, sometimes involving extended waits or lack of communication.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the fast, efficient, and... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting prompt email contact and... See more

Price

Users describe positive interactions with price, often noting that the cost for insurance is significantly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service which I’ve used for a few years now. Unfortunately I had to make a claim under my last policy but world wide insure made it such a breeze claiming back - fast, easy and helpful service... See more

Rated 5 out of 5 stars

I took out this policy following some googling after seeing car rental firms charging £15-20 per day to waive excess on agreements. With 6 days of platinum coverage costing just £15, it was worth a... See more

Rated 5 out of 5 stars

Excellent reminder by email, several easy options for payment, prompt return of certificate upon purchase. The cover is excellent - just the thing to avoid car hire companies’ rip-off products, and th... See more

Rated 5 out of 5 stars

Great service I received my renewal quote and was greeted by Alison at customer service who took my payment details. She was friendly and patient and it was lovely to talk to a person rather than a... See more


Company details

  1. Travel Insurance Company
  2. Insurance Agency

Written by the company

We are an independent travel insurance specialist set up in 1993, providing quality cover at competitive prices. We provide Travel Insurance, Car Hire excess Insurance and other related Insurance products to customers based in the UK, EU and Internationally. We believe that high quality products, excellent customer service and great value for money should be available to everyone and we understand that many of our customers have complex needs, so as well as our easy-to-buy online insurance, we provide an in-house Medical Screening service to assist our customers with pre-existing medical conditions, whether long-term or recently diagnosed.

Worldwide Travel Insurance - Specialist cover

Written by the company

Having trouble getting insurance? Let us help!
We are committed to offering insurance to as many travellers as possible, so in addition to our online policies, we have a range of options for customers who find it difficult to buy insurance suitable for their needs. Whether you have pre-existing medical conditions, are in an age group where choices are restricted, or are taking part in higher risk activities, we will do our best to assist you in finding the right cover!

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,978)

796 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy claim

I've used Worldwide Travel Insurance several times, but this was the first time I had to make a claim. Easy and simple and got the money in 5 days. Thank you very much!

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Peace of mind

It's nice to have peace of mind with the coverage and avoid the exorbitant prices rental car firms charge.

10 June 2026
Rated 5 out of 5 stars

Asked a question - excellent response

Phoned them up and asked about the product. Quickly answered when I called (no waiting for thirty min) and very knowlegable lady who answered all my queries clearly. Took me five min and that included buying it. The other thing I liked was that it wasn't answered from a call centre thousands of miles away. Well done

10 June 2026
Rated 5 out of 5 stars

I highly recommend!

Thank you so much for approving my application. Thanks to Syazwan, everything was handled quickly—from the initial contact, through the completion of the application, to the payment of the funds. I highly recommend!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

I have been their customer for years.

I have been their customer for years.. Syazwan was particularly helpful with the quick settlement of the claim. Highly recommend insuring your car hire with Worldwide Travel Insurance.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service — fast and extremely kind. I was able to renew my existing policy with incredible ease. In the past I also needed a refund, and that too was extremely quick and easy to request.

8 June 2026
Rated 1 out of 5 stars

Very slow admin and prices have doubled

You took a full working week to inform me that your offer (approx 6 weeks old) was no longer valid and that the premium had increased by nearly 100%. I needed the insurance in a hurry and this delay made the purchase a waste of time as the premium was not processed by the start of the car hire period. 10 days to buy car insurance is not acceptable.

8 June 2026

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