Excellent reminder by email, several easy options for payment, prompt return of certificate upon purchase. The cover is excellent - just the thing to avoid car hire companies’ rip-off products, and th... See more
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Company details
Written by the company
We are an independent travel insurance specialist set up in 1993, providing quality cover at competitive prices. We provide Travel Insurance, Car Hire excess Insurance and other related Insurance products to customers based in the UK, EU and Internationally. We believe that high quality products, excellent customer service and great value for money should be available to everyone and we understand that many of our customers have complex needs, so as well as our easy-to-buy online insurance, we provide an in-house Medical Screening service to assist our customers with pre-existing medical conditions, whether long-term or recently diagnosed.
Worldwide Travel Insurance - Specialist cover
Written by the company
- Having trouble getting insurance? Let us help!
- We are committed to offering insurance to as many travellers as possible, so in addition to our online policies, we have a range of options for customers who find it difficult to buy insurance suitable for their needs. Whether you have pre-existing medical conditions, are in an age group where choices are restricted, or are taking part in higher risk activities, we will do our best to assist you in finding the right cover!
Contact info
The Business Centre, 1-7 Commercial Road, TN12 6YT, Paddock Wood
- +44 (0)1892 833338
- sales@worldwideinsure.com
- worldwideinsure.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 48 hours
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Easy to renew
Good solution to stressless carhire
Cheaper than paying carhire firms. Simple no nonsence policy.
Increasing rapidly in price but still a good deal.
From two weeks to five months to settle
I made two claims on the same day. One of them was settled smoothly in two weeks. Perfect. The other, however, took five months to settle which was less satisfying. Some part of the delay was due to the car rental firm somehow not finding the rental agreement, but still you'd expect a quicker settlement. Good, in any case, to get the excess covered in the end.
Excellent service as usual
Straightforward & Fair Process
Easy to navigate the website to get the insurance.
Reasonable prices.
Straightforward process.
Most imortantly, on the one occasion I needed to claim they were transparent & fair - & paid out!
Very easy to make payment
Very easy to make payment, quick response to an inadvertent error on my part in giving an incorrect reference. Message responded to within 24 hours and payment confirmation given
Good job!
It took us a bit to complete all data required as my case was quite difficult but happiliy at the end of the day we managed to solve the issue.
Excellent service
It was very easy to renew my policy and the lady who delt with my request was polite and extremely helpful.
They were reliable
They were reliable, communicative and patient. I have used this service 5 times and I am very happy with them. I would highly recommend them.
Special thanks to Ziphelele and Syazwan for all their help!
Easy purchase
Easy purchase, helpful staff, prompt service.
But along with most other insurance companies, I have no confidence they will be there for me, should I need them.
Timely reminder & fast execution
Good insurance from a supportive, friendly company
Given the cost of excess insurance cover from car rental companies, for the past few years I have taken out such cover through third party companies. I have been with Worldwideinsure.com for nearly two years, with very competitive cover/cost ratio.
I recently had a negative experience with a rental company at Stansted Airport that charged my over £500 for minor damage which I don’t accept was sustained during my tenure (yes…they’ll be getting a review too!)
They took that cost from my £1500 credit card deposit and so, with no alternative, I made a claim for the cost with Worldwideinsure.
Claims are made via their dedicated and user-friendly claim portal which allows for a very straightforward claim process. Their representative, Syazwan, handled my claim throughout, was a great communicator and very helpful. From beginning my claim to receiving my reimbursement took little more than a week.
I think that, given my experience, this company stands out as a great company to deal with, and it felt refreshing to be with an insurance company that was very much focused upon getting things settled. I will be renewing with them and would recommend them to anyone.
Good practical service
Always very helpful and provide clear explanations of the contracted services
I asked for a copy of my policy and…
I asked for a copy of my policy and they were so quick with their response - very impressive!
Quick and Policy Fee Reduction
Quick and simple application process and the premium was cheaper than last year.
NZ car crash
The claim was settled without too much fuss. Ziphelele did a tidy and polite job.
I have had my policy for many years
I have had my policy for many years, and recently made my first claim, on damage to a rental car in Spain. Thanks to Syazwan, my claim handler, the claim process was straightforward and I was paid out promptly.
Nice fast customer service
Nice fast customer service response and amendment sorted straight away
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