WorldSoccerShop Reviews 

1,342
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

SCAMMERS!! This website is an absolute scam, please please please do not order from here. I ordered a jersey that was supposed to arrive in 3 days and received an email from World Soccer that it would... See more

Company replied

Rated 3 out of 5 stars

Easy to order. Shipping is a joke. Package arrived and jersey was literally in a ball in the bag. Did not look new due to this. Wrinkles were ridiculous. Had to be steamed to release all the wrinkles... See more

Rated 1 out of 5 stars

Deceptive shipping and poor customer support. I paid for Express 2-day Shipping and my order took 4-days to get to me. Customer support claims that it arrived in 2-business days and refused any refu... See more

Rated 5 out of 5 stars

Consummate professionals. Website is functional, great selection, decent turnaround time, customer service is tremendous. I've ordered dozens of kits from them, they have not disappointed. If i... See more

Company details

  1. Soccer Store
  2. Clothing Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Sporting Goods Store
  6. Sportswear Store

Written by the company

WorldSoccerShop.com is the premier online store for soccer fans and players with the largest selection of officially licensed club and national team jerseys as well as soccer cleats, jerseys, and more for the active player. Powered by Passion!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

1K reviews

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4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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2.7

All reviews

(1,342)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Great place to shop online

Great place to shop online, easy to find jerseys on bigger size (mine is 2XL) can't say anything about delivery cause I just ordered my jersey

7 November 2023
Unprompted review
WorldSoccerShop logo

Reply from WorldSoccerShop

Thanks for your review. We try and source the best selection of soccer jerseys with the best size range. Inventory of the larger sizes is more limited so when you see your favorite jersey add it to cart as they frequently run out sooner.

Yours in Soccer,
David F

Rated 5 out of 5 stars

The website was easy to navigate

The website was easy to navigate. Pics of the products were bright and clear and the prices were fair. Shipping time is acceptable. The 10% sign-up discount was the only issue. It was not added to the final price.

7 November 2023
Unprompted review
WorldSoccerShop logo

Reply from WorldSoccerShop

Thanks for your review. Glad you enjoyed your shopping experience and product(s) you ordered.

Sorry for the issue with the 10%. Please send me your order # and I will have IT check to determine the issue and have someone reach out from customer service.

Yours in Soccer,
David F

Rated 5 out of 5 stars

Extremely professional

Fantastic - Quality products, Shipping information is clear, Extremely professional

12 October 2023
Unprompted review
WorldSoccerShop logo

Reply from WorldSoccerShop

Thanks for your review. We work hard to have the best selection and customer service for our passionate soccer fan customers and provide the best customer service. If you have any holiday items on the wishlist please order early to avoid any last minute stress.

Yours in Soccer,
David F

Rated 5 out of 5 stars

It’s great cheap

25 October 2023
Unprompted review
WorldSoccerShop logo

Reply from WorldSoccerShop

Thanks for the review. We try and have a great selection of sale items as part of the best collection of soccer gear online. Please order early if you have any holiday items on the wishlist.

Yours in Soccer,
David F

Rated 1 out of 5 stars

Meh is all I can say

Meh is all I can say. I have order from this site many times with no problem. Then I ordered a jersey, had it customized and what I received was generic heat transfer letters and numbers. Before today, my items arrived and looked identical to the pictures on the site.

Customer Service responded with canned comments.

This is the end of my orders with this shop. There’s competitors that will be transparent and let you know if they can’t customize because of stock/availability reasons. For that reason alone, I’m out.

Edit- I was asked to provide an order number. Please feel free to follow up with your customer service representative named Jonathan B. (October 11th was the last communication) if you truly desire details about this transaction.

9 October 2023
Unprompted review
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Reply from WorldSoccerShop

Sorry for your recent experience. Please send me your Order # and I will look into the issue so issues like yours will not happen in the future.

Yours in Soccer,
David F

I will follow up with Jonathan B and work to make updates to copy on site so customers know what they are ordering. Please consider coming back to shop with WorldSoccerShop as I believe we have the best selection of jerseys and customization options online. Yours in Soccer.

Rated 5 out of 5 stars

Excellent selection and fast delivery

I have purchased twice from this store and have never had a bad experience. I rate them as I see them and my experience was flawless. Great selection and delivered quickly.

4 August 2023
Unprompted review
WorldSoccerShop logo

Reply from WorldSoccerShop

Thanks for your review of World Soccer Shop. We take great pride in working to provide great (official) products and service from soccer (football) clubs from around the globe.

Cheers,
David F

Rated 1 out of 5 stars

Radio Silence and fake promises

Quick to take money and make fake promises.

I was promised an immediate email after my purchase, confirming my order and update me on the shipping and handling except, that email was never sent. A week after I emailed customer service and was promised an email to help me resolve the silence except that never happened.

It's been several days since my email and I'm still in the dark. I don't even know if my package will ever be shipped.

My order number is 427325660 and I've emailed customer service and haven't heard anything back.

12 August 2023
Unprompted review
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Reply from WorldSoccerShop

Carlos,

Thanks for sending your order # and your patience. This has been a busy peak season and we are working each day to try and keep up with the orders and calls.

The order for your Pulisic and De Bruyne jerseys were customized items and took longer than we expected. They shipped out today. The tracking number is 74890980686328091069. You should be able to look up delivery information once Fed Ex has processed the tracking number in their system

Cheers,
David F

RandomGuya,

Sorry for the issue with your order. Please send me your order # and I can look into the status.

Or you can contact customer service. Please make sure you contact our customer service department directly by email - info@365sport.com or call customer service by phone 1-800-277-7255 with any additional questions.

Yours in Soccer,
David F

Rated 5 out of 5 stars

Great selection

Selection of Jerseys are fantastic. Shopping was easy and check out simple and fast. Delivered quickly. I am completely satisfied.

25 July 2023
Unprompted review
WorldSoccerShop logo

Reply from WorldSoccerShop

Thanks for your review. We love bringing the best selection of soccer jerseys from around the globe to our fans in the USA!

Yours in Soccer,
David F

Rated 1 out of 5 stars

Ordered with no info on shipment

I ordered a product over a week and a half ago, and I was told the item would ship immediately as they had it in stock. I have yet to receive a shipment notification. I have called their customer service twice this week and been left on hold for several minutes, ultimately hanging up because no one answered the phone.

David F, please don’t respond that I should contact customer service because that’s a waste of time!

My order number is 427312188. I need the tripod asap!

12 August 2023
Unprompted review
WorldSoccerShop logo

Reply from WorldSoccerShop

Daryl,

Thanks for sending your order #. I'm not that familiar with the video products so will need to reach out to someone. I will get back to you with the email provided with your order rather than on this platform.

Thanks for your patience.

Sorry for the issue with your order. Please send me your Order # and I can look into it for you.

Yours in Soccer,
David F

Rated 1 out of 5 stars

Disgusting service and company trying…

Disgusting service and company trying to scam me by charging me more for shipping and then when I wanted to cancel do not notify me or communicate with me at all. AVOID IF YOU WANT TO KEEP YOUR MONEY!

8 August 2023
Unprompted review
WorldSoccerShop logo

Reply from WorldSoccerShop

Anthony,

Sorry for your recent issue. Please send me your order # and I can look into it for you. Or you can contact customer service directly by email - info@365sport.com or call customer service by phone 1-800-277-7255 with any additional questions.

https://www.worldsoccershop.com/

Yours in Soccer,
David F

Rated 1 out of 5 stars

Company offers discounts that they don't honor

I started an order for a pair of soccer cleats. I had discount codes for free shipping, a 10% if I signed up for texts and another for 10%. My total before I checked out went from $74.99 to $82...up not down. I called and sw Brad. He put me on hold and said his supervisor told him after I completed the purchase, the deductions would be made. Done...bill was still $82. I called again and sw Ryan. He took off the shipping and was able to take off one of the 10% charges and was going to give me the new total which would not be visible until after midnight. My calculations were about $65. He put me on hold and sw his supervisor. The response was that they would only apply 1 discount even though their website did not indicate that, the code was accepted on the checkout screen AND the previous supervisor and employee said they would all come off. I nicely explained this to him and asked why the codes were accepted and why I was told by another employee and supervisor they would come off. He did not have an answer or offer to transfer me to the alleged supervisor. I told him that if they were not going to honor their word and information from the website...let alone bicker over a 10% charge of about $7, they would force me to cancel the order. He really didn't care or offer to try to make it right. Poor company, uninformed employees and very incorrect website. I would pay more at another store than buy from these people. Beware

13 July 2023
Unprompted review
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Reply from WorldSoccerShop

Eileen,

Sorry for your recent order experience. Please send me your order # and I can look into it for you. Or you can contact customer service directly by email - info@365sport.com or call customer service by phone 1-800-277-7255 with any additional questions.

Yours in Soccer,
David F

Rated 1 out of 5 stars

No response, no updates and no refund

My order was rescheduled more than 3 times and then I found out it was canceled. I didn't receive any updates or refunds.
# 426335317

29 May 2023
Unprompted review
WorldSoccerShop logo

Reply from WorldSoccerShop

Fares,

Sorry for the issue with your order. We found out after your order was placed that we could not get additional inventory of the Legend 9 Academy TF.

You were not charged for this order and were notified via the hotmail account you provided with your order.

Sorry for the inconvenience. Yours in Soccer
David F

Rated 1 out of 5 stars

I wish I had read reviews before

I wish I had read reviews before. I bought an arsenal shirt. They were quick to take the payment but they never provide any update yet the delivery is overdue. I'll try to get refund though. There should be customer protection agencies, I'll check.

25 June 2023
Unprompted review
WorldSoccerShop logo

Reply from WorldSoccerShop

A Kana,

Sorry for the issue with your order. Please send me your Order # and I will check the status.

Please make sure you ordered directly from our website - https://www.worldsoccershop.com/ - (there are many copycat websites).

You can also contact WSS directly by email - info@365sport.com or call customer service by phone 1-800-277-7255.

Yours in Soccer,
David F

Rated 1 out of 5 stars

This company is scam artist...do not…

This company is scam artist...do not order from here. We paid for shipping then later recieved a bill from FedEx. When you pay outrageous price for shirt and shipping to get a bill from FedEx is fraudulent..

10 May 2023
Unprompted review
WorldSoccerShop logo

Reply from WorldSoccerShop

Kevin,
Please send me your order # and I can look into your order and the issue with the bill from FedEx. I have never heard of this happening on domestic or international shipping as shipments are placed and billed through our company account.

Yours in Soccer,
David F

Rated 1 out of 5 stars

I DONT WANT TO BE SCAMMED PLEASE!!! Please I am yet to get the awful…

Please I am yet to get the awful experience like I have read so far about your company/service. I had only placed my order for a jersey earlier today before coming across these sad reviews.
I am really worried, please can you help that my order gets to me as expected unlike the many bad reviews on your platform

17 April 2023
Unprompted review
WorldSoccerShop logo

Reply from WorldSoccerShop

Emeka,
Please send me your order # and I will look into the status. Many of the bad reviews are from people who ordered from copycat sites that look like World Soccer Shop but are NOT World Soccer Shop. Please make sure you ordered from https://www.worldsoccershop.com/

If you have other questions you can contact WSS directly by email - info@365sport.com or call customer service by phone 1-800-277-7255.

Yours in Soccer,
David F

Rated 1 out of 5 stars

Use alternative to avoid disappointment

Bought these boots back in January. We are pushing the end of of February now and still haven’t received them. They are emailing asking for us to review the boots that we haven’t even received. They then said wait until mid March. I said the boots won’t fit my kid by then. These were 270 dollar boots as well. No shipping updates available which is very frustrating and suspicious. I’m beginning to believe we aren’t getting these boots and been scammed. To avoid disappointment use a different alternative to this shop.

21 February 2023
Unprompted review
WorldSoccerShop logo

Reply from WorldSoccerShop

Sam,

Sorry for your experience. Can you please send me your order # and I can check the status.

In stock items ship within 24 hours so this may be an item that is on back order with the brand (adidas, Nike, etc) but something I can look into with your order #.

Or you can contact World Soccer Shop - https://www.worldsoccershop.com/ - directly at WSS email contact - info@365sport.com or call customer service by phone 1-800-277-7255.

Yours in Soccer,
David F

Rated 1 out of 5 stars

Scam!!

Scam!!!
Do not order from these people!!
Ordered boots for my child that was meant to arrive in October 2022. It’s now feb 2023. Took my money even though they said I wouldn’t be charged until the order was shipped. Absolute joke, should be ashamed to scam people out their own hard working cash. I just keep getting emails with an update on my order every month saying it will arrive the next month. Keep emailing about cancelling and no response, their phone lines are not working for me either.

9 October 2022
Unprompted review
WorldSoccerShop logo

Reply from WorldSoccerShop

Jessica,

Sorry for the delay with your order. Please send me your order # and I can look into it and work to get it cancelled.

Or you can contact World Soccer Shop directly at WSS email contact - info@365sport.com or call customer service by phone 1-800-277-7255.

Yours in Soccer,
David F

Rated 5 out of 5 stars

ITS LEGIT!!!

ITS LEGIT!!!
I saved over 50 dollars on a jersey from this site. Im so glad I ignored the negative reviews. The standard shipping was extremely fast it only took 4 days for my package to arrive. They kept sending me updates on its whereabouts too. The jersey came in perfect condition. The website is easy to navigate and there’s a lot of information surrounding the company and its reliability. This was my first time ever buying from this site and I had a great experience. cant wait to order again. FYI if you’re planning on buying something as a gift the packaging is NOT discreet as it says soccer.com all over it in red.

1 February 2023
Unprompted review
WorldSoccerShop logo

Reply from WorldSoccerShop

Balsam,

Thank you for the review. I hope you are enjoying your jersey.

To echo some of what you said, this is a great time to save money as many of the 22/23 jerseys are on sale as we prepare to receive club and national team jerseys for the 2023/24 campaign.

ALL in stock items ship within 24 hours for quick delivery anywhere in the U.S. and you can always select an expedited shipping method. Customized items take longer to ship. Check for these notifications as you add products to your cart.

And always make sure you order direct from World Soccer Shop -

https://www.worldsoccershop.com/

There are many fraudulent copy-cat sites that don't offer the same quality and service as World Soccer Shop

Yours in Soccer,
David F

Rated 1 out of 5 stars

Sent wrong items

World soccer shop sent me a commemorative ball for the world cup game of Morocco v France when I originally ordered one for Croatia vs Morocco third place playoff. their shipping was delayed but was expected due to the holiday rush but they weren't able to correct the order or even attempt to and only offered a refund after spending 300$ plus on a ball you think they will be able to get the order correct this is a massive mistake that should of never happened and now I am out of a limited time ball that I bought weeks ago.

16 January 2023
Unprompted review
WorldSoccerShop logo

Reply from WorldSoccerShop

Dracks,

Thanks for your order and sorry for the issue. Can you please send me your order so I can look into it for you?

I don't know all details surrounding the license agreement with the official customized balls and will need to look into why we can not get the Croatia vs Morocco ball for you.

Thanks for your patience.

Yours in Soccer,
David F

Rated 1 out of 5 stars

worst experience ever

ordered soccer shoes on November 25 2022
today is January 17 and no shoes yet!!!
sent 5 emails - no answer
if you want to deal with this headache then order from them
otherwise just order from the big retailers to avoid this bulsheet

17 January 2023
Unprompted review
WorldSoccerShop logo

Reply from WorldSoccerShop

KidsVip,

Please send me your order # and I can look into your order. Or you can contact World Soccer Shop directly at WSS email contact - info@365sport.com or call customer service by phone 1-800-277-7255

Yours in Soccer,
David F

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