Tank turned up on the day I stated and was well packaged in good condition and price competitive so no compliaints. Only thing prob could add to help is they will give you tracking info if you ring th... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Since our local world of water closed last year I have been ordering pond food for my koi on line. All works extremely well, easy site to order from and delivery always prompt. Only thing I miss i... See more
Company replied
Very good customer service, helped me out with a lily plant order which was delayed twice, was contacted twice by phone to tell me my options. They offered me an alternative free of charge and put my... See more
Company replied
Plants were received really quickly, well packaged and well labelled. Best of all NO DUCK WEED which has been a problem with every other place I have ordered pond plants from in the past (and indee... See more
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Company details
Written by the company
Founded over 30 years ago, World of Water quickly became one of the UK's leading water garden and Aquarium specialist. If you are looking to build a garden pond, water feature or even a koi pond World of Water can help with all the advice on all the equipment you will need including Pond Pumps, Filters, and Pond Liners. Planting a pond? Our stores have a large range of aquatic plants including water lilies, oxygenators, marginal, marsh and deep water plants as well as a large range of native plants from UK nurseries. Once the pond has settled, make a trip to World of Water for your pond fish, from the spring to autumn you find a massive range of pond fish including, hand picked Koi, Orfe, Goldfish, Tench, Shubunkins, Sarasa Comets and more. Most our stores also have a large aquarium department specializing in tropical fish and all the equipment including tanks, filters and the latest lighting. If marine is your thing we also have a few stores who have a dedicated marine section (please check our website for each stores range) Price Promise "We won't be beaten" we will happily beat any advertised price (excluding auction sites)
Contact info
Hastings Raod, TN17 4PL, Cranbook, United Kingdom
- Mail Order 01580 243 333
- direct@worldofwater.com
- worldofwater.com
4.6
Excellent
1K reviews
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Replied to 50% of negative reviews
Typically replies within 1 week
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Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day 😀
Ordered item online
Ordered item online. Paid for it and it arrived when I was told it would.
I have purchased many items for my pond from World of Water Aquatic and can't recommend them enough.
16 January 2025
Unprompted review
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review and for your loyalty over the years shopping with us. Have a great day. 😀
5 star company - highly recommend!
Lots of choice, competitive prices and great customer service!
I wanted to purchase a ReadyScape for my tanks as I’m not the best at aquascaping. A quick google took me to World of Water, and their prices were to lowest of everyone. I purchased 2 ReadyScapes on the Wednesday afternoon and by Friday they were with me - exceptionally fast dispatch and delivery and the products arrived well-packaged and even better than expected! 10/10 would recommend 🙂
2 February 2025
Unprompted review
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review and lovely feedback. We hope you enjoy readyscapes in your aquarium. 🐟😍
I bought some lovely winter colour for…
I bought some lovely winter colour for my new pond.
Good strong and healthy plants ,and delivered in very good condition .
25 December 2024
Unprompted review
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We hope you enjoy your plants. Please do visit our website again, or one of our stores, if you need anything else for your new pond.
Juwel Rio
This is the second tank I have bought from World of Water and on both occasions the service has been excellent. Communication is great and delivery on time. The Juwel Rio tank is good quality and straightforward to set up and maintain. I wouldn’t hesitate to recommend World of Water to anyone.
2 January 2025
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We’re delighted that you have chosen to shop WOW again and that you are pleased with our customer service and your purchase. Have a great evening.
Always a pleasure dealing with these
Always a pleasure dealing with these. I'd definitely use again. It's a fantastic experience
6 January 2025
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review and for your kind words. Have a great evening.
Kudos to this store for the sickest…
Kudos to this store for the sickest camping sleeping bag ever, kept me cozy,
warm, and living my best outdoor snooze!
25 December 2024
Unprompted review
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great snooze 😀
Great product
Great product, extremely happy with it. Fast, efficient and friendly service.
2 December 2024
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We’re delighted you’re so happy with your new purchase. Have a great weekend.
Very quick service
24 November 2024
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day.
pump is performing heroically and the…
pump is performing heroically and the fish are happy in their oxygenated pond!!
Plants 🪴 delivered quickly and well packaged.
18 November 2024
Unprompted review
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review and for your great feedback. We’re happy the fish are happy and the plants arrived well. Have a lovely evening.
The website is very easy to use and the…
The website is very easy to use and the product I ordered I am really satisfied with. Also came well packaged and on time. The quality of the tank and cabinet was very pleasing.
24 October 2024
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We are proud to offer a website which is simple to navigate and purchase from. We are delighted that you are pleased with your new tank. Have a great day.
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We aim to ship asap if the item is in stock. Have a great day.
Excellent pond underlay
Wanted some pond underlay, found it quickly on the World of Water website, several options, great price, quick delivery and perfect for my needs.
24 September 2024
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We’re delighted you found the product you needed quickly and you were happy with our price and speed of delivery. Have a great weekend.
Had a part in stock for my pond pump…
Had a part in stock for my pond pump and despatched
23 September 2024
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day.
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We work hard to dispatch quickly and to keep our prices competitive. Have a great day.
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We work hard to dispatch quickly and to keep our prices competitive. Have a great day.
as a professional gardener/consultant…
as a professional gardener/consultant with the professional gardeners guild, its totally important i get the healthiest pond plants for my clients , and the world of water is the only company i use for that reason, i have tried other companies in the past but non can rival this company, the packaging was excellent as was the delivery, i want to thank Anthony and Miles for their help and expertise they are both a credit to the company, hopefully i will be re-ordering again soon
30 September 2024
Unprompted review
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review and such great feedback. We will pass your kind words on to Anthony and Miles. Have a great day.
New pump needed for our pond and Carl…
New pump needed for our pond and Carl at Bicester was so helpful. Happy to go through everything with us and explain which pump would be the best one. Really pleased with the service
9 September 2024
Unprompted review
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We will pass on your kind words to Carl and the team in Bicester. Have a great day.
Reply from World of Water Aquatic Centres
Thank you for leaving us a review. Have a great day.
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