World of Books Reviews 

545,641
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 96,851 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful selection of cheap second-hand books, pointing out the exceptionally reasonable prices and the quick shipping options available. Buyers frequently share that orders arrive well-packaged, and the items consistently match the accurate descriptions provided on the website. Some reviewers were not happy with the item quality, noting that books described as being in very good condition sometimes arrived battered, torn, or heavily creased. Additionally, a few other people also felt that receiving incorrect books, unexpected foreign language editions, or missing items detracted slightly from their overall shopping experience.

What people talk about most

Product

Customers had positive experiences with product, noting that second-hand items are consistently in great... See more

Delivery service

People report positive experiences with delivery service, highlighting efficient shipping and prompt arrival... See more

Quality

Clients share positive opinions on quality, consistently highlighting that second-hand books arrive in great... See more

Price

Customers consistently note positive experiences with price, highlighting that the books are available at... See more

Order

Reviewers highlight positive aspects of order, noting that placing items in the cart is quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always a pleasure to buy from World of Books, there have never been any issues ordering from them, the books always arrive quickly but time from purchase to receipt doesn't bother me as long as it is... See more

Rated 5 out of 5 stars

Quick delivery and great customer service. WOB got my order to me as quickly as possible and kept me informed every step of the way. Excellent choice and professional service. If used books is your th... See more

Rated 5 out of 5 stars

Very pleased to have found this alternative to buying new books from massive corporations. My book arrived quickly and in very good condition. Reasonable price too, so I’m happy. Will definitely be us... See more

Rated 5 out of 5 stars

Fantastic.. great products,great selection, items as described, great price, free shipping. Efficient service and shipping. Easy website to search choose and buy on. Very happy with World of books an... See more


Company details

  1. Book Store
  2. Online Marketplace

Written by the company

Since 2002, World of Books has been on a mission to offer an affordable, sustainable alternative for bookworms who want to save money and help the planet. We're your go-to place for buying and selling both preloved and new books — because we believe stories deserve second (and third, and fourth…) chances. With millions of affordable, high-quality titles, we help people read more and waste less. We also love giving books a fresh lease of life through our World of Books - Sell Your Books platform, where anyone can trade in their unwanted reads for cash. It’s simple, sustainable, and keeps books moving from one reader to the next — just the way we like it. And it doesn’t stop there. Through our World of Books - Sell Your Book Pro brand, we work with charities to buy their excess stock in bulk. That means more money for great causes, less waste heading to landfill, and even more books back in circulation. As a proud Certified B Corp, we don’t just talk the talk. We’re working to become the world’s most sustainable online bookstore — measuring success by the good we do for the planet, the people we support, and the stories we help keep alive.

Free Delivery

Free delivery on qualifying orders

Spend over £5 (UK) or $15 (US) and we'll deliver your books to you for free. It's that simple!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

546K reviews

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Asks customers to review

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4.6

All reviews

(545,641)

93,403 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love World of Books

I love World of Books! You can buy books at a fraction of the price, in great condition and receive quickly. They also buy books and it's nice to know your books are going to be read again.

13 September 2026
Rated 4 out of 5 stars

You provided the books

You provided the books. I asked for thank you. One of the books I ordered from you fell apart when I opened it. I had to give up before reading it was called Armad a legacy apart from that it was all ok

12 September 2026
Rated 5 out of 5 stars

Always an excellent experience

Always an excellent experience; from order to delivery time to condition of the books; they are always as described - "very good" actually means very good condition, which is not the case for many other second hand book suppliers.

24 August 2026
Rated 5 out of 5 stars

Well all I can say is .

Well all I can say is .. Thank you
You have a great selection of books, quick to order and good delivery. dvds are also fine but a wider choice would be appreciated.
Alida Moon

13 September 2026
Rated 4 out of 5 stars

As described in the advertisement

As described in the advertisement, the book was in very good condition and delivered as such by the Royal Mail. Considering I made my order on a Bank Holiday weekend (Saturday to be precise), I was surprised when the book arrived on the following Tuesday. Well done, World of Books! Would I use them again? Certainly.

13 September 2026
Rated 5 out of 5 stars

Very good service Delivery was fast …

Very good service Delivery was fast Packaging was neat & tidy books in very good condition Once read I can return them for somebody else to enjoy why pay full price for a book that you can get a used book cheaper that is in good condition I am very happy with this service Thankyou WOB

18 August 2026

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