WorldChoice Sports | Independent WorldChoice Holidays Reviews 

203
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Booked tickets for the British Grand Prix. Fast easy communication with sales team, and tickets where email straight into circuit app. Travel was arrange by coach with straight easy access to the ven... See more

Company replied

Rated 1 out of 5 stars

Cancelled flight to conference league finals due to not enough ticket sales....despite repeated assurances that they had sold enough tickets when I called 3 and 1 days beforehand to check, leavi... See more

Company replied

Rated 2 out of 5 stars

Went on a cruise to Norway ( from Southampton )..whilst booking etc with the cruise specialist we specifically asked for a viewing balcony on side of ship ..however when got to yhe room..we ended up... See more

Rated 5 out of 5 stars

After an initial disappointment of the overnight stopover to Istanbul for the Europa League Final being cancelled, I was transferred onto the day trip and that was fine. Well organised and smoo... See more

Company replied

Company details

  1. Sport Tour Agency
  2. Coffee Shop
  3. Travel Agency

Written by the company

| Proud owners of Independent World Choice Holidays & The Departure Lounge | ATOL registered tour operator for your complete confidence. Part of Sporting Events Global LTD, ATOL 5772


Contact info

3.9

Great

TrustScore 4 out of 5

203 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(203)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

just returned from rome for the rugby…

just returned from rome for the rugby trip and had a fantastic time. everytihng went to plan by worlchoice sports and raj was amazing and our travel agent paul was superb. thank you

5 February 2024
Unprompted review
WorldChoice Sports | Independent WorldChoice Holidays logo

Reply from WorldChoice Sports | Independent WorldChoice Holidays

Hi Tim and thanks for leaving us a review. It is always nice to hear that we have done a good job. Please thank your travel agent and pass on our best regards too.
Hope to see you again for future events.

Rated 5 out of 5 stars

Helsinki V Aberdeen Trip

We booked Helsinki V Aberdeen trip and was first class service from booking team to our time in Helsinki. Hotel, VIP tickets for match including pre-match meal which included a visit from the Helsinki CEO to tell us about club. Five star experience

30 November 2023
Unprompted review
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Reply from WorldChoice Sports | Independent WorldChoice Holidays

Thank you so much for letting us know how it went.
Sounds like you had a fantastic time in Helsinki.
We look forward to hearing from you again soon.

Rated 5 out of 5 stars

FC Barcelona

Great service throughout booking process and received all documents as promised.
Fantastic trip (Barcelona v Resl Betis) with good, well located accommodation.

16 September 2023
Unprompted review
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Reply from WorldChoice Sports | Independent WorldChoice Holidays

Thanks Alistair for such a great review. Can't wait to hear from you again.

Rated 5 out of 5 stars

First class tour to Mille Miglia 2023

The information concerning the individual segments of this trip were well explained in advance. After the initial welcome meeting it was clear where we were going and what we were doing. The group trip guides Tangye and Tia were bundles of fun and truly professional in their approach. The drivers were very knowledgeable about the road network helping to be kept on schedule. A petrol head trip worth doing, Andy and Maria xx

11 June 2023
Unprompted review
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Reply from WorldChoice Sports | Independent WorldChoice Holidays

Thank you so much for your kind words which I have passed on to Graeme. It's great to hear that you had such an amazing time and we truly look forward to hering from you again.

Rated 5 out of 5 stars

Thank you

Thank you all from my customers who had an exhilarating weekend at F1 Silverstone, everything went well from the hotel to the transfers etc and they thank you for arranging such an enjoyable experience 😀

7 July 2023
Unprompted review
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Reply from WorldChoice Sports | Independent WorldChoice Holidays

Hi Michelle and thank you for such a great review and it's good to know that your customers had such a good time.
We look forward to hearing from you again and keep your eyes posted to our agents-only Facebook page for our latest offers.
If you have any sporting queries at all, please let us know and we can come back to you with a tailor-made quote.

Rated 5 out of 5 stars

A totally amazing and unforgettable experience!!

My son and I recently attended the last PSG match in Paris, which was organised by World Choice Sports and what an amazing and unforgettable experience!! Everything was brilliant from start to finish. Communication was excellent and we received the match tickets well in advance of our departure, which I know from experience was in itself a rare and fantastic thing. We stayed in a lovely hotel in a gorgeous area of Paris too. I’ve been on many football breaks in the past with other companies and I’ll certainly be using World Choice Sports from now on. Thanks for the excellent service!

3 June 2023
Unprompted review
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Reply from WorldChoice Sports | Independent WorldChoice Holidays

Hi Lisa and thank you for your review.
That must have been some experience - Messi's last game for PSG - who incidentally claimed the League1 trophy on the same day!
Thanks for letting us know about the hotel as well. We are always happy to discuss your options and let you know what is available.

We can't wait to hear from you again :)

Rated 5 out of 5 stars

Great service!

Fast and efficient service with our booking.

Thank you! :)

13 June 2023
Unprompted review
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Reply from WorldChoice Sports | Independent WorldChoice Holidays

Hi Jackson and thank you for your review.

Rated 5 out of 5 stars

Paris, Mbappé, Messi and Co

From start to finish, our trip to Paris was superbly organised by Worldchoice Sports. The hotel was lovely with very friendly staff and great location for Metro access. The football experience at PSG was faultless with fantastic seats and I would highly recommend Worldchoice Sports. We'll definitely be planning another trip soon!

13 May 2023
Unprompted review
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Reply from WorldChoice Sports | Independent WorldChoice Holidays

Hi Ricky!
Thanks for letting us know you had such a great time in Paris and thank you for the photos which I have put here:
https://www.worldchoicesports.co.uk/previous-trips/#1685719099446-30e0d41a-5dec
We look forward to hearing from you again soon and can give you the best advice for your next football trip, wherever it may be!

Rated 5 out of 5 stars

Well organised trip to the F1 Monaco…

Well organised trip to the F1 Monaco GP. Good seats also. Would definitely recommend

28 May 2023
Unprompted review
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Reply from WorldChoice Sports | Independent WorldChoice Holidays

Thanks for your review Dave. I love the picture that you sent us (Taken from Grandstand B, overlooking Casino Square)

So good to hear that you had a great time :)

Rated 5 out of 5 stars

We had a family trip to Monaco

We had a family trip to Monaco, Raj arranged flights, hotel and tickets, what a trip, hotel ideally located to train station,

26 May 2023
Unprompted review
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Reply from WorldChoice Sports | Independent WorldChoice Holidays

Thanks for letting us know you had a great time, Leigh.
We have passed on your words to Raj and let him know he is doing a good job.
We look forward to hearing from you again some time soon.

Rated 5 out of 5 stars

Good communication throughout the…

Good communication throughout the booking process.
Pat & Raj were able to sort out an itinerary for me to take in football games across Europe.
Would recommend.

20 November 2022
Unprompted review
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Reply from WorldChoice Sports | Independent WorldChoice Holidays

Hello and thank you for your review. We have passed on your words to Patrick and Raj.
Let's hope the coming season brings as much excitement as this one has!

Rated 1 out of 5 stars

One of the worst companies to deal…still ongoing

One of the worst companies to deal with. Took out an offer with Wowcher for London and a West End show. There was a list of hotels to choose from so looked at them, spoke to the hotels about parking provisions in relation to availability. I took the offer with World Choice Sports and straight away informed me I could not have my choice in hotel and had to choose from another list of hotels. They don’t factor in I am disabled and need a space in a room and close parking as well as a twin room, instead I am offered a double room with hotels that don’t have parking. I am going round in circles and then they wish me to upgrade tickets for the theatre to sit in the stalls. Apparently they only offer seats in the circles. Total inefficiency in factoring essentials and constantly trying to get me to take a lower hotel which is miles from where I wish to be. This company is a shambles and not tailored to the client. Really how can a hotel be full with them, but I can book direct for the same dates? I have even confirmed an alternative hotel but keep being asked what I actually want. They don’t know what they are doing very clearly. Could it be down to profits not being as lucrative hence for making up such rubbish about the hotels being booked?

Keep well clear and avoid.

20 May 2023
Unprompted review
WorldChoice Sports | Independent WorldChoice Holidays logo

Reply from WorldChoice Sports | Independent WorldChoice Holidays

Hello and thank you for your review. I do have a number of points that we need to address:
1 - Not all hotels that we offer on the voucher deal are available for all dates. Typically the closer we are to the desired date, the less availability will remain. We always try to offer at least one or two hotels which are on the list but as per the terms & conditions we will also offer suitable alternatives of an equal or better standard. Hotel availability may drop even over the course of a single afternoon.
2 - We will only confirm a hotel after we have consulted you with the options and you are happy to proceed, and we have received written confirmation. Up to this point, you are at liberty to approach the voucher supplier for a refund.
3 - We do not offer parking with our offers. If you wish to arrange parking, this is to be arranged yourself.
4 - Tickets in the stalls of a theatre (ground level) are significantly more expensive than tickets in the circle (upper tier). You may upgrade to sit in the stalls but this is something which would come at additional cost. We do not set the pricing for theatre seats!
5 - You are free to book your choice of hotel which you had decided before even contacting us for the exact date that you want but be prepared that they may either have low availability or that for certain dates, they may be charging significantly higher rates.

I object to your assertation that we don't know what we are doing. Your complaint lies with a 3rd party , not us. Nothing was ever confirmed, nothing was ever redeemed. We took no ownership of this booking.

Rated 1 out of 5 stars

NO STARS !!

NO STARS !!! Booked a theatre package, 4 Star hotel, no 4 star available so without my approval they booked me in a 2 star, would not amend or change, if I booked direct it would of cost me £289.00, they charged me £440.00

16 May 2023
Unprompted review
WorldChoice Sports | Independent WorldChoice Holidays logo

Reply from WorldChoice Sports | Independent WorldChoice Holidays

Hello and thank you for your review.

Firstly you did not pay us, you paid Wowcher. We were merely acting as a booking agent.

Secondly, you were offered a range of 4* hotels by phone and email but as you wanted a date so soon, there was very limited availability. You were informed by email of the hotel star rating (see below) which is still rated 4* on google and Tripadvisor.
Furthermore you contacted the office by phone only yesterday evening to see if you could change the date of your stay only last night - however as it was the day before you were scheduled to go, there is literally nothing that could be done.

The 1* review is grossly misrepresentative of the service you have received from us.
.
.
On 13 May 2023, at 18:02, Vanessa Okeefe ****redacted1@icloud.com wrote:

That’s fine

Sent from my iPhone

On 13 May 2023, at 17:08, Worldchoice Sports info@worldchoicesports.com wrote:

Hi Vanessa,

Can we have your contact phone number?

Just redeemed your vouchers and they are 4 star vouchers is this hotel Travelodge London Excel okay still?
The only other hotel which is a 4 star that is available this one:

Britannia International Hotel
163 Marsh Wall, Docklands,

Please confirm asap as availability is really tight.

Thank you,

Rated 5 out of 5 stars

Many thanks, Will be booking again.

Thank you Worldchoice for great planning and booking for our recent trips. Lovely time off year to go away with family. Not to hot and Not too cold. Pat was great and super helpful as always. Always 100% spot on. Will be booking with Worldchoice Sports again

11 March 2023
Unprompted review
WorldChoice Sports | Independent WorldChoice Holidays logo

Reply from WorldChoice Sports | Independent WorldChoice Holidays

Thanks Kay and nice to hear from you again. Glad we could put a smile on your face. I have passed on your kind words.

Rated 5 out of 5 stars

Patrick sorted out a recent multi…

Patrick sorted out a recent multi destination trip to see Real Madrid and PSG both playing at home.
Professional and knowledgeable service all round. Will use again

21 April 2023
Unprompted review
WorldChoice Sports | Independent WorldChoice Holidays logo

Reply from WorldChoice Sports | Independent WorldChoice Holidays

Thank you Alan for such a great review. Was a pleasure to see you in person and if there is anything you need in future, just let me know.

Rated 5 out of 5 stars

PSG v Lens

Everything handled superbly by Pat and Raj.Hotel was perfect,great tickets,three seats together for the top of the table clash between PSG and Lens....what a privilege to see Messi,and M'bappe,and both scored to add to the experience.
Thank you Pat and Raj👍

15 April 2023
Unprompted review
WorldChoice Sports | Independent WorldChoice Holidays logo

Reply from WorldChoice Sports | Independent WorldChoice Holidays

Hi Mark and thanks for your review. We are so glad to hear that you had such a great experience.
Yours was a tailor-made booking for a quality central hotel with long-side tickets. If your mind can conceive it, we can take care of the rest!
Our best regards and we look forward to hearing from you again.

Rated 4 out of 5 stars

great service

Patrick at worldchoice sports was extremely helpful with my short break booking. He went out his way to alter our original booking. Can't thank him enough for saving our holiday.

4 March 2023
Unprompted review
WorldChoice Sports | Independent WorldChoice Holidays logo

Reply from WorldChoice Sports | Independent WorldChoice Holidays

Hi Niki and thanks for your kind review, which I have shared with Patrick and the team.
If there is anything we can help you with in the future, just let us know :)

Rated 5 out of 5 stars

Worked with Patrick and Raj for the…

Worked with Patrick and Raj for the NUFC v MUFC Private Train from Newcastle to Wembley. Exceptional Service from the booking stage, admin, and on the day of Travel. Well done and Thanks

Damian at Designer Travel

26 February 2023
Unprompted review
WorldChoice Sports | Independent WorldChoice Holidays logo

Reply from WorldChoice Sports | Independent WorldChoice Holidays

Damian, It was great to see you for our charter train to Wembley.
I have passed on your kind words to the rest of our staff which made the team happy.
We look forward to working with you again

Rated 5 out of 5 stars

dealt with worldchoice many times now

dealt with worldchoice many times now, made many changes and always been first class service. i would highly recommend

8 March 2023
Unprompted review
WorldChoice Sports | Independent WorldChoice Holidays logo

Reply from WorldChoice Sports | Independent WorldChoice Holidays

Thanks Mark, It is always a pleasure.
We look forward to speaking with you again soon

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