Workprotools Reviews 8

TrustScore 3 out of 5

2.9

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Company details

  1. Tool Store

Information provided by various external sources

WORKPRO - A brand for home user and DIYers


Contact info

  • Northcross Center Court 9836, 28078, Huntersville, United States

  • workprotools.com

2.9

Average

TrustScore 3 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Brilliant service

Brilliant service. Tools that I ordered a day a go are here today. With two leaflets , one thanking me for service. One with the things they are doing for charity. Really nice touch and feels personal. Something a lot of companies don’t do nowadays 👌🏻

21 March 2026
Unprompted review
Rated 1 out of 5 stars

Scam likely

Ordered tools. Some were missing. Tried to contact customer service. On hold for 2 hours, they never answered. Tried to email, no response.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Shipping time is horrible

I ordered a tool set for my 9 yr old for Christmas. The set was ordered 5 days ago and is not even shipped yet. I am very disappointed in the service. Sometimes it's not about the actual quality of the item. If shipping is lousy and you don't get it on time, the quality doesn't even matter that much. My son will be so disappointed when his gift isn't here.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

got a cordless hedge trimmer

got a cordless hedge trimmer (via amazon) didnt work usb powered charger charged 24 hours didnt work contacted them twice no response then got back to amazon contacted them 3 times no response called them Robot then call center dude reading from the script no help at all complete rubbish buying all mt stuff china direct had very few problems always sorted, everything works same with everyone I know all have problems with amazon we order something we expect it to work not have to go through the hassle of return refund and order again. quicker to order from china older versions but at least more reliable

6 July 2025
Unprompted review
Rated 2 out of 5 stars

Missing from order

They say contact us if you have any problems.
Purchased 3 chisels which came without a plastic guard on one of them, tried to ring with no success, e mailed them asking for one in the post.
They have completely ignored me

16 March 2025
Unprompted review
Rated 1 out of 5 stars

Cheapest is not always the best

Purchased an adjustable spanner, which fell apart the first time I used it. Emailed Workpro and received a reply from heir Chinese base asking for my address so that they could send a replacement. Supplied address but heard nothing. Wrote again and was again promised a replacement which has never arrived.

17 June 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service of an excellent product.

On the 12th Jan. I ordered the 276 piece accessory set (ref W124003?) for my Dremel craft drill through Amazon UK. It arrived before 12.00 noon this morning Jan 13th. Such service during these difficult times is extraordinary and is to be much admired. Many thanks.
Richard Windrow
P.S. Oh yes, and it is worth every penny !

13 January 2021
Unprompted review
Rated 5 out of 5 stars

Well made

Bought this to carry heavy steel spikes and sledge hammer for sunshade/ Perfect for my intention.

16 November 2018
Unprompted review

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