Workfront Reviews 266

Even with our limited experience with Workfront (< 1 year) I can say the software is exactly what we need in order to consolidate project management tools and meetings and gain user adoption in order to provide the necessary data to management for making enterprise decisions.

We greatly appreciate Workfront's company culture and how it reflects in the solid software platform and willingness to listen and adapt to clients' needs.

WorkFront is a great tool for an organization to be able to really get themselves organized, forecasting future work, reporting, and overall communication. My only downfall is that sometimes there are TOO many ways of doing different tasks within the tool and can be very overwhelming to a new user/team. It would be helpful to have "best practices" to show what the most common way of using the tool is and so forth.

Workfront is a tremendously powerfully helpful tool. I am looking forward to the fully operational resource reporting tool functionality, which is so needed,

Workfront is the key to unlocking the potential you didn't know your organization had! The ease of setting up the tool and the flexibility that it provides you to get it just right for your division, team or enterprise is unparalleled. Once you join the Workfront community, the amazing support, feedback, and insights, regardless of industry.

I would highly recommend Workfront. Their customer service is very good. They work hard to listen to your needs and to help you configure the system that will work for you and your team. We looked at many different project management tool solutions. Workfront was by far the best solution for us.

Workfront has met our Marketing's teams needs from day one. We couldn't be happier with the customer service, support, implementation, and the product itself.

Very organized and limitless reporting possibilities.

Workfront LEAP 2017
Feedback

👍 The GOOD
(what you liked…)
Interactive classes get your computer out and try it
Love having the app and agenda
Carol Walker and group of girls were really awesome, nice, helpful
Carol group made it feel personal, remembered names, etc.
Charging stations
Massage chairs
Opening reception dinner hors d'oeuvres really fun
Ability to go to sessions that you were not registered to
Workfront Work Management Classes really good!
Go get in the tool
Constant opportunities for feedback on the app
👎The BAD
(what you didn’t like…)
Opening Reception entertainment kinda boring (trampoline)
Difficult to hear and see anything at the opening ceremonies
REALLY boring general session speakers (other than the author)
Not enough signage for where classes will be held
The pretzel snacks are really gross
Not enough seating areas
Awkward requirements for small talk without directed conversations
Better guides on which classes to take for beginners, newbies
More variety of snacks (including healthy ones)
Signage bad - really hard to find the bathroom
General session two hours is WAY too long
Waiting too long in lines outside of sessions and missing the beginning
💡The PRETTY
(what you wish for…)

Tell us in advance, something to come prepared with (like a project that was messy and how WF could fix it)
Agenda downloadable to calendar
Nap pods (but for real) These are lonnnnnnnnng days
Better snacks (like those pretzels...not good...but other times the snacks were great.)

Easier access to outlets in session rooms

Workfront is a great tool that helps us manage our workload effectively and efficiently. The team is also great to work with!

Workfront is a very robust solution to workflow management! The support team is awesome and very accessible for customization and general questions. The biggest struggle has been taking pause and ironing out our processes on paper before we dive in and try to automate. Workfront can do so many things it's easy to get lost in the system. We need to slow down and walk before we run - we are focusing on the basics now and then will expand into some of other functionalities. The Workfront team encourages this and makes themselves accessible to help along the way.

Concept is good and there are a lot of advantages. The reporting is difficult to learn and too many clicks while using on regular basis. It really requires a full time staff member to become an expert.

The Workfront community is passionate about their products and genuinely interested in your success. I wouldn't hesitate to recommend Workfront to anyone considering a Project Management application.

Software is good and it helps make my job more efficient once you have the basics down. There are things that can be improved in the UI. It is not intuitive to a user who is familiar with only MS Project. If you are familiar with other task tracking tools, it is more easily picked up (i.e. Rally, Jira). Since I fall into the latter category, it was easy for me, however for much of our teammembers, it is not so easy. That is the reason for the 3 star rating. I am the exception, not the rule. Getting projects in and out of MS project and a much easier UI experience would greatly help.

I like that Workfront can be as simple or as complex as you need it to be. I also like that users can update their status and mark their tasks complete.

I think that Workfront is a great software system to use for project management, especially for creative marketing projects. For the most part it's easy to use, seems intuitive and gives my team much more information regarding projects and reporting than any of our previous PM systems have in the past. And the fact that we can integrate different vendor software systems with Workfront makes it an even better tool for us to use with our extended teams. The reporting and the capacity planning functions are both areas where I think the software works well for me. And while ProofHQ is an asset, it still poses some challenges to some of our users, which I am trying to uncover. But all in all, Workfront is a great software program for our company to have in place after having just implemented it in December 2016. And the support we have received from the Workfront team has been excellent. Our smooth roll out last year could not have been possible without the support and guidance from the Workfront team. Thank you for the support and providing us with the tools we needed to get the job done!

Tool is good at the detailed task level but does not offer flexibility to manage work and report on work at a higher level. PMs need the ability to manage work by week or month (vs day) based on the number of projects they manage at once and need the ability to roll everything up to a portfolio level across objects.

They have a great work management system and it is very flexible to accommodate a lot of different types of workflows. We've consolidated our work into this single system and capture a lot of different information in custom forms and intake processes built into the system or into specific projects. They're constantly improving it and releasing new updates - we're looking forward to the new resource management tools coming in 2017. The customer service is pretty great as well and they provide a lot of good training info. My only complaint is some inconsistent speed/performance issues that need to be addressed. They're working on it but it has not yet been addressed.

Tremendous product flexibility and outstanding focus on customers.

Despite the hiccups we've experienced during our onboarding/implementation, I would definitely recommend workfront!

We've been using Workfront since 2009 and have expanded it's usage to different departments. We really rely on Workfront's capabilities to help organize our work, track our work, and report on our work. The reporting capabilities are stellar and unmatched. We are able to take advantage of the out of the box reports but also able to create ad-hoc, complex reports in no time. If its in the system, we can report off of it! The system has really help us collaborate more cross departments as well as improve our communication. We were able to stop using other software packages and focus all our work in Workfront, allowing people to be in one place for all their things and not having to jump around from place to place.

The user interface is outstanding as well. We are able to get users in there, up and running and managing their work in no time because it is simple and intuitive to use. Things just make sense in the software. If you would expect something to be in a certain place in the interface, most likely it is there.

I would highly recommend Workfront as a software package and as a partner to help bring your organization to the next level. Their team is available, always happy and eager to listen, and really value their customers.