The first parcel arrived with only half my order in it. It took me a while to get this rectified via writing a few complaint emails. However they send the missing items straight to my house a few days... See more
Company replied
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The first parcel arrived with only half my order in it. It took me a while to get this rectified via writing a few complaint emails. However they send the missing items straight to my house a few days... See more
Company replied
Christian makes Wordans look good. After 0 customer response to an email I sent… he responded with a sincere apology and willingness to help. Thank you Christian! Just a note to Wordans- it would help... See more
Company replied
BEST EXPERIENCE ON MERCHANDISING EVER. FAST, SUPER EASY AND A COMMITMENT TO MAKE ALL IN TIME LIKE EVER. EVEN A ONE DAY DELIVERY ON A POLO WITH 3 LOGOS AND 3 DIFFERENT COLORS AND ALL TYPE OF SIZES. SU... See more
Company replied
First of all, your products are INCREDIBLE quality. Second of all your customer service during a difficult transaction (caused by Canada post strike) was resolved effortlessly and successfully. Our ca... See more
Company replied
Vente de produits textiles à prix de gros. Wordans est le leader mondial de la vente de vêtements unis et accessoires.
14 Boulevard Raymond Poincaré, 92380, Garches, France
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 week
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I called about an inquiry , and I got amazing customer service with Ross. It didn’t take much time and I had answers to my questions like he promised. Great work !
Merci "Lorenzo", j'était en rupture de stock, et il m'a trouvé une solution alternative en attendant que j'ai ma commande au complet. Meri Beaucoup.

Reply from Wordans France
The services are always great!
Christian helped me with shipping issue and I really appriciate his reaction and support for my request.

Reply from Wordans France
Ross was able to provide very speedy and wonderful customer service!
Greatly appreciated 😊
Ross went above and beyond helping me with a refund. I was extremely glad to get the email from him even after our transaction had ended. He is a great employee.
Had a little issue with my order. Christian walk me through it and answer my concerns. Assured me where my order is coming from and helped me get my order ready.

Reply from Wordans France
Ross has responded quickly and gave me the assurance that the defective items will be replaced immediately. Definitely a great service.
I needed help and emailed- Christian was wonderful with helping me and ensuring my order don't get lost.
Our shirts arrived and they awesome.

Reply from Wordans France
I talked to Lorenzo who understood at once my problem and explained how to solve it. He promised to do something and get back to me and he did a few minutes later ;-)

Reply from Wordans France

Reply from Wordans France

Reply from Wordans France
First of all, your products are INCREDIBLE quality. Second of all your customer service during a difficult transaction (caused by Canada post strike) was resolved effortlessly and successfully. Our canada post order was cancelled and re-sent with UPS instead so that we receive our order on time for our holiday party... and that is just customer service quality you don't see much nowadays. Thank you to the agent that helped our organization, his name is ROSS !! SUPERSTAR!!!! 10/10 Will purchase again in the future for sure.

Reply from Wordans France
I appreciate how easy it was to contact an associate at Wordan's to have all of my questions answered in a timely manner. Ross was both efficient and helpful. Thank you for your professionalism, Ross!

Reply from Wordans France
Ross was a great help and responses were quick which really helped the decision process. Thank you

Reply from Wordans France
Customer service has been great and Ross has been attentive and promptly responded all my questions.

Reply from Wordans France
Ross had emailed me back about my order that I had a question about and he got back to me super quickly!! Super friendly! He also made sure my order was being sent by UPS and not Canada post because of the strike happening at the moment :) thank you again Ross for your help!

Reply from Wordans France
Ross was extremely helpful especially when dealing with an issue that was out of his control.

Reply from Wordans France
Christian was so helpful and very quick to answer all my questions. I have been buying from this company for a very long time and I’m always so happy with my purchases!

Reply from Wordans France
I had an issue with a missing package and Christian was able to apply excellent customer service to resolve my issue within a timely manner. I was very impressed.

Reply from Wordans France
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