Wordans France Reviews 

3,794
•
TrustScore 4 out of 5

3.8

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Rated 2 out of 5 stars

The first parcel arrived with only half my order in it. It took me a while to get this rectified via writing a few complaint emails. However they send the missing items straight to my house a few days... See more

Company replied

Rated 5 out of 5 stars

Christian makes Wordans look good. After 0 customer response to an email I sent… he responded with a sincere apology and willingness to help. Thank you Christian! Just a note to Wordans- it would help... See more

Company replied

Rated 5 out of 5 stars

BEST EXPERIENCE ON MERCHANDISING EVER. FAST, SUPER EASY AND A COMMITMENT TO MAKE ALL IN TIME LIKE EVER. EVEN A ONE DAY DELIVERY ON A POLO WITH 3 LOGOS AND 3 DIFFERENT COLORS AND ALL TYPE OF SIZES. SU... See more

Company replied

Rated 5 out of 5 stars

First of all, your products are INCREDIBLE quality. Second of all your customer service during a difficult transaction (caused by Canada post strike) was resolved effortlessly and successfully. Our ca... See more

Company replied

Company details

  1. Clothing Store
  2. also in
  3. Clothing Wholesale Market Place
  4. Clothing Wholesaler
  5. Men's Clothing Store
  6. Women's Clothing Store

Written by the company

Vente de produits textiles à prix de gros. Wordans est le leader mondial de la vente de vêtements unis et accessoires.


Contact info

3.8

Great

TrustScore 4 out of 5

4K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(3,794)

322 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Merci "Lorenzo"

Merci "Lorenzo", j'était en rupture de stock, et il m'a trouvé une solution alternative en attendant que j'ai ma commande au complet. Meri Beaucoup.

27 November 2024
Unprompted review
Wordans France logo

Reply from Wordans France

Bonjour Patricia,
Votre commentaire nous fait très plaisir, et nous sommes ravis de continuer à vous offrir un service à la hauteur de vos attentes 😊.

Rated 5 out of 5 stars

The services are always great!

The services are always great!
Christian helped me with shipping issue and I really appriciate his reaction and support for my request.

5 December 2024
Unprompted review
Wordans France logo

Reply from Wordans France

Hello,

Thank you for the high recommendation! We appreciate your feedback and look forward to serving you again.

Warm regards,

Rated 5 out of 5 stars

Easy transaction and helpful service

Had a little issue with my order. Christian walk me through it and answer my concerns. Assured me where my order is coming from and helped me get my order ready.

2 December 2024
Unprompted review
Wordans France logo

Reply from Wordans France

Hi ,

Thank you for the mention! We’re glad to assist you.

Best regards,

Rated 5 out of 5 stars

I needed help and Christian was the best

I needed help and emailed- Christian was wonderful with helping me and ensuring my order don't get lost.

Our shirts arrived and they awesome.

25 November 2024
Unprompted review
Wordans France logo

Reply from Wordans France

Hello!
Thank you! We love your review 😊

Rated 5 out of 5 stars

Lorenzo

I talked to Lorenzo who understood at once my problem and explained how to solve it. He promised to do something and get back to me and he did a few minutes later ;-)

26 November 2024
Unprompted review
Wordans France logo

Reply from Wordans France

Bonjour Françoise,
Votre commentaire nous fait très plaisir, et nous sommes ravis de continuer à vous offrir un service à la hauteur de vos attentes 😊.

Rated 5 out of 5 stars

Great experience

Great experience, Lorenzo helps me really well !!

23 November 2024
Unprompted review
Wordans France logo

Reply from Wordans France

Bonjour Massimo,
Nous vous remercions chaleureusement pour votre avis, et c'est un plaisir de vous offrir une expérience aussi positive 😄.

Rated 5 out of 5 stars

Thank you for getting our shipment to us on time! YOU ROCK!!!

First of all, your products are INCREDIBLE quality. Second of all your customer service during a difficult transaction (caused by Canada post strike) was resolved effortlessly and successfully. Our canada post order was cancelled and re-sent with UPS instead so that we receive our order on time for our holiday party... and that is just customer service quality you don't see much nowadays. Thank you to the agent that helped our organization, his name is ROSS !! SUPERSTAR!!!! 10/10 Will purchase again in the future for sure.

26 November 2024
Unprompted review
Wordans France logo

Reply from Wordans France

Thank you Alina! We will pass your wonderful comments on to Ross and we hope to see you again soon on Wordans!

Rated 5 out of 5 stars

I appreciate how easy it was to contact…

I appreciate how easy it was to contact an associate at Wordan's to have all of my questions answered in a timely manner. Ross was both efficient and helpful. Thank you for your professionalism, Ross!

26 November 2024
Unprompted review
Wordans France logo

Reply from Wordans France

We are very happy that you were able to get the best possible customer experience!

Rated 5 out of 5 stars

Ross was a great help

Ross was a great help and responses were quick which really helped the decision process. Thank you

26 November 2024
Unprompted review
Wordans France logo

Reply from Wordans France

Thank you for sharing your experience, it is greatly appreciated!

Rated 5 out of 5 stars

Ross had emailed me back about my order…

Ross had emailed me back about my order that I had a question about and he got back to me super quickly!! Super friendly! He also made sure my order was being sent by UPS and not Canada post because of the strike happening at the moment :) thank you again Ross for your help!

25 November 2024
Unprompted review
Wordans France logo

Reply from Wordans France

Hi Jessica, thanks for the 5 star review!

Rated 5 out of 5 stars

Good SAV with Lorenzo

25 November 2024
Unprompted review
Wordans France logo

Reply from Wordans France

Bonjour ,
Nous vous remercions pour votre avis et sommes enchantés de pouvoir répondre à vos attentes 😄.

Rated 5 out of 5 stars

Christian was so helpful and very quick…

Christian was so helpful and very quick to answer all my questions. I have been buying from this company for a very long time and I’m always so happy with my purchases!

22 November 2024
Unprompted review
Wordans France logo

Reply from Wordans France

Hi ,

Thanks so much for the positive review! We appreciate your support.

Best,

Rated 5 out of 5 stars

I had an issue with a missing package…

I had an issue with a missing package and Christian was able to apply excellent customer service to resolve my issue within a timely manner. I was very impressed.

22 November 2024
Unprompted review
Wordans France logo

Reply from Wordans France

Hi,

Thank you for the mention! We’re glad to assist you.

Best regards,

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