Picked up the Wooting 80HE Module in 2024 and have been loving it since. Support responds quickly and actually helps resolve issues. Shipping takes a while, but that’s expected given they produce and... See more
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See what reviewers are saying
Bought a Wooting TWO HE in 2023, still going strong no issues, survived spilling water on it with zero issues. Software is actually useful rather than the modern standard of barely functional, new s... See more
The wooting Keyboard has great feel and some great apps to customize but overall it wares out very fast, I didn't spill on my keyboard at all and yet somehow my control key stopped working. Right af... See more
Company replied
Keyboard came defective and customer service is truly not helpful. Would not wish this experience on anyone . Why buy a $200 keyboard if it wont work. Will never recommend wooting to anyo... See more
Company replied
Company details
Written by the company
Where you with us challenge the industry and make impactful products. Challenge: Make analog keyboards the industry standard.
Contact info
Netherlands
- https://wooting.io/support
- wooting.io
Replied to 100% of negative reviews
Typically replies within 1 week
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best company out there in every aspect
best company out there in every aspect! top notch!
Excellent support that cares about their customers
I've dealt with support several times. They always give detailed answers and always willing to help. Excellent job!
I was able to cancel the reservation…
I was able to cancel the reservation quickly.
You can trust it because the support response is fast.
I wanted to use it again.
Amazing keyboard! Better than the competitors!
This keyboard is truly game changing, it feels like you have a competitive advantage. I mainly play valorant and I have been able to improved my movement with this keyboard. The reaction this keyboard has it’s faster than instant, it’s crazy how you can notice the difference in movement and your adjustments. RGB is simple but nice and I love it as one of the best 60% Keyboards on the market. It’s unfortunate that it takes awhile to produce and ship out, but they provide plenty of resources to keep you updated on your order!
its really helpful,since i want the new…
its really helpful,since i want the new 80HE and ask for discount for next purchase of mine
Worst support ever
Fast interaction even though it's new…
Fast interaction even though it's new products release and I wanted an old one.
I got my order refunded (as I asked) in few days.
Fast and efficient service
Fast and efficient service, I love this.My family bought me a wooting keyboard, but I didn't know it, so I bought another one here, so I need a refund. They processed the refund very quickly. I think this is very good. I hope wooting will do better and better.
I wanted to buy a 80HE however i wasn't…
I wanted to buy a 80HE however i wasn't in the right financial position to do so however i still place the pre-order. I messaged the support team and they covered all the fees of the refund and gave me all my money back. I will definitely be buying the 80HE in the future.
Support is not available
I would like to share my current experience with the company and therefore update as well as add to my previous review:
I ordered a keyboard as a gift, but unfortunately it had a defective LED. The person who received the gift then contacted support. After three weeks and further requests on his part, he finally received a message, but he was only told that he needed to get it fixed. At his own expense, as he was not the buyer. As I had made my own request in the meantime and he had already attached all the details about the purchase in his request, I don't understand how such poor processing could have occurred. I understand that this is a small team, but customers should be treated in a different way when products are delivered defective. After I left my first review, I was helped quite quickly. The exchange went smoothly and I was sent a new device as soon as I returned the damaged one to the post office. I thought this was a great approach and I think it's a shame that it didn't work like this straight away. I am still convinced by the product itself. I hope that they will work on the support and I can only recommend the company and the products as soon as this has improved.

Reply from Wooting Keyboards
they replied quick and are very nice…
they replied quick and are very nice thank you wooting for this!
They are very polite
They are very polite, and easygoing, even when they have a lot of work on their hands!!!
the best
actually a company thats listens to its customers and wants to improve moving forward...
I will never buy a different keyboard.
I will never buy a different keyboard.
Wooting is a gaming keyboard that…
Wooting is a gaming keyboard that boasts the strongest FPS performance. And the support is perfect.
The only drawback is that it can only be purchased from the official website.
Even in Japan I would like to introduce this wonderful keyboard
The Pinnacle of Gaming Peripherals.
Wooting is the pinnacle of gaming peripheral companies. Only few get away with long wait times for their products and those that do seldom actually deliver user-focused and QC-prioritized items. Across the board, Wooting absolutely sweeps the legs in an infinite loop of flawless ethos that always lives up to it's predefined standard.
They are great with replying and there…
They are great with replying and there time of replying is great
Wooting 60 he supports
So after a long time that im thinking of getting a new keyboard to my collection
I heard only a good review about the wooting 60 he I decided to get one.
My experience with the support was incredible so far one of the best im incarcerated fast helpfully im happy
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