Customer service is top notch! I specifically want to thank Jessica! I don’t know if this would get to her but she knows her job and understands what customer service is. Very fast response, internet... See more
Company replied
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Customer service is top notch! I specifically want to thank Jessica! I don’t know if this would get to her but she knows her job and understands what customer service is. Very fast response, internet... See more
Company replied
This is actually unique for a company in Portugal, but I'm willing to give it 5 stars because everything is really good here. Compared to other internet providers, I 100% recommend choosing only WOO.
Company replied
I’ve been using WOO for a while now and I couldn’t be happier. The signal is strong, the data speeds are great, and I’ve never had any issues. It’s an excellent option if you’re looking for reliable... See more
Company replied
If you want to be treated like an idiot and waste your time, WOO is the perfect carrier for you. Today, April 29th, I went through a situation that was beyond ridiculous. My phone was s... See more
Company replied
Uma telco simples, transparente, que te dá a net que precisas e poupança garantida. Tu ainda não sabes, mas fizemos a WOO inspirada em ti. Sim, em ti mesmo. Tu que só queres net em todo o lado, a um preço justo e sem chatices. Acertámos? Fomos inspirados por ti porque ouvimos as tuas opiniões, e pensámos muito sobre o que querias numa telco. Assim nasceu a WOO. Uma telco diferente, com net para todos, criada de raiz a pensar no que te faz falta. Isso permitiu-nos ter um preço baixo, sem as chatices habituais, e muito fácil de aderir e cancelar. Experimenta, e diz-nos o que pensas. Temos um chat aberto 24 horas por dia, 7 dias por semana, para nos dizeres o que gostas, não gostas e do que é que sentes falta. Se não gostares podes cancelar quando quiseres. Mas se gostares, ficamos muito contentes que te juntes a nós nesta aventura. Estamos a criar uma nova era das telco. E isso era WOO que faltava.
Rua Henrique Pousão, 432, 4460-191, Senhora da Hora, Portugal
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Since I change to woo that I am disconected most of the time.
The range is horrible everywhere, but in metro or airport is the worst.
I miss important calls, I receive emails hours later and if I want to see something on the internet, if I am not at home forget about it.
And I wrote a date because it was compulsary, but this experience is from the day one that I started with woo.
And I already reported this situation on your chat, still waiting for better times..

Reply from WOO

Reply from WOO
amazing speed ,strong network also offering the best prices

Reply from WOO

Reply from WOO

Reply from WOO

Reply from WOO
Woo is cheap and it works well, always have signal and mobile data.

Reply from WOO
We're using their mobile service for a couple of years, regular SIMs, not e-Sim.
The application where you manage payment plans and so on it is a bit freaky - for example, you cannot register a few cards for one NIF, but overall it is good.
It's worth giving it a try!

Reply from WOO
Slow app, sometimes unstable internet. Besides that, very good price per value

Reply from WOO
Great mobile service provider with great prices. Works well in Portugal and while Roaming

Reply from WOO
Very reasonable and friendly prices, nice quality

Reply from WOO
I could never ask for a better network service than WOO. It serves its purpose without any network disruptions, and I have never experienced network glitches since subscribing.

Reply from WOO
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