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Wonderskin Reviews 

6,699
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 5,659 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product's colors and ease of application, noting that some eyeliners glide on smoothly and stay put as advertised. Reviewers often find the products long-lasting and effective, with some even replacing their previous cosmetics. The delivery service is generally seen as timely, and the overall user experience is positive for many. However, some customers also noted significant issues with product quality, particularly with pencils that are difficult to sharpen or break easily, leading to wasted product. There are also concerns about the longevity of some lip products and eyeliners not living up to their advertised claims, with some experiencing smudging or fading. A few other people also felt that the colors of some products did not match the online images, and some experienced issues with missing items or incorrect orders.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and performance. Many customers praise the products,... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the decent and good quality of... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with... See more

Delivery service

People report ambiguous experiences with delivery service, with many customers praising the speed and... See more

User experience

Consumers find the user experience to be ambiguous, with many expressing positive feelings about the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The colors are good. I really like the lip liner, but there's a pretty big problem. It cannot be sharpened with a regular sharpener ( I have 3 different ones--none work on this). I think the company e... See more

Company replied

Rated 3 out of 5 stars

I like the product but, I accidently ordered the same color eyeliner I already have and I wanted to not refund but exchange for another color, and u guys want to charge for shipping ??? That policy ne... See more

Company replied

Rated 3 out of 5 stars

I ordered the waterproof eyeliner, lip stains, and lip liners, in hopes of these holding up to the hype that is being said in media platforms. Sadly, not the case for me. Lip stains didn’t last too... See more

Company replied

Rated 3 out of 5 stars

There was a defective product sent to my friend. It was 3 eye pencils that would not sharpen. I love these pencils and I have every color and they always sharpen. Her pencils look exactly like mine... See more

Company replied



Contact info

3.4

Average

TrustScore 3.5 out of 5

7K reviews

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3.4

All reviews

(6,699)

6,141 reviews in the last 12 months

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Rated 1 out of 5 stars
Wonderskin logo

Reply from Wonderskin

Luann, we're so sorry you're still waiting for your order. We completely understand how frustrating that is, especially when you've been looking forward to receiving it. We've already reached out to you directly by email so we can get this sorted as quickly as possible. Please keep an eye on your inbox (and your spam folder, just in case).

Rated 5 out of 5 stars

Awesome service and products

Awesome service and products

17 June 2026
Wonderskin logo

Reply from Wonderskin

Beth, thank you so much! We're so happy to hear you've had a great experience with both our products and our service. Your support means so much to us!

Rated 5 out of 5 stars

WONDERSKIN

Love their products

16 June 2026
Wonderskin logo

Reply from Wonderskin

Angela, thank you so much for your support! Hearing that you love our products truly means the world to us. We can't wait to keep bringing you more favorites!

Rated 5 out of 5 stars

Really happy with purchase

Really happy with purchase, glides on easily and stays on all day, colors pretty.. I’m 63 yrs old for reference

24 June 2026
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Reply from Wonderskin

Julie, thank you so much for such a lovely review! We're thrilled to hear the eyeliner glides on easily, stays put all day, and that you're enjoying the beautiful colors. We especially appreciate you sharing that you're 63, it means so much to hear our products are working so well for you. Thank you for choosing Wonderskin!

Rated 5 out of 5 stars

Love the eyeliner

Love the eyeliner, goes on
Smooth

24 June 2026
Wonderskin logo

Reply from Wonderskin

Kelly, we're so happy you're loving the eyeliner! There's nothing better than hearing it glides on smoothly and makes getting ready that much easier. Thanks for sharing your experience!

Rated 5 out of 5 stars

Easy to order

Easy to order. Upgrades suggested.
I like the product. Thank you!

24 June 2026
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Reply from Wonderskin

Sherie, thank you for your review! We're so glad ordering was easy and that you're enjoying your product. We really appreciate your feedback and your support! Thank you for being part of the Wonderskin community!

Rated 5 out of 5 stars
Wonderskin logo

Reply from Wonderskin

Ashley, thank you so much! We're so happy to here you're loving the eyeliner. It means so much to hear it's become a favorite! Thank you for being part of the Wonderskin community!

Rated 1 out of 5 stars

The eyeliner I purchased is supposed to…

The eyeliner I purchased is supposed to stay on and not rub off. Not only does it rub off, but it happened very quickly. I would not purchase again so sad I wasted my money on three of them!

17 June 2026
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Reply from Wonderskin

Hi Jamie, thank you for being so honest. We’re sorry the eyeliner let you down, especially that it rubbed off much sooner than expected despite being designed for long wear. We’ve read every word you shared, and we’d like the chance to turn this around. We’ve reached out to you directly, so please keep an eye on your inbox for an email from Wonderskin, and check your spam folder just in case.

Rated 1 out of 5 stars

It doesn’t go on smoothly like the…

It doesn’t go on smoothly like the advertised shows.went over and over still didn’t go on Very disappointing and I didn’t receive the sharpener I ordered didn’t see it listed on my order. Thank you 😟

24 June 2026
Wonderskin logo

Reply from Wonderskin

Hi Christina, thank you for taking the time to lay all of this out, and we’re sorry. You gave the product a fair go, and from what you’ve described, it didn’t apply as smoothly as expected and you also didn’t receive the sharpener. That’s not the experience we want for our customers, and we won’t brush your concerns aside. We’ve already emailed you directly. Please look out for a message from Wonderskin, and do check your spam folder. A member of our team will personally look after you from here.

Rated 5 out of 5 stars
Wonderskin logo

Reply from Wonderskin

Rosalyn, thank you so much for the love! We're so happy you're enjoying the long-lasting wear. Reviews like yours always make us smile. ❤️

Rated 5 out of 5 stars

The eyeliner is awesome

The eyeliner is awesome. Goes on smooth and stays for days.

24 June 2026
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Reply from Wonderskin

JR, thank you so much! We're thrilled you're loving the eyeliner. Hearing that it goes on smoothly and has such incredible staying power is exactly what we hoped to hear. Thanks for sharing!

Rated 3 out of 5 stars

The product does not preform as…

The product does not preform as advertised. Does not go on waterline as well as advertisement. Pigment doesnt match color on pencil.

24 June 2026
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Reply from Wonderskin

Hi Mysti, thank you for being so honest. We’re sorry the product let you down, especially that it didn’t perform as advertised. We’d appreciate the opportunity to make this right. We’ve reached out to you directly, so please keep an eye on your inbox for an email from Wonderskin, and check your spam folder just in case.

Rated 2 out of 5 stars

My package was lost but finally…

My package was lost but finally delivered. I bought the sharpener with the eye pencils however the sharpener does not work I was disappointed so I won’t be buying this product again. I did like the pencil since it did stay on but it’s of no use if I can’t sharpen it. I would hope they would make a sharpener that works.

17 June 2026
Wonderskin logo

Reply from Wonderskin

Hi there, thank you for taking the time to share all of this with us, and we’re really sorry. We’re glad your package was eventually delivered, but we understand how disappointing it must have been to find that the sharpener didn’t work as expected. We’d love the opportunity to make this right. We have already reached out to you directly, so please look out for a message from Wonderskin and check your spam folder just in case. A member of our team will personally assist you from here.

Rated 5 out of 5 stars

It actually sharpened my wonderskin…

It actually sharpened my wonderskin eyeliner pencil, worked way better than the first one very pleased ….

24 June 2026
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Reply from Wonderskin

Stephanie, we're so happy to hear the sharpener worked so much better for you! We know how frustrating sharpening issues can be, so it's wonderful to hear you're finally getting the results you expected. Thanks so much for letting us know!

Rated 1 out of 5 stars

Product was very dry

Product was very dry, not what I expected

17 June 2026
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Reply from Wonderskin

Hi Renee, thank you for being so honest. We’re sorry the product let you down, especially that it was very dry and wasn’t the experience you were expecting. We’d appreciate the chance to turn this around and had reached out to you directly, so please keep an eye on your inbox for an email from Wonderskin, and check your spam folder just in case.

Rated 2 out of 5 stars

This product is not last on the water…

This product is not last on the water line like claimed. And it smears out the side of the eyes

24 June 2026
Wonderskin logo

Reply from Wonderskin

Hi there, thank you for being so honest. We're sorry the eyeliner let you down, especially that it didn’t stay put and ended up smearing. We've read every word you shared, and we'd appreciate the chance to make this right. We've reached out to you directly, so please keep an eye on your inbox for an email from Wonderskin, and check your spam or junk folder just in case.

Rated 5 out of 5 stars

The eyeliner is fabulous



The eyeliner is fabulous. It stays on until you use a makeup remover to wipe it off. Even then you may not get all of it. Just a simple black line along the lower eyelid that shows how long-lasting this liner truly is.

15 June 2026
Wonderskin logo

Reply from Wonderskin

Judith, we loved reading this! It's wonderful to hear the eyeliner has impressed you with its staying power and lived up to exactly what you were hoping for. Thank you so much for taking the time to share your experience, we're thrilled you're loving it!

Rated 5 out of 5 stars

absolutely amazing customer service

absolutely amazing customer service, have ordered before and products are excellent, this order was damaged and marianne sorted the issue straight away with replacement order, will always order from this company 5*plus very happy customer

8 July 2026
Unprompted review
Wonderskin logo

Reply from Wonderskin

Susan, your review absolutely made our day! We're so sorry your order arrived damaged, but we're delighted that our team was able to get everything sorted quickly with a replacement. Thank you so much for your continued support and for trusting us again, we're so happy to have you as part of the Wonderskin family!

Rated 5 out of 5 stars

great customer service.

There was an issue with my order. When contacting the company not only did they respond with an actual human but it was quick and effective because the issue was resolved within a week.

17 June 2026
Wonderskin logo

Reply from Wonderskin

Catherine, thank you for your kind words! We're so glad our team was able to resolve your order issue quickly for you. Knowing you were able to connect with a real person and get everything sorted within a week means a lot to us. Thanks for giving us the chance to make it right!

Rated 5 out of 5 stars
Wonderskin logo

Reply from Wonderskin

Kim, thank you so much! We love hearing that your product was exactly as described. That's exactly the experience we hope every customer has. We really appreciate your support!

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