Wonderfulholidays Reviews 25

I loved that everything was done for me as far as travel, hotels etc. It was nice to not have to worry about those types of things. We do prefer booking our own tours which you can do, but the provided ones were good too. Also love that they are just a wechat away, and they saved when we forgot our passports in our room safe and didn't have enough cash to pay our driver to go back. I was able to get help from them right away and it was a great relief. I'd do this type of travel again for sure. It's nice to have an agent there to help, and having all the hotels booked for us so we basically just had to unpack.

We had a wonderful trip to Greece, with an excellent itinerary of 2 nights in Athens, 2 nights on Santorini, and 4 nights on Crete. They had us on flights rather than ferries, which gave us some amazing views from the air. We opted to add an additional night in Athens at the end after the tour, and it was so incredibly helpful that Wonderful Holidays makes it easy to adjust and customize things as needed, without making the added elements exorbitantly expensive. We had a terrific team of people who were incredibly patient with MANY questions I asked along the way, as we made our decisions about whether to add the offered "enhancements" (eg. day tours, private transfers, etc). They responded quickly and helpfully every time! And the drivers and guides that Wonderful Holidays works with were also super friendly, helpful, knowledgeable, etc. We had such wonderful guides for the Acropolis morning and for our tour of Knossos. I had read a previous review noting that the hotel on Crete is at a distance from Heraklion, and I did let the team know that I think for travelers in the early or late edges of the season, it would be much better to stay in Heraklion. Even the way they received that feedback was friendly and professional, and I appreciated the chance to share what it was like 'on the ground' in some of the locations, because I think there may be some variability with when things open for the season, depending on whether March is warm or cold. Just overall a consistent, timely, and friendly approach to providing the necessary information on a daily basis, for the next day, and responding to any and all questions. This included having to completely adjust our arrival details due to flight rebooking. Thank you, Barbara, Wendy, Lilly, Hannah, Ronnie, and Sam!

We thoroughly enjoyed our Italy tour through wonderfulholidays. Their staff: Barbara, Wendy, Lilly, Hannah, Ronnie and Sam did a fantastic job. They were quick to fix problems and issues. We had one major hiccup on our tour and they compensated us for that. They are also great at taking suggestions improving the experience. A great trip and excellent people to ensure you have that great trip.

Just got back from an amazing trip from Greece. Wonderful Holidays was top notch, they communicated with us the whole trip, at the end we decided to come home earlier and they were very accommodating to our needs. This was the first time using this company, my friend and I were impressed.

They’re big on follow up, making sure everything is okay. Always ready to answer questions and they care for their customers.

Excellent service and communication. I loved how Barbara created a personal touch in her communications and Wendy Ronnie, Andy and the team were so tuned in to and responsive to our needs and suggestions. They quickly and kindly fixed an issue at a hotel. We felt very well taken care of by the team and the drivers/ guides they hired for us.
The activities were fun and the hotels were good quality. The only thing I might suggest is a hotel closer to Ubud.
I was uncertain about doing a tour with just my daughter (adult) and I but it turned out to be a perfect option for her, no too organized or lots of people but enough organized activities that she tried new things and really enjoyed them.
Thanks for a great mother/daughter experience!

This trip was a lot of fun, I booked this trip through Tour radar. Our hotels were right by the hop on and off bus stop which was super convenient and really close to the subway train station as well. They checked on us everyday of our trip and were there for us. This was my very first time overseas and I have no regrets!

My tour guide Liztia was so great in London. She was there for us even in the rain lol and gave us the rich history and helped us to learn how to navigate the tub (subway) she even let me borrow her umbrella 🌂. Super sweet and kind!

Plus a bunch of cute shops were super close to our hotel in Paris too! Thank you for giving me a good time in London and Paris! 💕

We took a short trip to Patagonia, the support from the team was first class, with regular check-ins, recommendations and last minute excursion scheduling. The hotels we all of a good standard and the price of the trip provided great value for money. I'd highly recommend this company!

Superb company and excellent, competent, attentive staff from the beginning, answering all our questions to the very last on-time transfer. They supported us at each point where transitions could have been difficult. Everything promised was exactly as expected. We had a perfect holiday thanks to Penny, Alberto, Barbara , Hannah and others. We felt they were right there! Super responsive and knowledgeable.

I would have score 4.5/5 if I could. It isn't a perfect trip but overall the team has done pretty well with to address the issue as promptly as possible.
I initially planned the trip with an expectation that this is a group travel, but they are more of a virtual travel assistant that booked and plan the main highlights/itinerary.
The main hiccups were itinerary confirmation pre-departure and the late check in on an unmanned reception (without receiving any heads-up until we arrived and wandering on the street). They are online and able to assist in liaising with the accommodation provider and make adjustments/arrangement to the itinerary when we identified the issue.
What I do like about their services were the daily check-in and reminder on the next day arrangements, and when we provide some feedback, they do relay those comments to the provider and try to make it right. They do accommodate and provide recommendation when I wanted to add a side trip that wasn't in the initial itinerary.
2 pax 10 days Travel (including arrival and departure as 1 day) - Rome - Florence - Venice

I can honestly say that this was the best holiday I have actually had. The transfers, tours, selected hotels and days for us to do our own thing were well considered and worked really well. Living busy lives, it was so wonderful to be able to actually rest knowing that the fine details were all worked out in advance. The team worked tirelessly to ensure that everything was great everyday for us. We will definitely be booking with them again. Thank you wonderful holidays for a wonderful holiday

Wanted to plan a grandpa-granddaughter (13) trip. Wanted an educational experience with new activities to challenge her. Found it through TourRadar where I found Wonderful Holidays UK tour of Ecuador including the Galapagos. It looked amazing. Whitewater rafting in the headwaters of the Amazon, time in Quito and other communities of the Andes, snorkeling at the Galapagos. Her parents asked about the tour company. I sent in my questions and their quick straightforward answers convinced us. Just completed the tour and it was all it was advertised to be… and more. Penny, Barbara, Ronnie and all were there to respond and assist while we were in Ecuador. Everything was high quality: the guides, the equipment, the transportation, the rooms. Couldn’t ask for more. Do we recommend? Absolutely yes. So, what are you waiting for?

When travelling to a new unfamiliar place I ponder sometimes: should I book a guided tour, where a bunch of strangers ride a bus from city to city as a group, or should I book everything myself, explore at my own pace and preference, and risk missing out on something I did not know about? I think wonderful holidays hit a sweet spot: organizing everything, handling all the logistics, including short guided tours, while letting you explore the things you prefer with only your own family. This behind the scenes non-intrusive guidance is exactly what I want. And the customer service is superb.

Wonderful Holidays UK took an absolute wretched situation (clients in destination, tour cancelled 48 hours prior to departure, different tour company) and turned it right around. So far, it's been a great experience. The agents are EXTREMELY responsive, possibly more than any other company I've worked with in the last 6 years. They are prompt, attentive, and truly engaged in the clients' overall experience. I'm grateful to have been introduced to them!

From flight to the hotel everything was great, comfortable transfer, hotel was great very comfortable, very nice staff, beautiful atmosphere, good food , breakfast, evening meals were great, tourists guide was nice, had good tour on the whole we had great experience

Had a great holiday with wonderful holidays. Tours were great and accomodating and got us on an extra one last minute. Regular contact too which was helpful.

From the start the team at Wonderful Holidays UK were professional, responsive, and willing.
We asked them to prepare a 2 week tour of central Italy based on our outline. They embraced the task willingly and with frequent exchanges of ideas and information, within a few weeks we had detailed private tour package, with 4star accommodation, transport including airport transfers, and guided (mostly private) tours in each of the main centres, booked and paid for. We were allocated a support team who were just a WhatsApp message away, to help with any concerns or problems. There were some minor hiccups which were not entirety the fault of WH and they compensated us for the inconvenience.
We highly recommend Wonderful Holidays UK as a dedicated, enthusiastic and professional team to arrange your next holiday.

We had an amazing trip, very organized and quick response from the team😊

Fantastic Tours but a Disappointing Start"

Our holiday got off to a rough start. When we arrived at our hotel, we were too early to check in, which was expected. But even after returning at 3 PM, our rooms still weren't ready—we had to wait another hour before we could finally settle in. Unfortunately, the rooms were dirty, and to make things worse, my sister and daughter found cockroaches in theirs.

The next day, things didn’t improve initially. Our scheduled tour got disrupted because the guide went to the wrong hotel and claimed we weren’t in the lobby at the arranged meeting time. As a result, we missed seeing Sugarloaf Mountain in daylight, which was disappointing since I missed out on the photos I was really looking forward to.

That said, the travel operator responded impressively once we reached out. They quickly arranged a private tour to make up for the missed one, and everything from that point on went much more smoothly. As a goodwill gesture, they even added an extra Ginga Tropical experience at the end, which we really appreciated.

Out of all the hotels, our favorite by far was the one in Iguazu Falls—clean, comfortable, and everything we had hoped for.

Overall, despite the bumpy start, the tours themselves were amazing. The effort the company put into making things right didn’t go unnoticed, and that really helped turn things around. I would recommend them, but suggest they double-check hotel bookings and tour pick-up logistics in the future to avoid similar issues for others.

Our trip was great. Everything was seamless. We were picked up on time and we were never stressed about anything. We enjoyed the tours and our accommodations. Thanks so much