We received two Wonderbox Regal (movie tickets plus "snack pack") as gifts and despite the photo on the packaging showing a large bucket of popcorn, when we got to the theater, we were told the "snack... See more
Company replied
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See what reviewers are saying
Purchased an amazing gift for my husband who has always dreamed off doing a parachute jump (I would be too scared myself but he has always had a great sense of adventure). You should have seen his fac... See more
Company replied
I had a great experience with wonderbox. It’s such a cool idea for a gift, my company gifted us amc and customer service helped me do an exchange since no amc locations are near me. I love the easy ex... See more
Company replied
I was skeptical with Wonderbox at first since it seemed as though I was jumping through various hoops and never quite landing on what I needed. However, I was able to contact customer service and work... See more
3.5
Average
204 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 2 weeks
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Great experience
I was given a Wonderbox and used it to see a Brooklyn Nets game in NYC with my friend. We went to the Pelicans game last saturday. Great experience. Lots of points… Very nice to be able to choose the game. I wasnt familiar with this concept. I recommend it
6 December 2025
Unprompted review
Reply from Wonderbox USA
Thank you for sharing this! We’re so glad you and your friend had a great time at the Brooklyn Nets game and enjoyed being able to choose the matchup. Love hearing that the experience was a fun discovery for you. Thanks so much for recommending Wonderbox!
Really great
I experienced Go Dream gifts in Denmark and now in the USA and it's really great!!
10 December 2025
Unprompted review
This things a total turd
This things a total turd. I won it at a holiday party. I would have paid $50 to not sign up and mess with it. Total waste of time and money. After 30 minutes, it was redeemed to find out there’s one, that’s right, one location that I can use it for.
9 December 2025
Unprompted review
Reply from Wonderbox USA
We’re sorry to hear about your experience. Please contact us directly so we can review your voucher and assist you further with finding a solution that works.
Perfect gift & concept
I love the concept! I found activities and places I wouldn't have thought of, and my parents loved their gift.
6 April 2025
Unprompted review
Reply from Wonderbox USA
Really appreciate you sharing this! We’re happy to hear you discovered new activities and that your parents loved their gift. Thanks for choosing Wonderbox!
Wonderbox is great! I recommend 100%
Great idea for gifting someone! My parents love their Broadway show.
15 November 2025
Unprompted review
Reply from Wonderbox USA
So happy to hear that! It’s great that your parents enjoyed their Broadway show. Wonderbox makes gifting experiences easy and memorable.
Easy to use expiring voucher and obtain…
Easy to use expiring voucher and obtain same experience!
6 November 2025
Reply from Wonderbox USA
Thank you for your feedback! We’re happy to hear you found the voucher easy to use and enjoyed your experience. We hope your next Wonderbox adventure is just as enjoyable!
Decent broadway shows selection
Decent broadway shows selection. Received my tickets almost instantly!
10 October 2025
Unprompted review
Reply from Wonderbox USA
Thank you for your feedback! We’re happy to hear you received your tickets quickly and enjoyed our Broadway show selection. We hope you have a fantastic time at the theater!
Reply from Wonderbox USA
We’re happy to hear your last-minute gift was a hit! Our team is always here to help make gifting easy and memorable.
Very confusing on how to redeem at…
Very confusing on how to redeem at movie theatre.
19 October 2025
Reply from Wonderbox USA
Thank you for your feedback. We’ve completed the redemption on your behalf, and our team is here to help if you need any further assistance.
you guys fricken suck
you guys fricken suck. i had to get my tickets switched twice and it still doesnt work. you wrecked all my evening plans. thanks
17 October 2025
Reply from Wonderbox USA
We apologize for the technical issue on our side. The issue has now been resolved, and we have sent you an updated and fully functioning voucher. Your tickets are now available in your account for use. Thank you for your patience, and we’re here if you need any further assistance.
Pleasantly impressed
First time user here and I am pleasantly surprised with the exchange options. You are not limited to one broadway shows!
22 September 2025
Reply from Wonderbox USA
Thank you for sharing your experience! We’re happy to hear you enjoyed the flexibility of our Broadway exchange options. We want every customer to have the freedom to choose the show that excites them most. Enjoy your experience!
Had an issue at checkout
Had an issue at checkout, and the chat option opened up. They resolved it and everything worked perfectly. Thus is a great option and excited to offer this again! Thanks for the help and quick delivery!
27 August 2025
Unprompted review
Reply from Wonderbox USA
Thank you for your feedback! We’re glad our team was able to assist you quickly and get everything resolved at checkout. It’s great to hear that the process worked out smoothly and that you’re excited to use our service again. We look forward to helping you create more wonderful experiences!
The vendor i chose was not even aware…
The vendor i chose was not even aware of wonderbox. It was going to be a hang-gliding adventure in New York State. He said he would look into the matter when i gave him the voucher but he hasn't replied back yet. I recommend wonderbox confirm that their designated vendors are familiar and accepting of these vouchers. Thank you.
5 August 2025
Reply from Wonderbox USA
Thank you for your review. We’re sorry to hear about your experience with the vendor. All Wonderbox experiences are offered through our partnered vendors, and they should be familiar with accepting Wonderbox vouchers.
We have reached out to the vendor to confirm their participation and will provide you with an update as soon as we hear back.
It took days trying to set up my …
It took days trying to set up my experience but yes they were very helpful in that they combined my store credit with remaining balance to get they stay I wanted, but at the Hotel they require a deposit and I didn't have it because I didn't see anything about a deposit on any paperwork. Nonrefundable of course
18 August 2025
Reply from Wonderbox USA
Thank you for your feedback. We’re glad our team could assist with combining your credit to secure the stay you wanted. We appreciate you sharing your experience with us.
Impossible to use and no service
the tickets are crazy hard to use, and customer service takes weeks to get back to you. eventually i asked for a refund after 2 failed attempts. Supposedly i got store credit but when i went to use it there were no tickets, and no credit. I also didn't get a refund.
Update: there is no voucher in my account and there is no store credit on my account either. Not sure who responded to this review but as of mid August i still haven't been able to use my vouchers or receive new ones. Hopefully they decide to issue a refund.
27 May 2025
Reply from Wonderbox USA
Thank you for your updated review. The statements that no voucher or store credit was provided are not accurate. Your original voucher was replaced and has been available in your customer account since May, and this information is visible in your account at any time. Our team also reached out via email and phone to assist with accessing your voucher. It remains valid and ready to use, and our support team is always available if you need help.
Great concept and flexible exchange…
Great concept and flexible exchange options, definitely recommend!
20 June 2025
Reply from Wonderbox USA
So glad to hear that! We're happy you enjoyed the flexibility and concept. Your recommendation is truly appreciated!
If I could rate "0" stars I would
If I could rate "0" stars I would. In Feb 2023 I purchased two Wonderbox experiences for a "3 or 4-star hotel night stay" in Las Vegas (expiration set for 2028). As the directions requested, I registered both vouchers on the Wonderbox website. I was then directed to another website managed by Hotel Express International, where I was asked to choose my resort and reservation dates. I chose the Horseshoe Hotel and Casino in Las Vegas, NV for 7/19/25 and 7/20/25. That day I received a Booking Voucher for 7/19/25 and 7/20/25 and was told to bring these vouchers with me to the hotel upon check-in. I received no email confirmation. When calling the Horseshoe Hotel directly, the hotel staff has no record of my reservation. I have attempted to contact Wonderbox via email without a response. I have also tried to call the Hotel Express International international telephone number for Norway (+47 380 70177); however, no one picks up the phone, even when customers call for support during normal business hours (8:30 am-16:00). I have spent nearly $400 and have nothing to show for it--buyer beware.
12 May 2025
Unprompted review
we tried to redeem our tickets on line
we tried to redeem our tickets on line, but were unsuccessful, so we went to the theater and the manager tried to help us. After @ half an hour, she gave up and comped us to a movie. Much better to just go to thr theater and buy tickets..This is a dumb idea.
13 June 2025
Reply from Wonderbox USA
Thank you for your review. It appears the difficulty came from not following the full redemption process. The instructions are written directly next to the voucher code in your account and explain how to access your actual Regal ticket codes and QR codes. We didn’t receive a request for assistance, but our team is always here to help if you need support using your experience.
Neat idea
Neat idea , however there needs to be cheaper options and more restaurants to go to in more areas. Also maybe cinemark theaters would be nice .
1 June 2025
Reply from Wonderbox USA
Thank you for your feedback. We're glad you like the idea and appreciate your suggestions. We're continuously working on expanding our selection and making experiences available in more areas.
Reply from Wonderbox USA
Thank you for your feedback. We're continually expanding our range of experiences and are excited to be launching new gastronomic experiences this upcoming summer. We appreciate your suggestion and are always looking for ways to enhance the gifting experience.
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