I bought a family adventure book for my mum-in-law for Mother’s Day to read with my 3 children and she absolutely loves it!! My 4yo son is really into scavenger hunt books and they were both so into t... See more
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Review summary
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Reviews shaping this summary
This is going to make a wonderful gift for my son and daughter in law who are expecting twins in June. Giving it to them as a pre Mother’s Day Father’s Day present. High quality, start to finish in a... See more
This book is beautiful. It would be good if they had more options for the characters’ appearances (more ethnicities, variety of hair color, facial hair, glasses, body type, etc.) but the available op... See more
Company replied
Have purchased 4 of their hard back books thus far for grandchildren and nieces. The quality and print are excellent, and the personalization makes them truly special books!! Everyone who has receiv... See more
Company replied
Company details
Written by the company
Wonderbly makes unforgettable personalised books for the people who mean everything.
Contact info
21 Brownlow Mews, WC1N 2LD, London, United Kingdom
- hello@wonderbly.com
- wonderbly.com
4.5
Excellent
84K reviews
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I love the concept
I love the concept, I made an error in the book’s name and they were able to fix it no problem, shipping was fast. The only opportunity I see is homie using a AI to put the actual person’s face in the book and maybe even merge the parents’ faces to make to be born baby’s faces in the books. Just food for thought.
21 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Fabulous quality and creativity
Fabulous quality and creativity
Put a huge smile on the whole family's faces..love your compamy
10 April 2026
Reply from Wonderbly
Thanks for your review!
We're so happy you're more than satisfied with the book's quality - that's exactly what we're aiming for. We hope you'll think of us again when you're shopping for your next gift!
Thanks again for taking the time to share your experience with us. :)
Best wishes,
The Wonderbly Team
Great variety, quality and delivery speed
Offers a large variety of book options, great personalization feature within the books, and very high quality products. The production and delivery timeframe is very fast.
21 April 2026
Reply from Wonderbly
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience with us.
We're so happy the order arrived promptly and hope the book will be a big hit!
Best wishes,
The Wonderbly Team
This is the second time I’ve ordered a…
This is the second time I’ve ordered a children’s book from Wonderbly and I couldn’t be more pleased. The ordering, fast delivery and super high-quality of the book were wonderful. Thank you for a great customer experience!
21 April 2026
Reply from Wonderbly
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience with us.
We're so happy the order arrived promptly and hope the book will be a big hit!
Best wishes,
The Wonderbly Team
The kids love their books!
21 April 2026
Love the Wonderbly books!
The book is such great quality! It’s colourful, sturdy, fun, and the personalization just makes it such a special gift!
21 April 2026
Reply from Wonderbly
Thanks for your review!
We're so happy you're more than satisfied with the book's quality - that's exactly what we're aiming for. We hope you'll think of us again when you're shopping for your next gift!
Thanks again for taking the time to share your experience with us. :)
Best wishes,
The Wonderbly Team
The books are great
The books are great. You need to plastic wrap the books protect from the elements. The books were all wet due to storms in our area. You did replace them and thank you, but I was unable to gift them in time.
Think about packaging for the weather..
14 April 2026
Reply from Wonderbly
Hello,
Thanks so much for your feedback! We are really sorry for the inconvenience! We will share your message with our printhouse team.
Best wishes,
The Wonderbly team
My brother-in-law (76) loved the book, both the concept and the quality of the product.
My brother-in-law (76) loved the book, both the concept and the quality of the product. It arrived very quickly with correct cover info.
Thank you!
14 April 2026
Reply from Wonderbly
Thanks for your review!
We're so happy you're more than satisfied with the book's quality - that's exactly what we're aiming for. We hope you'll think of us again when you're shopping for your next gift!
Thanks again for taking the time to share your experience with us. :)
Best wishes,
The Wonderbly Team
Very Pleased.
Great quality and arrived very quickly. Secure packaging and exactly described or better. Would definitely buy again from Wonderbly.
14 April 2026
Reply from Wonderbly
Thanks for your review!
We're so happy you're more than satisfied with the book's quality - that's exactly what we're aiming for. We hope you'll think of us again when you're shopping for your next gift!
Thanks again for taking the time to share your experience with us. :)
Best wishes,
The Wonderbly Team
100% would recommend to first time parents!!
My book was printed and shipped very quickly and even got here earlier than the expected date. We celebrated early due to circumstances and she was brought to tears, she now cherishes it and shows it off whenever given the opportunity 10/10 in all departments
19 April 2026
Reply from Wonderbly
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience with us.
It's so lovely to hear you'd recommend us! :)
We hope to see you again soon.
Best wishes,
The Wonderbly Team
Never received my order and the rep…
Never received my order and the rep didn't believe me that the parcel was already tagged as lost despite of the multiple phone calls I made with UPS and email exchange. Lydia said I just didn't want the item anymore. Also, Lydia didn't know that UPS use 2Go.
21 April 2026
Reply from Wonderbly
Thank you for your review and I'm sorry you've found the experience frustrating.
We can see we have followed your request for a full refund, that is what our agent was referring to in the replies.
As you can see, we're more than happy to take responsibility when the order is lost, however please bear in mind we can only acknowledge this information when it comes from our shipping partners, not external carriers.
We're sorry this experience has not gone as expected, but we hope to be able to offer you a better service in the future.
Thank you for your understanding,
The Wonderbly team.
Five Star Service from Jenna and her team
I had the best service from Jenna and Wonderbly. Being in South Africa with no postal service created issues which Jenna and her team solved immediately. They answered queries without delay and were always helpful and accommodating. I would highly recommend them.
15 April 2026
Reply from Wonderbly
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience with us.
It's so lovely to hear you'd recommend us! :)
We hope to see you again soon.
Best wishes,
The Wonderbly Team
Very happy with purchase
Very happy with purchase, lovely keepsake for life event. Nicely presented and arrived in a timely manner.
16 April 2026
Making my custom book was easy
Making my custom book was easy. When I received the book, I was very impressed with the quality.
9 April 2026
Reply from Wonderbly
Thanks for your review!
We're so happy you're more than satisfied with the book's quality - that's exactly what we're aiming for. We hope you'll think of us again when you're shopping for your next gift!
Thanks again for taking the time to share your experience with us. :)
Best wishes,
The Wonderbly Team
Reliable and best quality and service
Reliable with their best quality products and service
8 April 2026
Reply from Wonderbly
We're so pleased to hear you think so!
Thanks so much for your kind words and we hope to see you again soon!
Best wishes,
The Wonderbly Team
Beautiful book and great service !
19 April 2026
Reply from Wonderbly
Thank you so much for your kind words!
We really appreciate you taking the time out to share your experience with us.
We hope to see you again soon. :)
Best wishes,
The Wonderbly Team
30th birthday gift
I purchased this book for my daughters 30th birthday, she absolutely loves it.
The ordering was simple, the delivery was prompt, and the product is quality.
Its a gift she will keep and remember.
Thank you.
10 April 2026
Reply from Wonderbly
Oh, this is fantastic to read!
Thank you so much for taking the time to share your review. 🥰
Your kind words are very much appreciated and we look forward to your next visit.
Best wishes,
The Wonderbly Team
Quick service and beautiful book
19 April 2026
Reply from Wonderbly
Hello,
And thank you for leaving us your review on Trustpilot!
Your kind words truly warm our hearts. Thank you for taking the time to share them with us. :)
Best regards,
The Wonderbly Team
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