Wonderbly Reviews 84,403

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 10,646 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the products, often describing them as high-quality, phenomenal, and beautiful, with excellent print and construction. Many appreciate the ease of personalizing items and the overall user experience, finding the website easy to navigate and the ordering process simple. People frequently mention the books as wonderful and special gifts that are well-loved by recipients. However, some customers experienced issues with delivery services, noting that some orders were lost in the mail or arrived late, causing disappointment for special occasions. A few people also felt that the print size in some books was too small, making it difficult to read, or that the content selection for personalized articles was not always ideal.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the excellent quality, beautiful... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the fantastic and amazing quality of... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the fast delivery, with some... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy, with some... See more

User experience

People report positive experiences with the user experience. Customers praise the ease of navigating the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a family adventure book for my mum-in-law for Mother’s Day to read with my 3 children and she absolutely loves it!! My 4yo son is really into scavenger hunt books and they were both so into t... See more

Rated 5 out of 5 stars

This is going to make a wonderful gift for my son and daughter in law who are expecting twins in June. Giving it to them as a pre Mother’s Day Father’s Day present. High quality, start to finish in a... See more

Rated 5 out of 5 stars

This book is beautiful. It would be good if they had more options for the characters’ appearances (more ethnicities, variety of hair color, facial hair, glasses, body type, etc.) but the available op... See more

Company replied

Rated 5 out of 5 stars

Have purchased 4 of their hard back books thus far for grandchildren and nieces. The quality and print are excellent, and the personalization makes them truly special books!! Everyone who has receiv... See more

Company replied


Company details

  1. Book Publisher
  2. Childrens Book Store

Written by the company

Wonderbly makes unforgettable personalised books for the people who mean everything.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

84K reviews

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Rated 5 out of 5 stars

I always find exactly what I’m looking for!

I always find exactly what I’m looking for when I shop at Wonderbly! The latest book I bought, I didn’t even know existed! It was as if Wonderbly read my mind. It’s always so easy to navigate the website, the books are high quality and akways shipped quickly and securely packaged.

25 April 2026
Rated 5 out of 5 stars

Worth it!

Didn’t have any outstanding issues with the company or my product. My book came out exactly how it was presented on the website! Delivery was fast and as expected. I am very, very happy with it and I know my wife will be as well.

9 April 2026
Rated 5 out of 5 stars

Recommend site

They are wonderfully helpful and delivers are in a timely manner. Would definitely recommend this site.

25 April 2026
Rated 1 out of 5 stars

People if you can avoid this website…

People if you can avoid this website please do so.
My order took nearly a month to arrive, they lost the first book. And they offered to order other book after losing the first one, despite being personalised mothers day book. Im shocked about the customer service. I would give 0 if possible, plus prices are like in Ryanair, everything adds up. You will end up paying totally different amount from the initial google search.

17 April 2026
Wonderbly logo

Reply from Wonderbly

Hello Vilnius,

We are sorry your original order was lost in the post. We're glad that we were able to organise a replacement for you in time for Mother's Day.

Hi,

Thank you for your review.

We are sorry you were unhappy with the purchase journey. We do offer a few add-ons, such as gift boxes and stickers but you can always order a lovely book without any add-ons whatsoever. Nevertheless we will share your feedback with our website team.

Please do reach out to us at hello@wonderbly.com if you have any further issues.

Best wishes,
The Wonderbly Team

Rated 5 out of 5 stars

Great quality

Great quality, chosen picture uploaded to site is super crisp in printed version in the book. Quick secure delivery.

25 April 2026
Rated 5 out of 5 stars

This is a Mother’s Day gift from my…

This is a Mother’s Day gift from my granddaughters to their mother. I “interviewed the girls” for the dedication. I was able to download it for my oldest to review and she did and found that I was missing a s. Upload to the portal and they gave me 3 hours to review and make any changes!!! The book was printed and shipped super fast and is perfect. All I need is to have the girls sign it!! My go to place for superior quality and great internet interaction!! 6 stars out of 5

25 April 2026
Rated 5 out of 5 stars

Very Happy with Purchase

Site was easy to use and understand, lots of options for additional personalisation. Item arrived quickly and was great quality, I am excited to gift it for an upcoming birthday.

24 April 2026
Rated 5 out of 5 stars

Wonderful books

Wonderful books! Amazing quality! Awesome personalization! Great customer service. Quick turn around to receive the product. We have bought multiple books for our girls and personalized gifts for close friends- unicorn books, dinosaur books, big sister, I spy books, super heros etc...thank you!

25 April 2026
Rated 5 out of 5 stars

It was a great experience

It was a great experience. It was very easy to make your own personalised book. The end product is beautiful and I received it very fast. Very happy with the whole experience, I 100% recommend it.

25 April 2026
Rated 3 out of 5 stars

Really lovely illustrations

Really lovely illustrations, beautiful books. However they are really pricey especially the hard cover/jumbo options. The soft cover feel quite small but the stronger options are just too expensive.

25 April 2026
Wonderbly logo

Reply from Wonderbly

We're so thrilled the books were a hit!

With our books being printed on demand, and our use of high quality papers and inks, the cost is more than what you'd find for a standard picture book.

Of course, your satisfaction means a lot to us, so we've shared your feedback on the pricing with our product team! It's very useful to hear what our customers are looking for. ♥

In case you didn't know, you can find promotions on our 'Offers' page: www.wonderbly.com/offers and see exclusive deals in your account.

Best Regards,
The Wonderbly Team

Rated 5 out of 5 stars

I bought this for my sons 30th and he…

I bought this for my sons 30th and he loved it
It was full of fun facts about his years, I was able to edit it to add a personal touch and photos , delivery was. Fast. And the finished product was really good plenty of choice options in content so overall a great. Gift idea and good value for money

18 April 2026

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