Not only is the product top-notch, but the company's customer service is equally outstanding. I made a mistake with my shipping address when ordering my knee supports, creating extra work on their e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have a knee sleeve similar to the ones I bought from Wonder Steps. Now I have matching sleeves for both knees, and I can wear the other one at night when I sleep. I like the support on each side,... See more
I researched knee braces to replace an old and very uncomfortable one that I had been wearing for 4 years that was falling apart. That knee brace had been given to me by my Orthopedist pending knee re... See more
The item comes in a zip lock bag. I unzipped and tried it on for a minute before I realized that this wasn't an appropriate product that didn't serve my needs. My saga started in trying to return it... See more
Company details
Written by the company
Wonder Steps is America’s choice when it comes to affordable, medical-grade pain relieve products. We’re proud to be domestic.
Contact info
7417 Quimby ave, 91307, West Hills, United States
- 8444120401
- support@wonder-steps.com
- wonder-steps.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Wonder Brace is amazing
The Wonder Brace is amazing. I had foot surgery and then tore a lateral meniscus in my knee, and after my foot healed I was unable to walk w/o a cane or crutches. I had a cortisone shot which helped a little, but the kicker was the Wonder Brace.
I bought it on a hope and a prayer after a horrible experience with an IM R****** brace which was more expensive and totally worthless, and they wouldn't honor their "guarantee".
Within a couple of days I was walking w/o any help, and now a month later I am walking near normally, and I played golf this past Sunday.
You don't even feel or notice the brace when it's on. If I could rate it a 12 out of 10 I'd do it.
If someone says the brace is "bad", that's 100% wrong. It's because it's possibly a problem beyond what the brace can do as it is NOT surgery. But to help you get your mobility back? GRADE A #1.
I was experiencing a lot of burning pain.
I was experiencing a lot of burning pain in my right knee, couldn’t walk the little dog with my wife. I started using the knee brace and every day has improved. It feels to me like it gives your kne a more solid “foundation”.
Wonderbrace!
I'm sorry but when I read a BAD review on a wonderful product that I am USING and very pleased with, I believe there can only be fraudulent misinformation or paid misinformation! I would hope that MY REVIEW would count for 99% of your choice in selecting this product and take the negative reviews down to minimal in the minds of the readers!!!
As Advertised
As Advertised
Excellent product that firmly supports my knees getting my confidence back in walking a little faster and without fear of them giving out again! Merchant has great Customer Service, highly responsive to problematic issue with quick response.
This is a terrible company
This is a terrible company. I also was not able to return the knee brace. I found it was not supportive enough for what I needed it for but they would not let me return it. Their 90 satisfaction guarantee is false. Do not buy anything from this place. Horrible customer service.

Reply from Wonder Steps
This company is so misleading
This company is so misleading.
would not let me return it for any reason.Zero reasons this company should not be allowed to be in business at all.

Reply from Wonder Steps
This company is misleading customers…
This company is misleading customers into believing that they offer a 90 day satisfaction guarantee and free returns, when in fact they will not accept returns for a refund. They will only accept a return if the product (under whatever they feel is an acceptable reason) is damaged. And then they still won't refund you, but claim theywill exchange the product. Had I known this, I would never have purchased from them. Now I'm fighting to return their brace which is creating more of a medical condition than I had before purchasing it and a very unreasonable deceitful company refusing to refund stating "they don't guarantee you'll be satisfied"

Reply from Wonder Steps
Fantastic Knee Brace
My wife has been suffering from knee problems for the past two years and was unable to walk comfortably for less than 50ft.
She tried several knee braces but her condition remained the same. I saw Wonder Knee Brace advertised and was forced to try it. In just 2 months my wife has been able to walk 3 miles. Please note that she only has one bad knee and only uses one of the knee braces.
Ordered these for my husband and he…
Ordered these for my husband and he really likes them. He said they provide great support for his knee and reduce his pain. We would recommend these knee braces.
Best product ive tried so far
Best product ive tried so far , Guaranteed!.
I cant quite explain why and how but the pressure it provides , the support , while staying comfortable is just amazing , probably made with some really quality materials
I ordered these for my elderly husband…
I ordered these for my elderly husband who has very bad knees. They would buckle and cause him to fall. I believe Wonder Steps will be of great help to keep him from falling. Very courteous customer service and the knee braces arrive quickly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







