The Women's Wellness Centre Reviews 

134
•
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Would not recommend this service provider particularly for those women looking for advice on menopause. I had a 15 minute phone conversation with a so called doctor who sounded like she was reading fr... See more

Rated 5 out of 5 stars

I saw Miss Gubby Ayida for advice at circa 6wks post delivery about a non-healing episiotomy wound. I couldn’t have asked for better treatment. Seen the next day. Efficient, reassuring and filled me w... See more

Rated 5 out of 5 stars

I recommend Mr Raza and his extremely helpful PA Kat wholeheartedly. After a spate of previous bad experiences elsewhere they both took great care of me and helped me quickly resolve a long term prob... See more

Rated 1 out of 5 stars

I was expecting much better standards since I was recommended this clinic. I had two scans and a blood test. The sonographer that saw me was uninterested in me and my journey and the appointments were... See more

Company details

  1. Obstetrician-Gynecologist

Information provided by various external sources

The Women's Wellness Centre is a high-end private healthcare facility for women and their families dedicated to all aspects of health and wellbeing. Home to leading London, national & internationally-known Consultants the Centre offers high-quality clinical services with a holistic based approach to treatment in one single convenient location. Leaders in Assuring Women’s health, the Centre’s aim is to provide with everything a woman may desire from Private Pregnancy Care, Fertility and Gynaecology Services as well as a wide range of services for all aspects of family’s health from Private GP Services to Aesthetic through the latest holistic treatments to balance and support your body-mind wellness.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

134 reviews

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2.6

All reviews

(134)

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Rated 5 out of 5 stars

I had my first two scans with the women…

I had my first two scans with the women wellness clinic, they were amazing! It was there I found out I was not only have one baby but two! Such a shock but they were lovely, gave me all the information I would need to take with me to my NHS appointments, I would highly recommend to anyone for early scans!

28 June 2019
Unprompted review
Rated 5 out of 5 stars

I recommend Mr Raza and his extremely…

I recommend Mr Raza and his extremely helpful PA Kat wholeheartedly. After a spate of previous bad experiences elsewhere they both took great care of me and helped me quickly resolve a long term problem which had become quite a worry. I only wish I'd found them sooner. A huge thank you.

28 June 2019
Unprompted review
Rated 5 out of 5 stars

Mr Duncan was amazing through my…

Mr Duncan was amazing through my pregnancy and complicated birth .
Without his calm , confident and capable approach I would have ended up with a c section .
Something which I was truly frightened of .
I can’t thank him enough !
The clinic staff were very efficient!

23 June 2019
Unprompted review
Rated 5 out of 5 stars

Very polite

Very polite, caring and friendly as always!!!
Definitely would recommend the Wwc to my friends!

21 June 2019
Unprompted review
Rated 1 out of 5 stars

Heartbreakingly disappointed.

I’m so sorry to have to write this review. I came to The Women’s Wellnes Clinic genuinely desperate for someone to help me, and I was so hopeful that I’d found the place. I am so very disappointed...

After having been bounced from my GP to various hospital testing facilities for almost 18 months, with no answers about my health issues (not even information on what the tests were for, never mind the results), I was so desperate for help that I literally walked into the clinic directly off the back of ANOTHER test at the hospital (delivered by an anti-vaxer, nonetheless) and burst into tears at reception. I must say the receptionist was incredibly kind to me (thank you, Andrea), and got me an appointment to see one of their “top” consultants within just a few days. In my desperation to get some actual answers (and wanting to make it as easy for the consultant as possible) I spent a week running around to various doctors myself, gathering my medical records to send to the clinic. I was so excited for my consultation (which I paid for out of my own pocket, as I am an independent contractor so have no health insurance).

Unfortunately, at the consultation (which also started 20 minutes late), the doctor didn’t ask me a single question about my issues. There was no “what are your concerns” or “how can we help” at all... She literally sat down, asked me my occupation and age and then started talking AT me about my condition, in very general terms. She admitted that she hadn’t reviewed any of my records (most of which - aside from a final test result - had been sent three days prior), and I had to interrupt her to ask her a few questions; only one of which she actually answered. And the answer was (I am paraphrasing) “Yes, your last result was concerning. You should probably get a biopsy done.” She told me that she would review my records properly after our meeting and send me a letter with some conclusions and next steps, but the letter never came. After two weeks and four phone calls (three of which went unreturned), I finally got the letter (and got to the bottom of the issue - the person who sent the letter misspelled my name in my email address).

The letter (which, ironically, finally arrived on the same day that my symptoms worsened so I called AGAIN to see where it was and discovered the email issue), was a complete joke. Not only was it obvious that she still hadn’t read my records, the letter gave me no further information (it just basically summarised all of the things that the doctor told me - things that I already knew and didn’t ask), and wasn’t even a suitable referral for follow-up tests. It gave no instructions for how to proceed, no recommendations or suggestions for follow-up; it said only “you probably want to go for a tissue sample/biopsy”, and tried to push me (as she had, rather firmly, during our consultation) to have a hormonal implant fitted... literally NOTHING to do with why I had come to see her, or with my current symptoms. I was crushed when I read it.

I have now, one month after going to the Wellness Clinic and with the same (rather worrying) symptoms, gone back to my GP, who isn’t a specialist, but at least seemed to care a tiny bit about what was happening to me. I am no closer to any answers, any information, or any peace of mind. I am, however, £250 and a lot of energy (and stress) poorer for the experience, and still completely clueless about what on earth is going on with me.

Again - I’m so sorry to have to write this (I am not generally one for writing bad reviews). I sincerely hope that my experience is a fluke. Nevertheless, I am heartbroken.

21 June 2019
Unprompted review
The Women's Wellness Centre logo

Reply from The Women's Wellness Centre

Dear Hillary

I am very sorry to hear about your experience at the Centre. Due to confidentiality I am not able to discuss your review here but I would extremely appreciate if you could please contact me directly on my email : Leila@womenswellnesscentre.com, we are taking patients feedback seriously to ensure patients are receiving excellent care from our team at all times.
With kindest regards
Leila


Dear Hillary

Further to my email on Friday, your consultant will be in touch with you to address the raised issues.

With kind regards
Leila Arjomandi
Centre Manager

Rated 1 out of 5 stars

Expensive and careless

How would you review a place that can't seem to find your email to send you the product, but can find it to ask you for a review?
They charged me for an exam I never did, and later promised to refund me ( they didn't).
They prescribed to my wife the wrong medicine, after sitting on top of her results for days without contact.
Really expensive place that is definitely not worth it.

21 June 2019
Unprompted review
The Women's Wellness Centre logo

Reply from The Women's Wellness Centre

Dear Mr Diniz
Thank you for your feedback. Due to confidentiality I will contact you directly to address the issues you have raised.
with kind regards
Leila Arjomandi
Centre Manager


Dear Mr Diniz
Thank you for your patience whilst we were investigating the raised issue. I have contacted you and your wife Ms Assayag directly with the outcome of our investigation. However if you please let me know which product you are referring to since we don't sell any products.
With kind regards
Leila Arjomandi
Centre Manager

Rated 1 out of 5 stars

Very expensive place and low service…

Very expensive place and low service quality.
Exams results expected for Tusday didn't arrive until Friday.
Had an urinary infection and the doctor didn't contact me in time... plus provided prescriptions for wrong medicine. Bad in all possible senses. I don't recommend at all...

21 June 2019
Unprompted review
The Women's Wellness Centre logo

Reply from The Women's Wellness Centre

Dear Ms Assayag
Thank you for your feedback, due to confidentiality I will contact you and your husband directly to address the raised issues and concerns.
with kind regards
Leila Arjomandi
Centre Manager


Dear Ms Assayag
Thank you for your patience, this is to confirm I have contacted you and your husband Mr Diniz directly to address the raised issues following a thorough investigation following the receipt of your feedback on Friday 15th June.
With kind regards
Leila Arjomandi
Centre Manager

Rated 5 out of 5 stars

Fantastic service and turnaround times

I recently required a small procedure, which was carried out within a week of my initial consultation. Very professional, understanding to my needs to get it carried out quickly. Kat and the team were so efficient. I highly recommend them.

12 June 2019
Unprompted review
Rated 5 out of 5 stars

Regular pregnancy scans

I have had my regular pregnancy scans here whilst being a patient of the Kensington Wing. Always efficient, on time and great service. Thank you.

7 June 2019
Unprompted review
Rated 5 out of 5 stars

Dr Amer Raza gave me my life back

Dr Amer Raza gave me my life back. He was utterly respectful, kind and treated me with consideration and listened. Properly listened. We were able to work together to get the treatment I needed. In hospital, I saw him each day before and after the operation - I never felt abandoned or in the dark. I was given hope for the future and that future is now with me now 8 months after my operation.
I highly recommend Dr Raza and Womens' Wellness Centre. Admin staff were excellent - always in communication and again treated me with utter respect.
Thank you, Dr Raza and Womens' Wellness Centre.

1 June 2019
Unprompted review
Rated 5 out of 5 stars

Great experience

I had a great experience with the WW Centre, great staff and facilities. Dr. Raza was my doctor and I can say that having someone I trust for the birth of my second child made lots of difference for me. He is an excellent consultant. I’m happy to have chosen him and the WWC

29 May 2019
Unprompted review
Rated 2 out of 5 stars

Poor experience

I had a poor experience on my last visit. The clinic asked for 3 different amounts for the service I booked - one when I booked over the phone, another when I finished my appointment and another a few days later when I questioned why the price kept changing. Different people gave different answers and it was only because I questioned it that I didn’t end up paying £200 over what I should have. My appointment was also 25 minutes late which I don’t think is what you expect for a private service. A shame as my previous pregnancy experience there was largely positive.

29 May 2019
Unprompted review

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