WLV Heating Ltd Reviews 293

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the staff's helpfulness and positive attitude. Many people appreciate the clear communication, with timely updates and explanations of the work being done. The quality of work is frequently described as excellent, with issues being resolved effectively and thoroughly. Reviewers also note the fair and reasonable pricing, often finding the costs competitive and transparent. The staff's reliability, trustworthiness, and respect for customers' homes are also highly valued. However, some customers experienced issues with pricing discrepancies and perceived rudeness when querying charges, suggesting occasional inconsistencies in billing and customer interaction.

What people talk about most

Service

People report positive experiences with service, consistently highlighting the efficiency, punctuality, and... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Price

Customers had positive experiences with price, consistently finding the pricing fair, reasonable, and... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of work and... See more

Customer communications

Reviewers highlight positive aspects of contact, praising the company's communication as great, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The company are so professional and came recommended. Our job was not simple and it involved sourcing other specialist plumbers which WLV did for us which was quite frankly a huge relief for us. The s... See more

Company replied

Rated 5 out of 5 stars

the plumber(s) were lovely, stayed late to ensure that we wouldn’t be without water overnight and sorted the problem. Didn’t get the other guy’s name but big up the vegan plumbers! thank you Dave!... See more

Company replied

Rated 5 out of 5 stars

We - and most of our family and friends - have used WVL Heating for a number of years now, and are our "go to" for boiler servicing, new radiators and all things associated with gas installations and... See more

Company replied

Rated 5 out of 5 stars

Had a gas pipe capped off by WLV heating, the whole process from booking the appointment to paying was 1st class. I was given a choice of dates, all within a week of contacting them. The lad who came... See more


Company details

  1. Gas Engineer
  2. Gas Company
  3. Gas Installation Service

Written by the company

At WLV Heating LTD, we pride ourselves on our outstanding reputation in the local community as heating specialists. Owned by Ex British Gas engineers with over 45 years experience, we offer Boiler Installation, Services, Repairs, Landlord Gas Safety Certificates, Smart Controls, Power Flushing & Radiator Replacements


Contact info

4.9

Excellent

TrustScore 5 out of 5

293 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Boiler service

I used this company last year and was very impressed thats why ive used them this year and shall continue usimg them

12 March 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for the great review Susan!

Rated 5 out of 5 stars

Thank you for servicing our living room…

Thank you for servicing our living room gas fire. Your engineer Adam was very knowledgeable and polite. He did an excellent job.

17 March 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you - We will pass on the feedback to Adam!

Rated 5 out of 5 stars

Without any doubt the best Heating…

Without any doubt the best Heating engineers I've ever used this is my third year using WLV Heating Ltd and I have never been disappointed. These lads are always on time they always leave the property clean and tidy, also the communication from office staff are always friendly and readily available to accommodate your booking needs. Thanks everyone at WLV HEATING LTD see you next year.

9 March 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you Ian, we really appreciate you leaving us this review!

Rated 5 out of 5 stars

The WLV Heating team

The WLV Heating team installed a new radiator in a child’s room.The Service was great. They came to do another radiator job the other day and offered to bleed all the other radiators in the property for me.

6 March 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for the great review.

Rated 5 out of 5 stars

Cannot fault the service from the guys…

Cannot fault the service from the guys at WLV Heating, Helped my parents out massively. Have used these guys in the past for Boiler and fire services, but this occasion was a new boiler for my parents new home, and what super stars they where, slotted us in to ensure my parents had heating and hot water extremely quickly. I cannot put into words how these guys really did save the day. I/we will only ever use WLV going forward. Top class service, very fair prices and extremely hard working bunch of lads. Thanks everyone at WLV, keep up the fantastic work.

7 March 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for the great review Stacey!

Rated 5 out of 5 stars

Excellent service

Excellent service. Scott and team went out of their way to sort out my thermostat at a time and day that was convenient for me. Thank you

7 March 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for the great review!

Rated 5 out of 5 stars

Professional service

It was a very professional service. No mess,Adam was friendly and polite.

6 March 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for the great review! We will pass on the feedback to Adam.

Rated 5 out of 5 stars

We were recommended to use this company…

We were recommended to use this company by a friend and they were fabulous. The company is great at keeping you informed of how much things will cost, when they will come and choices you can make and the consequences of them. We had a very old water heater that had broken and wlv went out of their way to source a replacement part. Ryan did a brilliant job at mending out gas water heater. He was friendly, tidied up all the mess adter himsrlf, did an efficient job with a smile and I felt we could trust him completely in our home. Highly recommended! X

4 March 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for your review Ruth - We are pleased you was happy with the service & we will pass on the feedback to Ryan!

Rated 5 out of 5 stars

VLH heating

Always found VLH heating very good. Always efficient, punctual and courteous. Jobs carried out always completed satisfactorily. Whole team very good.

23 February 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for the great review!

Rated 5 out of 5 stars

Very good service

Very good service, very helpful and polite.

4 March 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for the great review!

Rated 5 out of 5 stars

Five star service

Always fantastic service! Can’t fault the team at WLV Heating, have been a customer for several years now and will continue to be as they always go above and beyond to help fix the problem! Honest and reliable and do what they say they will. Would recommend to anyone.

27 February 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for the great review Sarah!

Rated 5 out of 5 stars

BOILER /FIRE SERVICE

Thanks for servicing my combination boiler and gas fire.Adam was very nice and carried out the required work with professionalism etc. I look forward to having g my boiler and fire serviced again, when next required in 2026.I also hope I can have general plumbing work carried out, if required, and hopefully WLV will be able to also do that for me. Best wishes and regards. Ashley L Williams.

4 March 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for the great review Ashley! We will pass on the feedback to Adam & We look forward to seeing you soon.

Rated 5 out of 5 stars

Professional service

Professional, friendly engineer who went above and beyond. Ryan was very knowledgeable and advised me on a number of issues. Will definitely use again.

23 February 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for your great review Judith!

Rated 5 out of 5 stars

I have used this company for a few…

I have used this company for a few years now for boiler servicing and radiator replacements.
They are prompt, friendly and always go that extra mile.
I often recommend them to my family and friends.
Without doubt the best company I ever contacted.

16 February 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for your review Robert!

Rated 5 out of 5 stars

It's that time of year again

It's that time of year again. When WLV heating service my boiler, my sisters and my nans. Helpful reminders from the company, super easy to book and as a comfort club member nothing for me to pay as a lump as its all taken care of. They arrive when they say they will, are friendly and really knowledgeable. We wouldn't trust our boilers to anyone else

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Professional and thorough

Yet again WLV were professional, thorough and great value for money. Used them now from standard boiler checks to full scale repair work and each time the service is excellent.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Had a gas pipe capped off by WLV heating, the whole process from booking the appointment to paying was 1st class. I was given a choice of dates, all within a week of contacting them. The lad who came was friendly, explained what he’d done & most importantly came with protective shoe coverings. I was happy with the work & my invoice was sent through promptly. I would recommend them to anyone & will definitely use them again.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

WLV serviced our boiler 12/02/2026 .

WLV serviced our boiler 12/02/2026 .
We were kept informed & reminded of the date / time several times by email and the engineer contacted us when he was 10 minutes away on the appointment day .
Reliable & punctual service ,would recommend.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Care

I contacted WLV reference a leak in my Bathroom's shower then at the last minute after injuring my leg I asked them to acquire and fit a hand rail to enable me to access for Showering safely. This they completed all to perfection. Doesn't matter how " Big or Small" WLV take care of it all.

6 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look