WLC Online Auctions Reviews 

2,121
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 266 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the quality of the products, which are often high-end items available below retail price. Customers consistently highlight the exceptional service, noting the ease and efficiency of the entire process, from bidding to delivery. The delivery service is frequently mentioned as fast, reliable, and secure, with items arriving well-packaged and often tracked. Many appreciate the user-friendly website and the clear communication regarding bids and delivery updates. Some people were dissatisfied with certain purchases, specifically mentioning a perfume that did not meet their expectations of a high-end product. However, even in cases of delivery issues, the company was noted for being helpful and providing replacements promptly.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality and value of items... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, often highlighting its speed and... See more

Service

Customers had positive experiences with service, consistently describing it as excellent, first-class, and... See more

User experience

Customers consistently note positive experiences with user experience, describing it as brilliant, seamless,... See more

Website

Clients share positive opinions on the website, describing it as a wonderful, fantastic, and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve bought several items from WLC, the latest being a pair of new, unworn 1.8ct diamond solitaire earrings set in 18ct white gold. Extremely happy that I got them for around half of retail price... See more

Company replied

Rated 5 out of 5 stars

These guys are so trustworthy and honest. I’ve bought everything from WLC, including signed memorabilia, Rolex watches, diamond earrings and Ray-Ban sunglasses and never been disappointed. Great... See more

Company replied

Rated 5 out of 5 stars

I’ve now won two lots from WLC - Creed aftershave and an automatic watch winder. Both were won at well below RRP, meaning I got 2 fantastic bargains. Got a call on the next working day confirmin... See more

Company replied

Rated 5 out of 5 stars

Brilliant company. I have now purchased 3 items. It arrives all nicely packaged with all full certificates. They always respond to any questions swiftly. I cannot believe how quickly over Christmas th... See more

Company replied


Company details

  1. Online Auction Service
  2. Handbags Shop
  3. Jeweler
  4. Online Marketplace
  5. Watch Store

Written by the company

WLC Auctions is one of the UK’s most established online auction platforms, running weekly live and online auctions since 2012. We’ve successfully sold over 2.5 million lots to buyers across the UK and overseas, supported by more than 900,000 registered bidders and over 600,000 social media followers. Our focus is quality and trust. We handle a wide range of premium items — from cars and properties to fine art, luxury watches, diamond jewellery, home furnishings, memorabilia and more — providing both buyers and vendors with an unrivalled marketplace for value, authenticity and service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,121)

255 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bidding was easy and clear

Bidding was easy and clear, items arrived quickly and intact. Great value and service.

23 November 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Mick,

Thank you for your review. We’re really pleased the bidding was straightforward and that your items arrived quickly and in perfect condition. Great value and service are exactly what we aim to deliver, and we look forward to assisting you again.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great auction site

I have used WLC online auctions several times over the last few years and winning the bids is a great experience. Customer services have always contacted me the following day to congratulate me and confirm delivery details. On an occasion I rearranged delivery to a day that suited me. It’s such an easy process and exciting to receive bidding lots which have been carefully packed. Great customer service and are easily contacted if needed. I would personally recommend WLC online auction and I’m sure I’ll be bidding again soon.

23 November 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Graham,

Thank you for such a detailed and thoughtful review. It’s fantastic to hear you’ve used WLC over the years and continue to enjoy the experience of bidding and winning. We’re glad our customer service team has consistently supported you, from congratulatory calls to arranging delivery on days that suited you.

It’s great to know your items have always arrived carefully packed and that you find the whole process easy and enjoyable. We really appreciate your recommendation and look forward to seeing you bidding again soon.

Kind regards,
Danielle
WLC Auctions

Rated 5 out of 5 stars

That item that I won arrived promptly

That item that I won arrived promptly, was well packaged and as described. Would recommend

16 November 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Michael,

Thank you for your review. We’re pleased to hear your item arrived promptly, was well packaged, and matched the description perfectly. We appreciate your recommendation and look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

New spin bike

Been a member for a few months but made my first purchase last week . Process very simple and delivery and details all sorted very efficiently. Will continue to browse the catalogue for more bargains .

23 November 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi David,

Thank you for your review. We’re delighted your first purchase went smoothly and that the delivery and communication were handled efficiently. Great to hear you’ll be browsing for more bargains — we look forward to seeing you in future auctions.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Next day delivery

Next day delivery. Very professional

1 December 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Justine,

Thank you for your review. We’re really pleased your item arrived the next day and that you found the service professional throughout. We look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

2nd time dealing with WLC and it won’t…

2nd time dealing with WLC and it won’t be the last…. Excellent support throughout the entire process …. Clear concise and safe.

2 December 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Lee,

Thank you for your great review. We’re delighted to hear your second experience with us was just as positive, and it’s fantastic to know you found the process clear, concise, and safe throughout. We look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great customer service and helpful…

Great customer service and helpful personal follow up. Easy process and genuine product. Delivery as promised. Would recommend.

21 November 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Facund,

Thank you for your great review. We’re really pleased to hear the process was easy, the product genuine, and that the delivery arrived exactly as promised. It’s also wonderful to know our personal follow-up made a positive difference. We appreciate your recommendation and look forward to assisting you again.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Amazing

Timely. Easy process and helpful customer service. I would definitely recommend WLC on line au tions. The variety of lots is amazing.

23 November 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Lorraine,

Thank you for your lovely review. We’re delighted you found the process easy, the service helpful, and the delivery timely. It’s great to hear you’d recommend us, and we’re glad you’re enjoying the variety of lots we offer each week.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Excellent quality. Many thanks.

20 November 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Andrew,
Thank you for your review. We’re really pleased to hear your delivery was prompt and that you were happy with the quality of your item. We look forward to assisting you again soon.
Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Nice easy website fast delivery would…

Nice easy website fast delivery would use again

25 November 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Got it — here’s your reply:

---

Hi Alan,

Thank you for your review. We’re pleased to hear you found the website easy to use and the delivery fast. We look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great transaction,fast postage,well…

Great transaction,fast postage,well packaged ,nice call to see if everything is ok 10/10

17 November 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Daniel,

Thank you for your great review. We’re delighted to hear everything went smoothly — from the fast delivery to the careful packaging, and the follow-up call. Really appreciate the 10/10 rating and look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

As a first auction buyer

As a first auction buyer, the experience was exhilarating. The after sale service is superb

25 November 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi David,

Thank you for your review. We’re delighted your first auction experience was such a positive one — it really can be exhilarating! Great to hear our after-sale service stood out for you as well. We look forward to welcoming you back for the next one.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great service

Great service

25 November 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Thomas,

Thank you for your review. We’re pleased to hear you were happy with the service, and we look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Easy to Register and easy to bid

Easy to Register and easy to bid, no up bidding against me even though I only bid once on 2 items. Had them checked out by a friend who’s a jeweller, compared to what I had been looking at these were a bargain. Valuations were a bit over the top but still worth a lot more than I paid .
Only down side , I lost the envelope with the tracker on the way to the post office . Will definitely buy again from this site

16 November 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi there,

Thank you for your great review. We’re really pleased you found it easy to register and bid — and it’s good to hear your jeweller friend confirmed you picked up some genuine bargains. Our valuations are retail-based, so they can be higher, but it’s great to know you still paid well under their worth.

Sorry to hear about the lost envelope with the tracker — it happens more often than people realise! If you ever need anything resent or clarified, just let us know. We look forward to welcoming you back for more bids soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Excellent service

Excellent service. Great products. Definitely recommend this company

19 November 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Asif,

Thank you for your review. We’re delighted you were happy with the service and products, and we really appreciate your recommendation. We look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Easy site to navigate

Easy site to navigate, and after sales excellent

9 November 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Keith,

Thank you for your review. We’re pleased you found the site easy to navigate and that you were happy with our after-sales support. We look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Smooth

Smooth, trouble free service from on-line biding through to delivery of items. Brilliant A++++

9 November 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Rick,

Thank you for your great review. We’re delighted to hear everything went smoothly from bidding right through to delivery. We really appreciate the A++++ and look forward to helping you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great customer service from the very…

Great customer service from the very top. Made a mistake and WLC were prepared to listen. I completed the purchase I wanted with the help of Thanasis. Keep up the good work. I will certainly purchase again from WLC.

18 November 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi SS,

Thank you for your great review. It’s always refreshing to hear from genuine customers who’ve had real experiences with us — especially from long-standing followers who know how we operate. I’m really pleased our team, particularly Thanasis, was able to help you get everything sorted.

We truly appreciate customers who give us the opportunity to listen and resolve things properly, and we look forward to welcoming you back again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Every part of the process was made…

Every part of the process was made easy. From registering to be able to bid. Navigating around the site on the day to see what I would like to offer on. Being updated on how my bids were getting on. Being able to monitor other products I had an interest in. The payment and the delivery. Every single part of the process went smoothly and efficiently. Purchased some great items and looking forward to bidding on more.

9 November 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Mr Phipps,

Thank you for such a detailed and positive review. We’re delighted to hear that every part of the process — from registering, bidding, tracking items, payment, and right through to delivery — went smoothly for you. It’s great to know you secured some great items, and we look forward to having you back for more bidding soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Perfect auction site

Absolutely fantastic auction site, I have bid and won items, I've always been happy with the price paid and the quality of the items. All the breakdown of auction fees and delivery fees are clearly displayed on each item, so there are no hidden/unexpected charges. Can not fault delivery times as they have always been very speedy. Customer service are always great to deal with. Highly recommend this company, I have recommended to family members who have made bids and won items too.

2 November 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Zoe,

Thank you for such a fantastic and detailed review. We’re really pleased to hear you’ve consistently been happy with the prices, quality, and the clarity of all fees — transparency is something we take very seriously. It’s great to know delivery has always been fast for you and that our customer service team has made a positive impression.

We truly appreciate your recommendations to family as well — that kind of trust means a lot to us.

Kind regards,
Wayne
WLC Auctions

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