WJMTech LTD Reviews 442

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their fantastic build and smooth performance. Many people highlight the great value for money and the prompt, well-packaged delivery service, often arriving quicker than expected. Reviewers also appreciate the helpful advice and responsive customer service, with many expressing their intent to buy again. However, some customers experienced issues such as receiving incorrect items, like a wrong case or a broken WiFi dongle. A few people also mentioned that some internal components were of lower quality than anticipated or that the product description was misleading regarding specific hardware. There were also occasional reports of products arriving with minor issues, like a noisy fan due to a loose cable, or in rare cases, items not arriving at all.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting their great condition,... See more

Quality

Users describe positive interactions with quality. Customers frequently praise the excellent build quality of... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the speedy... See more

Value for money

Customers express satisfaction with the value for money, often highlighting that the products are worth the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received some great advice on which build to consider. Once my order was placed, it arrived really quickly, even with the changes I had requested. The build quality is fantastic, with no mistakes th... See more

Rated 5 out of 5 stars

I was not sure of refurbished before and so hesitant , having read bad reviews. However, Having discovered WJM tech LTD I discovered a gem . My transaction was ultra smooth, I was upgraded, and Jam... See more

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish. This company really excels at customer service - everything was absolutely first rate. From help with placing the order, being flexible regardi... See more

Company replied

Rated 5 out of 5 stars

Recently purchased for teen. Teen report - Good laptop, decent quality, good price. Happy teen. My report - Easy order process, well packaged, works fine, good value for money. Pleased with process... See more


Company details

  1. Computer Store

Information provided by various external sources

WJMTech is a top rated re-seller of refurbished computers, laptops and gaming PC's. We test each item carefully prior to dispatch which is always with DPD's Next Day Tracked service. We provide a 365 day Warranty as standard.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

442 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

Not happy at all.

Got my computer and all seemed good. The power switch at the plug doesn’t work and beyond turning on the computer doesn’t work (ie connecting to a monitor). Tried 2 different brand new leads and 3 different monitors. I’ve called multiple times and filed a complaint with PayPal and want my money back.

9 January 2023
Rated 4 out of 5 stars

Different colour

Didn't have the red case my son wanted but offered another colour, black and red but turned up black and blue. Apart from that the coms,service and delivery were excellent.

14 December 2022
Rated 5 out of 5 stars

Great customer service

New computer arrive on time , however without cable to connect monitor , and without mouse /keyboard. After email get all components next day. My other computer bought in this shop still working however after 4 years its slow down.

31 October 2022
Rated 5 out of 5 stars

Good all round experience

Good all round experience; good communications; item was as described on your website; it was delivered on schedule; it was well packaged. I am pleased with the purchase, which represents good value for money, I believe.

2 November 2022
Rated 5 out of 5 stars

Very easy transaction.

Very competitive pricing. I saw similar models to mine for around 80% more than I paid at WJMTech. Its exactly as decribed. It works as expected, was delivered exactly when I was told it would be. Also DPD said they would deliver between 11:03 and 12:03.
They arrived at 11:08, so no complaints there either.

18 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent - including solving a problem

Have bought various refurbished machines over the years but first time with this supplier. Very pleased,no problems and would use again. Minor point in that they could provide a little more literature on what to expect when you connect, although in fairness, machine was ready to go with no install required.
(added later...) a problem developed with the machine and the way in which they facilitated the necessary repair was excellent. No hesitation in recommending this company.

23 September 2022

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