Live chat can hand you off once before you land with someone who can actually do the thing, which is mildly annoying. Even so, the handoff carried the whole conversation with it. Second agent opened w... See more
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meant to play ten minutes, ended up stuck in the chat over some missing spins. Sienna on support read the history, saw I qualified and put them on there and then. Tea went cold, typical. Played Reacto... See more
First proper win was around £33 on Fire Joker. Wasn't sure about tax so I asked Steph in chat, and Evie from the support team pointed me to the info page, said UK gambling winnings aren't taxed for pl... See more
What stood out was a name and a next update time rather than a vague soon. Daniel took the ticket about a reload bonus that had not appeared, said he would come back by six, and came back at ten past... See more
Company details
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Compare non GamStop casinos for UK players, with a focus on casino selection, bonus offers, payment options, withdrawal conditions, and platform features.
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on kitchen Wi-Fi
on kitchen Wi-Fi, casino balance and transaction line matched after a mobile refresh small thing, useful
Two things
Two things, in the wrong order probably. The spend page first. Deposits by week, in pounds, clear enough, no maths needed. And before that, registration, which was four boxes and a code. Anyway the spend page is the one I use.
Chloe called me back about a login…
Chloe called me back about a login issue and sorted it.
Chat opened in fifteen seconds and…
Chat opened in fifteen seconds and fixed my deposit limit
First proper win was around £33 on Fire…
First proper win was around £33 on Fire Joker. Wasn't sure about tax so I asked Steph in chat, and Evie from the support team pointed me to the info page, said UK gambling winnings aren't taxed for players. Not legal advice but clear enough. Requested the £45 to PayPal after, landed the next day.
free spins landed at 45x read the…
free spins landed at 45x read the terms, took them, cleared a little.
Highly recommended for anyone who loves…
Highly recommended for anyone who loves card games
New app version stopped the cashier…
New app version stopped the cashier section freeze, deposits straightforward okay now.
Registration was kind of a pain with…
Registration was kind of a pain with the ID check up front. But the Skrill cashout was on the account that same evening.
Search found Sweet Bonanza after three…
Search found Sweet Bonanza after three letters, which saved my patience.
I skipped the promo after reading terms…
I skipped the promo after reading terms during the first session
this stake stayed stored following…
this stake stayed stored following answering a call 3:29pm
after my first small withdrawal
after my first small withdrawal, no surprise document request appeared. The verified label just stayed there, which I appreciated case 4419 noted it.
First support reply came through the…
First support reply came through the internal message centre and then email. Same request number in both places, thankfully.
low patience that night
low patience that night, still wagering was visible before claim, so the casino bonus felt optional can’t complain
I checked the new tab twice daily
I checked the new tab twice daily, friday it finally filled, six slots!
My old iPhone kept Sweet Bonanza stable…
My old iPhone kept Sweet Bonanza stable on mobile data.
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