HavieReviews 

Listen, I thought this would be a cool product and the price point was amazing off all it has to offer. Unfortunately, my lamp got lost in the mail! So I reached out to support for help. Not only did they happily ship me a new lamp, they were just incredibly kind and quick to respond. The support staff are amazing and makes all the difference to me in the world of online shopping where that usually doesn’t even exist! Highly recommend

Friendly and quick response to my concerns.

I didn't receive the email confirming the tracking information for my order. I waited about 5 days or so before reaching out, and they were prompt to respond. They took the time to share the tracking information and informed me that my package was actually out for delivery that same day. A few days after my package had arrived, they emailed me again to check if I had received everything and if it went smoothly. I thought this was very kind and attentive. You can tell that they care about their customer's experience.

As for the lamps, I ordered the famous Havie lamp and the eye light. The Havie lamp lives up to the hype! My husband is especially enjoying playing with all of the settings. It's fun to see him excited. The eye lights are a perfect nightlight for our senior cats. We've placed a few around the corners of the home. The soft glow is relaxing and not overstimulating for them.

The only criticism I have is I only wish the eye lights included a charging cable, and that the Havie lamps included a wall plug (these came with charging cables). We were able to grab what we needed at our local store so that we could enjoy our lamps the next day.

All in all, it was a pleasant experience and we love our new lamps!

Love the lamp! Very relaxing, quality speaker, nice white noise options. And customer service was delightful!

I needed assistance with the lamp I received, which was defective. Customer support was very responsive and a replacement lamp is on the way to me. Thanks!

Great customer service. The product arrived with a broken remote, but customer support responded quickly and sent a replacement with no questions asked. The lamp itself works great, and my whole family loves it. We’ll be getting two more for the kids so we can keep ours!

Had an issue with how I completed my order and Isabelle was incredibly kind and made everything right…and super quickly too! Amazing service!

I honestly thought I was getting scammed when my lamp wasn’t “working”. I reached out to support and Isabelle responded with a full explanation of what was going on AND a video to show me exactly how to make the lamp work correctly. I’m genuinely impressed with the level of help from this company. Love this lamp. Love Isabelle.

Thanks Havie!

Amazing customer service from Isabelle! I had a weird issue the remote (ended up figuring it out!) but Isabelle replied with such a detailed and helpful and kind reply!

Loving my Havie Lamp! VERY impressed with the white noise- I’m hard to impress with that kinda thing and it’s exceeds my expectations. The light from the lamp and assortment of colors is SO FUN. So soothing.

Overall, I’m VERY HAPPY with my purchase! I’ve sent the link to many friends and my sister and my coworkers!

I thought my newly arrived Havie lamp was malfunctioning. I contacted customer service and Isabelle assisted me. She was very quick to reply and provided a detailed response and even video which clarified I mistook a malfunction and was the solution to my issue. Great product so far and excellent customer service!

I had an issue with the delivery of my item, contacted Havie and they responded very quickly and checked on my package until it was resolved!

I reached out because I made a mistake with my address. They fixed it immediately before it shipped! I was so grateful! I am so excited to get my lamps :)

Had a issue with my order and was treated so kind and efficient.
Isabelle was wonderful to deal with.
She was eager to resolve the issue and made sure, me the customer was satisfied and taken care of.
I would rate her a 5 star!
Also, I was very pleased with the product. Thank you, Isabelle and Havie!

Isabelle Was a pleasure to work with. She was fast, kind, and accommodating. Actually made my morning

I encountered a shipping issue and contacted customer service. Isabelle was incredibly responsive and kind, quickly placing a new order for me. I’m really happy with the resolution.

It took a month and a half for it to arrive when the shipping details said it would be 6-8 days. Customer service was very little help. When I finally got it, it seems cheaply made and doesn't function the way I thought. Not worth the money or the hassle.

I got some very good help from Isabelle from the customer service! Now I can use the lamp without issues. Thank you so much!

Love love love everything about these lamps , they add a touch of luxury & so effective in any space .

When my Havie started beeping randomly, I was honestly worried I’d have to lock it in a box and put it away forever. Assured from reading other reviews, I reached out, with such a prompt response and helpful tips. Even more obsessed with my Havie now.