Emerald Reviews 49

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and the detailed, insightful information provided, which helps them understand and improve their health. Many highlight the user-friendly platform and the seamless process from sign-up to receiving results. The ability to integrate wearable data and discuss results with knowledgeable and professional GPs is frequently mentioned as a significant benefit, offering personalized guidance and a sense of control over their health. People are particularly impressed with the excellent customer service, describing the staff as friendly, approachable, and helpful. The quick turnaround for test results and the thoughtful, unhurried GP consultations are also highly valued, making the overall experience feel personal and supportive.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently describing it as smooth, seamless, and... See more

Service

People report positive experiences with service. Customers consistently praise the smooth, well-organized,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being... See more

Fitness

Users describe positive interactions with fitness. Many reviewers appreciate the personalized guidance and... See more

Customer service

Customers express great satisfaction with the customer service, highlighting the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

My father has been using emerald over the last few months which has been truly wonderful! The team are really friendly and approachable and the care received has been stress free. Great communication... See more

Rated 5 out of 5 stars

I've been using this service since soon after they launched. It was great to see how much detailed information they could extract from the blood samples, which surprised me as a regular blood donor. I... See more

Rated 5 out of 5 stars

I started using Emerald several months ago and have already done 3 tests with them. The insights they provide are second to none in terms of accuracy and thoroughness. Being able to chat with GPs dire... See more

Rated 5 out of 5 stars

I have tried a lot of the private market testing and there are a lot of good providers. Emerald is a cut above the rest. The report you get is completely bespoke with actionable advise and unlimited... See more


Company details

Written by the company

Emerald empowers members to take control of their long-term health by integrating blood-based biomarker tests, lifestyle and wearable tech data into an action plan designed to reduce diseases and boost longevity. Our membership includes continuous private GP access for prevention, 2x comprehensive health screenings in a lab near you, all of your data in the same place, and practical action points to help you stay ahead of disease. Emerald is currently in Beta.


Contact info

4.8

Excellent

TrustScore 5 out of 5

49 reviews

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Rated 5 out of 5 stars

A great platform to monitor my health over time

Emerald is finally providing a cost effective option to track and manage my health on one consolidated platform. It was seemless to sign up and arrange everything! Afterwards I got a detailed analysis of my tests and some great suggestions to improve my results direct from a Doctor at the company. I love the tech and data led approach and haven't seen anything like this before (especially after years of trying to arrange check ups via the NHS!)

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Life changing platorm

I previously went for a health MOT once a year with whatever provider my insurer recommended, however, it was always difficult to track these over time as they give you a pdf. For the cost of one of these check-ups, Emerald provides two per year (one very comprehensive one and one smaller one) as well as access to the platform which tbh is the best bit. Not only does this track your Emerald check ups but you can also drop your previous PDFs in and it gets you all the data with a super intuitive user interface. Consequently it has brought to light my steady decline since 2011 (whereas previously I thought I was maintaining due to the gradual nature of said decline) and has actually given me some motivation to reverse this!

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Emerald gives me piece of mind

Being quite health conscious, I have always found it very challenging to get access to healthcare/doctors in the U.K. (London) until a symptom becomes a serious concern. I have to overthink over a long period of time and become upset as a consequence.

I am focused on preventative healthcare rather than reactive and Emerald solves this mission for me in a seamless manner. I went through a straight forward process to undergo the screening twice now, the Emerald website intuitively shows insightful trends and being able to ask the Emerald GPs any question concerning my health and provide a second option in some instances has been truly invaluable. Emerald gives me piece of mind unlike any other institution or person.

19 May 2025
Unprompted review
Rated 5 out of 5 stars

I’ve loved using Emerald

I’ve loved using Emerald - it’s the first time I get a holistic picture of my health covering medical history, nutrition habits, exercise, blood results with my goals and objectives. The website was very user friendly and the testing efficient and effective!

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Great experience and nice people

I started using Emerald several months ago and have already done 3 tests with them. The insights they provide are second to none in terms of accuracy and thoroughness. Being able to chat with GPs directly to discuss results is also a massive perk. I’ve uploaded my wearable device data seamlessly and it all gets combined with the insights, which is very helpful. Everyone I’ve interacted with was very nice and helpful.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Such a positive experience

Such a positive experience! I had never really done anything similar but, having been diagnosed with three autoimmune diseases, I wanted to try something that would give me a wholistic view of my health. The level of detail and insight Emerald gave me was impressive and all members of the team are super lovely and helpful. Having had a lot of medical help recently, I can really say that Emerald makes me feel at ease and taken care of.

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Very seamless experience

This has been a very seamless experience for me. I’m quite health conscious but I find that when I do want to do a check up it’s always so complicated and I don’t know where to go or what to do. When I found Emerald I decided to try it out and from the moment I signed up and booked in the test, to getting through the appointment itself to getting the results and speaking to their GP it’s just been so easy and stress free. Have done 3 check ups with them now and will do more

19 June 2025
Unprompted review
Rated 5 out of 5 stars

The most affordable high quality health checks out there

With certain health conditions running in my family, I’ve always had some concern about my own health. So I booked my Emerald test right after I got accepted from their waitlist.

I was a bit anxious about taking the test at first, but the experience turned out to be surprisingly smooth. The clinic was clean, and the nurse was kind and supportive. And I got my results already within 3 days, followed by a call with an Emerald GP who explained what my biomarker results meant and gave clear, practical advice on what to focus on.

I must say I found the test super insightful. Plus, thought it was really cool to see how my biological age compares to my actual age. I do feel much more at peace and in control of my health now, knowing exactly what to tweak in my routine. Now, looking forward to the follow-up test to see how things have changed. Perhaps a dedicated app would be also nice to have so I could connect my apple watch to it.

But overall, I really had a great experience – super convenient, comprehensive, and quick testing at such an affordable price. Couldn’t recommend it more.

12 June 2025

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