Wise Move Reviews 

925
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 565 reviews, reviewers overwhelmingly had a great experience with this company, noting how seamless the entire booking procedure is from start to finish. Consumers frequently praise the helpful and polite staff members, smooth communication channels, and the extreme care taken when handling fragile furniture or personal vehicles. Many clients are also very happy with the competitive pricing options and the remarkably efficient delivery times provided by the couriers. However, some people mentioned experiencing occasional scheduling delays, roadwork setbacks, or unexpected waiting times during the actual moving day. Despite these minor setbacks, users still find the overall service reliable and would gladly use the platform again for future transport needs.

What people talk about most

Service

People report positive experiences with service, highlighting fast quotes and excellent communication.... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting top-notch communication... See more

User experience

Clients share positive opinions on user experience, highlighting how smooth, efficient, and stress-free the... See more

Price

Consumers find price to be positive and consistently report very competitive and affordable rates compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They really saved us because we were looking for movers to pick up our boxes on such short notice over the weekend and they came through! They were really professional and kept us informed throughout... See more

Company replied

Rated 5 out of 5 stars

Great service. Ended up booked with home movers ltd, good price, great service, genuine people. The guy literally drove through a flood to deliver my wheels and the other deliveries he was doing lmao.... See more

Company replied

Rated 5 out of 5 stars

Can’t recommend this service and Daily Movers enough. I posted the job and within 30 mins everything was locked in. Using a backloading service cost 80% less than a standard transporting service. A no... See more

Company replied

Rated 5 out of 5 stars

I used this site "Wise Move" not realizing that it was actually like the builders crack site where different people message saying they can do the job for x amount. You choose the one that your happy... See more

Company replied


Company details

  1. Moving Company
  2. Courier and Delivery Service
  3. Delivery Service
  4. Piano Moving Service
  5. Shipping Company

Written by the company

WiseMove.co.nz — Book trusted movers and moving companies in New Zealand. Wise Move is New Zealand’s go-to for booking reliable and affordable moving services — whether you’re shifting a full house, moving out of your flat, or transporting a vehicle. From movers in Auckland and movers in Wellington to trusted moving companies across the country, you can book everything in one place. We make it easy to book home moves, flat relocations, furniture deliveries, car transport, motorcycle transport, and more — all at competitive prices. Whether it’s around the corner or across the country, you’ll find experienced movers ready to get the job done, hassle-free. Thousands of Kiwis trust Wise Move every month for fast, affordable service from the best local movers and transport companies. Whatever you’re moving — book now with Wise Move.


Contact info

4.9

Excellent

TrustScore 5 out of 5

925 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(925)

564 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would highly recommend Such a nice team…

Would highly recommend Such a nice team to work with and truly left with a feeling that there are honest good hard working people around providing great service Will definitely use again if we need stuff moved From start to finish excellent !!

18 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks heaps, Alastair! What a lovely review. We’re really pleased the team left such a good impression and made the whole move feel positive from start to finish.

Rated 5 out of 5 stars

10/10 excellent service

Great friendly guys, excellent price and 10/10 service, would definitely use again and recommend to others.

19 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Mik! Great to hear you had such a good experience and felt the value was there too. We really appreciate the recommendation.

Rated 5 out of 5 stars

What a top notch guy

What a top notch guy - kept us informed, delivery was exactly on time and he made the whole process extremely easy - Thanks Tee - you are a good guy!

19 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Leanne! Tee sounds like he did a top job. We’re really glad the whole process felt easy and well handled. Appreciate the lovely feedback.

Rated 5 out of 5 stars

Great service

Great service, picked up and delivered the same day, highly recommended.

18 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, DW! Glad everything came together quickly and smoothly. We really appreciate the recommendation.

Rated 5 out of 5 stars

XMOVERS

The quote for the movers was very competitive. The guys arrived exactly on time. They were very polite. They are extremely quick. Everything arrived at my end in perfect condition. Would recommend them to others.

15 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Deborah! Great to hear XMOVERS made the day run so well and that everything arrived safely. Appreciate the recommendation.

Rated 5 out of 5 stars

Good communication

Good communication, helpful and efficient. Thank you

6 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Isa! Glad everything went smoothly and you felt well looked after. We appreciate the kind feedback.

Rated 1 out of 5 stars

Beware of Fly@Sky Transport Limited!!

Beware of Fly@Sky Transport Limited.

I have never experienced such poor service and unprofessional communication.

After being offered a job and specifically asked to confirm the booking details, the pickup date and time were confirmed. Despite this, there was a complete no-show on the day, with no phone call, message, or notice whatsoever. We were simply left waiting.

On the morning of the scheduled pickup, I called to confirm arrangements and was told I would receive a callback within 30 minutes. No callback was ever received. After waiting at the pickup location for over an hour, I sent a message asking how far away the driver was, only to receive a text advising that the pickup could not be completed that day.

Following several phone calls, the job was rescheduled for the following morning, with a confirmed pickup time of 9:00 am. However, approximately three hours later, I received a cancellation notification.

The reason given was that the booking had been treated as a “flexible” job, which made little sense given that the company had requested and received confirmation of the specific pickup details beforehand.

The lack of communication, failure to honour confirmed arrangements, and last-minute cancellation caused unnecessary stress and inconvenience. Based on my experience, I would not recommend this company and would encourage others to carefully consider alternative transport providers.

17 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you for sharing this feedback. We’re really sorry for the stress and inconvenience caused here. A no-show and last-minute cancellation after pickup details were confirmed is not the experience we expect customers to have through Wise Move.

We’re glad to see you were able to rebook with another carrier shortly after, and we hope the new booking has been running smoothly. That said, your concerns about the original booking are still important, and we’ll be following this up directly with Fly@Sky Transport Limited. Clear communication and honouring confirmed arrangements are basic expectations, and this will be addressed with them.

We appreciate you taking the time to raise this, and we’re sorry again for the disruption caused.

Rated 5 out of 5 stars

Made organizing the move of my car very…

Made organizing the move of my car very easy.

11 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Gerry! We’re glad to hear Wise Move made organising your car move easy. We really appreciate your review.

Rated 5 out of 5 stars

Everything about the experience

Everything about the experience from start to finish! Please look into their service and compare pricing.
I was even compelled to tip the driver as I was so impressed.

16 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Darryl! We’re thrilled to hear everything went smoothly from start to finish, and that your driver made such a great impression. We really appreciate your review.

Rated 5 out of 5 stars

Junk removal

I used this site "Wise Move" not realizing that it was actually like the builders crack site where different people message saying they can do the job for x amount. You choose the one that your happy with and go from there.. I can say how impressed using this site was, and then picking PF Moving Company to collect the goods for disposal. The service from beginning to end was outstanding and I 💯 highly recommend these guys for anything in the future. Only made the booking the night before and was inundated with messages. Appreciate you all, but so thrilled with who I went with. Cheapest quote and communication was spot on not to mention punctuality! Cheers guys you were definitely worth more than 5 stars for sure.

16 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Rachel! We’re glad Wise Move made it easy to compare options and find the right mover for the job. Great to hear PF Moving Company provided outstanding service, clear communication, and punctual pickup.

Rated 5 out of 5 stars

Very nice couple to deal with

Very nice couple to deal with, honest hardworking couple that making a go of it, well done guys, arrived on time had the phonecall on time, everything worked out perfectly.

10 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Bart! We’re really pleased everything went perfectly and that the movers kept you well updated. We appreciate your kind words.

Rated 5 out of 5 stars

Excellent service!

Great communication, prompt and careful delivery. Excellent, highly recommend!

10 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, EH! We’re happy to hear that our team's communication was great and that your delivery was handled promptly and carefully. We really appreciate your recommendation.

Rated 5 out of 5 stars

Lewis has been fantastic to deal with

Lewis has been fantastic to deal with, clear and timely communications, from quote to vehicle delivery was just 48 hours - and that was the length of the South Island. Lewis delivered as promised and ahead of expected time. You will not be disappointed to engage Lewis with your delivery, I highly recommend him to anyone needing a vehicle moved in NZ. Paul

10 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you for your wonderful review, Paul.

We're delighted to hear Lewis provided clear communication and delivered your vehicle so quickly, especially over such a long distance. We'll be sure to pass your kind words on to him.

Thank you for choosing Wise Move, and we appreciate your recommendation.

Rated 5 out of 5 stars

I was happy with the quick turn around

I was happy with the quick turn around, from when I registered the job to the car been delivered

6 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you for your review, Andy.

We're glad to hear you were happy with the quick turnaround from posting your request to having your vehicle delivered. That's exactly the kind of experience we aim to provide.

Thank you for choosing Wise Move, and we hope we can assist again in the future

Rated 5 out of 5 stars

The Wisemove System Works

I was dubious of the system of receiving quotes from independent suppliers through Wisemove but it worked really well and I was very happy with the result. I would use them again.

8 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you for your review.

We completely understand being a little uncertain at first, so it's great to hear the process worked well and delivered a positive result for you. One of the benefits of Wise Move is being able to compare quotes from independent transport providers in one place and choose the option that suits you best.

We're delighted you were happy with the outcome and look forward to helping again in the future.

Rated 5 out of 5 stars

Wise Move Rocks!

Recently I interacted with Wise Move for the first time. I found every one of their emails to me to be prompt, full, helpful and pleasant. Their website was easy to navigate as well. This all made finding then booking the best trucking company to tow my treasured vintage car easy. So, I will certainly approach Wise Move again next time I need a tow. For Wise Move rocks!

7 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Brett! We’re really glad your first Wise Move experience was smooth and that you found the website and communication helpful. It’s great to hear your treasured vintage car transport was easy to arrange. We’d be happy to help again next time.

Rated 5 out of 5 stars

Moving made easy!

Brandon and the team were on point. Effective communicators, punctual, professional, kind and caring with my many items! Would highly recommend Truck Brothers Movers!

8 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Arti! We’re so pleased Brandon and the rest of the team made your move easy and took such good care of your items. We really appreciate your recommendation.

Rated 5 out of 5 stars

I have used it twice and it is an…

I have used it twice and it is an excellent platform! Highly Recommended

8 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much for using Wise Move again! We’re glad the platform has worked well for you both times and really appreciate the recommendation.

Rated 5 out of 5 stars

This made everything so much easier…

This made everything so much easier than calling up a bunch of different companies. Definitely recommend

3 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Christine! We’re glad Wise Move made it easier to compare options without calling around. We really appreciate your recommendation.

Rated 5 out of 5 stars

The Service by ash was top notch

The Service by ash was top notch. From start of pickup to delivery the Comms and service was amazing, he went above and beyond to ensure the goods were protected and in order . I highly recommend

7 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much! We’re pleased Ash provided great communication and took such good care of your goods from pickup to delivery. We really appreciate the recommendation.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look