I've used WiseHosting twice within the past few years. Not only does the server run amazing, even with mods and around 10 people on the server, their tech support is fantastic! They got back to me wit... See more
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Managed to get back my server after few months of stopping with the help of the great customer service responding within a minute.
the prices are fair, the ping is low, no hiccups or anything, the layout for server customization is great and encourages tinkering making everything seamless. been a customer for more than a year definitely recommend!
Best support I've seen in my life. The stuff was super excited to help even with the slightest problems and they even fixed some I didn't even know existed. I highly recommend the shot.
this is the third time I've opened a ticket and every time i got a fast and extremely helpful answer this time was no exception. thank you Junior Support Agent Rainer T.
I got this not long ago and the support is incredible. I have opened a few tickets on different days and times and they always got back to me in under 10 minutes(more like under 5 but still). Also the dashboard is amazing. Really easy to traverse and use. 10/10
WiseHosting has unparalleled support.
Ive hosted multiple smps on different hosts, and WiseHosting has blown my expectations out of the water. Their support is incredibly responsive and even more effective.
Literally could not recommend them more!
Great service. I know i know april fools. but for real, they knew what they were doing. Addressed the problem AND checked in while i was doing my own testing. stayed until the end and made sure everything was clearly explained and answered. 10/10
Believe me I've had lots of Minecraft server hosts over the years. When I say this provider has the best support I mean it. They will help you down to any level. When I submit a ticket I get a ding 5 to 10 minutes later and the support is that good. Also a huge thing here is this has to be the best panel I have ever used. Great navigation and I have always had to use a FTP client for YEARS. I still do but I find myself using the browser based FTP more and more because it works that well. I hope this host keeps up the exact level of service. It may be more pricy than others but WiseHosting has made server ownership a breeze for me.
i spoke with Rainer T from the support team, they replied quickly, respectfully, and fixed every problem i had way faster than any other service. im not great with computers, but Rainer T worked around that to provide excellent support. all around a great service :)
So helpful I have been using their services for a year now
I received fantastic help today! I opened a support ticket and received a response within just a few minutes. Not only was the communication fast, but the problem was already solved right then and there. I’m incredibly grateful that I can get back to work so quickly. High quality, great prices, and definitely recommended for everyone. If you want fast and reliable service, this is the place to be!"
Rainer T. Junior Support Agent, you all need to give that guy a raise. He is the absolute goat of all time, love you Rainer, thank you for helping us with our problems.
Fast response.
The staff was super fast responding to my ticket, amazing, and gave nice advice!
Thank you, Benjamin K.
Quick and efficient responses and actions from the WiseHosting support team. Benjamin was able to answer my questions, and update my server within 10 minutes in the middle of the night! (my time)
Amazing server host and excellent customer support service! Would recommend for anyone wanting to use an easy system and good service.
The Support
In my experience hosting multiple smps for my school, friends, and other communities wisehostings human support has been outstanding. Any problem I've ever had has been researched and solved by the support staff. Not only has their staff reached out to help me, but one of the owners of the shulkercraft youtube channel reached out to me which only goes to show the dedication and care but into this hosting service.
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