We recently returned from a month long trip in Europe and WAS was excellent. We required both medical and flights assistance during our trip and WAS made it so easy. The team checked in with us regula... See more
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Review summary
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One of only a handful of Travel Insurance companies that cater for what the people really want. We head overseas a few times a year so know of what we are looking for in our packages. Would be good to... See more
This was my first time using WAS Insurance, as I previously used a different insurer. I am beyond ecstatic with the service I received from WAS. On the last week of my trip, I lost a really sentimenta... See more
We are yet to travel, however I had needed dates for our upcoming travel adjusted. I had emailed at 830pm and had updated itineraries same night by 930pm. Customer Service was really amazing.
Company details
Written by the company
Travel Insurance for those looking for something different. Breaking the limits of traditional travel insurance in Australia. Most Australians don't know if they've got cheap or great Insurance, this means they're often out of touch with real customers and their needs. At WASI we try to be different.
Contact info
Adelaide Street Brisbane, 4000, Brisbane, Australia
- hello@wiseandsilent.com
- wiseandsilent.com
4.6
Excellent
228 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 48 hours
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Domestic Insurance- found cheaper
Compared to any other insurance available in the market, I found it was much cheaper. However, didn't claim and I’m not sure how claim works.
10 October 2024
Value for money
This insurance was value for money and gave peace of mind. It was very easy to navigate the Web site to choose the cover and then tailor it.
1 October 2024
Easy to purchase online policy sent…
Easy to purchase online policy sent immediately to my email.Very competitive pricing, grandchildren covered under my policy and pre-existing medical conditions covered with no hassle.
Did not have to make a claim, after reviewing some other comments customers had no problems and claims settled promptly.
13 September 2024
Unprompted review
Best travel insurance around!
Best travel insurance around! The customer services is excellent and the staff actually care. Congratulations for creating a fantastic company!!
12 August 2024
Unprompted review
Easy to access and an affordable price…
Easy to access and an affordable price for us
4 September 2024
Quick response good prices
4 September 2024
Quick & easy to sign up.
16 August 2024
Darwin Harbour Cruise cancelled
Unfortunately we had to cancel a Cruise on Darwin Harbour, for my Husbands 86th birthday, due to a local Dr. confirming we had Covid. No trouble at all to get refund from WAS. Very happy to do business with them.
20 August 2024
Unprompted review
THAPPY customer.he simple and easy to…
The website is simple and easy to navigate. The price for insurance for 3 adults in one family is reasonable.
19 August 2024
Very competitive price
Very competitive price. Great, quick response and paperwork. Appreciate welcome home message and reviews.
Looking forward to using WAS travel insurance in another upcoming trip.
Fortunately didn’t need to make any claims but witnessed many on our trip who would have needed to.
25 August 2024
Unprompted review
Great ambience
Great ambience, delicious food and great service, clean and well appointed bathroom loved it, thankyou
24 August 2024
Great travel insurance
Helpful call centre insurance rates for 2 80 yo were best by far. I recommended our younger friends snd they bought insurance and were very happy
15 August 2024
Staff's belief in company and their products.
When I first started to look at travel insurance it was obvious that there was a plethora of products all promising a variety of benefits and cost. WAS had a comparison table of its own products with well defined outcomes. What concerns I had were able to be answered by a real person and one who was able to direct my attention to what I was looking for. Having staff who are not only loyal but committed to the value of the product made my choice of companies very easy.
12 August 2024
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