I ordered 2 single duvet covers and both arrived without pillow cases covers. Very disappointing! The portal must then give an option for customers to pay separately if it does not come as a set.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy to use website, prompt service and delivery. Fantastic to speak to someone following my order. It makes a change and is very thorough and professional to have a human contact when dealing with in... See more
Great service! Reliable, cost effective and good quality I am very impressed! Delivery as stated. Now my new supplier and will highly recommend to colleagues.
Affordable, fast delivery. Wouldn't go anywhere else for gloves
Company details
Written by the company
Wippet is the go to healthcare marketplace. Designed to make life a bit easier for the thousands of people working in care in the UK. Wippet makes it faster and simpler to find what you need, order, repeat order, and buy all your care home needs. We’re like an online shopping centre where you can find everything from wipes to wheelchairs, from furniture to food.
Contact info
United Kingdom
- support@wippet.com
- wippet.com
3.9
Great
77 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery on my item
Quick delivery on my item. Friendly staff with quick response to questions I had. Very pleased with the chair I bought and the fast & friendly response of the company. Would recommend.
8 September 2022
Reply from Wippet.com
Hi Ann,
Thank you so much for your review. We are glad you are happy with your order and that our service was satisfactory.
If there is anything else we can help you with, please do not hesitate to reach out to us.
Whippet excellence
Great service! Reliable, cost effective and good quality I am very impressed! Delivery as stated. Now my new supplier and will highly recommend to colleagues.
15 September 2022
Pretty cheap quality
5 September 2022
Reply from Wippet.com
Hi Jack,
We're sorry to hear that you are not satisfied with the quality of your order. We will ensure we pass this feedback onto the supplier.
Should you need anything else, please feel free to call us at +441135267049.
Didn't deliver the product
Didn't deliver the product, when challenged said they had tried three times which they clearly hadn't. To be fair, refunded promptly but a bit of a waste of time.
19 August 2022
Reply from Wippet.com
Hi Philip,
We're sorry to hear you didn't receive the product you ordered. Unfortunately, our suppliers may come across logistics issues from time to time.
I can see you have been refunded for the product. We hope you give us another chance for any products you may need that we offer on the website!
Ordered and paid on website to find…
Ordered and paid on website to find they didn’t have most of it
Complete waste of time
18 August 2022
Reply from Wippet.com
Hi Mike,
We're sorry to hear this.
We update the range every day, however as a marketplace, we do not hold stock ourselves and occasionally our suppliers run out before they update their listing.
We hope you give us another chance! Anything else you need help on, let us know!
Plenty of notifications about my…
Plenty of notifications about my delivery. I knew exactly when my trousers were coming. Quality is good and I am very happy.
6 August 2022
Sundries
Unfortunately none of the items were in stock. Great communication and received refund.
27 July 2022
Reply from Wippet.com
Thanks for the review and your order, sorry this was out of stock. We are updating the whole range with our suppliers, so if on the website, it will be in stock!
Turned out my light wasn’t in stock
Turned out my light wasn’t in stock. Only found out when another company rang to tell me ! !
24 July 2022
Reply from Wippet.com
Thanks for your review, we are are sorry this item was out of stock from the supplier.
We update the range everyday, however as a marketplace we do not hold stock ourselves and occasionally our suppliers run out before they update their listing.
The other company that contacted you would be the suppliers who have listing the products with us and so their responsibility to let you know if not available.
We hope that doesn't spoil trying us again!
NOT INFORMED
Order went through fine and had acknowledgments and dispatch details. Then I receive a couple of emails that made no sense at all, still showing despatch details but said my order was now closed . I Had to send an email to customer service requesting an explanation, who confirmed order had been cancelled as out of stock. Terrible service.
UPDATE : Thanks for your reply but I feel you missed the point. I can accept if the item is out of stock but it was that I was never sent an email to explain it was out of stock and had to make the contact myself as it was unclear what was happening with my order.
19 July 2022
Reply from Wippet.com
Thanks for your review, we are are sorry this item was out of stock from the supplier. We update the range everyday, however as a marketplace we do not hold stock ourselves and occasionally our suppliers run out before they update their listing. We hope that doesn't spoil trying us again!
I ordered and paid for two cans of…
I ordered and paid for two cans of Q-Connect spray glue and waited for ages for delivery nothing arrived.
I complained about the long delivery time to be told that this product was not available but you still took my money. A refund was made. Buy why sell me a product that you do not have and cause me the trouble of waiting for a delivery which would never came and then having to wait for my refund? Not a good way to conduct business.
13 July 2022
Reply from Wippet.com
Thanks for your review, we are are sorry this item was out of stock from the supplier. We update the range everyday, however as a marketplace we do not hold stock ourselves and occasionally our suppliers run out before they update their listing. We hope that doesn't spoil trying us again!
Reply from Wippet.com
Thank you for your review, we really appreciate it!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.