Winston Reviews 14

TrustScore 4 out of 5

3.8

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Company details

Written by the company

Winston is a luxury hotel booking service that offers members exclusive access to the lowest rates on high-end hotels worldwide. Members benefit from personalized concierge service, including room upgrades, complimentary meals, spa credits, and more. Winston provides a superior travel experience by leveraging insider access to exclusive hotel networks.


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3.8

Great

TrustScore 4 out of 5

14 reviews

5-star
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3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Seems to have closed down

Seems to have closed down - was decent for a year, but since emailing and whatsapp'ing them a number of times over the last few weeks they no longer respond at all

9 November 2025
Unprompted review
Rated 5 out of 5 stars

Got Upgraded

Got upgraded to a suite on my Istanbul trip. Best travel agency experience I've had.

22 July 2024
Rated 5 out of 5 stars

Used their booking portal

Booked Fairmont Gold in Singapore through the private booking portal. I’m new so I called the hotel to check and they confirmed all was booked and I’m on the priority queue for a room upgrade on arrival, just as promised.

24 September 2024
Rated 5 out of 5 stars

Really happy I tried it!

Super happy that I tried it after seeing them on Instagram. The team has helped me save on 3 bookings now for a 2-week trip to States and the Caribbean later this year. I needed a specific type of room at one of the hotels so Michael called the hotel to organise it for me, along with a discounted price. They've even made a free booking for my mum, who has since joined as a member as well! Would definitely recommend Winston for anyone looking to save on hotel stays.

13 August 2024
Rated 5 out of 5 stars

From doubtful to thankful I still use facebook

I found Winston's service on a facebook ad and while I normally don't even click on ads, I did have a holiday coming up and they enticed me with the free price check. I sent them a refundable booking I made with Booking.com not expecting much. Next day, they sent me a quote for the same hotel, same dates, same two rooms, but for about £820 less. I rebooked with Winston and called the hotel to confirm all went through, which it did. Safe to say, today I'm glad I still scroll facebook!

3 August 2024
Rated 5 out of 5 stars

I know I’m getting the best hotel rates!

I have often been confused with different hotel websites offering different rates, you can’t even get the best rate from the hotel's own website half the time! With Winston I appreciate that they always get me the lowest price so I know I haven’t overpaid or missed a deal somewhere else.

Date of experience:
25/07/24

25 July 2024
Rated 5 out of 5 stars

So far, So good

Saved nearly $2k on a on a stay $10k at a hotel I was already going to book regardless of the price. Sing me up if that's what I can expect going forward.

7 September 2024
Rated 5 out of 5 stars

Anniversary trip booked!

My partner and I booked a 2 week holiday throughout the west coast, staying in 3 different hotels all recommended by Winston. Happy with the rate we received on all three and the service certainly saved me some time. Within a couple of back and forth emails they understood what I was looking for and made the booking process easy. Looking forward to our trip now.

5 September 2024
Rated 5 out of 5 stars

Booked the mandarin in Barcelona

Got a great rate at my preferred hotel for an annual conference, with some bonus perks promised on arrival. Thanks Michael and team. I've got more trips coming up and will contact you soon!

3 September 2024
Rated 5 out of 5 stars

It paid of quickly

The membership paid off quickly. I usually like booking hotels myself so going through a third party seemed a bit odd but you can't argue with the savings they are able to get.

3 September 2024
Rated 5 out of 5 stars

Lisbon with Better prices and an Exceptional Booking experience

My recent stay in Lisbon was made effortless thanks to Winston's outstanding concierge service. From start they managed everything seamlessly. I was presented with three carefully selected hotel options all of which fit my preference perfectly. After choosing my favorite the booking process was simple and hassle free.

27 August 2024
Rated 5 out of 5 stars

2 kids one less headache

We're a family of 4 and trying to find hotels that will accommodate our needs is one of my least favorite things. They've taken that off my plate and it's already worth all the money in the world lol.

26 August 2024
Rated 5 out of 5 stars

Brilliant concierge service!

I booked a hotel stay through Winston and apart from getting a better rate, the main thing I loved was the convenience of their concierge customer support…I simply send a message telling them where and when I want to go and they do the rest to arrange the perfect hotel, which saves me hours searching for myself.
Highly recommend!

15 July 2024

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