Awesome customer service and great games. I wish the withdrawals were faster but overall it’s one of the more legit sites and I have had some good wins! Nothing massive yet but some solid wins!!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Guys they’re creating fake reviews to overcome the real ones do not fall for the positive ones! I just got scammed 8k from win shark i deposited and i did not land one single win, this casino is runni... See more
Company replied
I can’t recommend this casino to anyone. I won 1.5k in total. I tried to cashout, but ofcourse the account needed verification. I uploaded the documents 48h ago. Those still have not been verified. Af... See more
Company replied
I've been playing at Winshark Casino for quite a while now, and after trying several other casinos, I can honestly say that I'm very satisfied here. For me, it's the best casino I've used... See more
Company replied
Company details
Written by the company
Winshark Casino promises an exhilarating online gaming experience with a vast selection of games, generous bonuses, and a user-friendly mobile platform. Here's a dive into what Winshark offers: Extensive Game Library: Dive into a sea of possibilities with classic slots, immersive table games, and more! Every spin or bet unlocks the chance for big wins. Irresistible Bonuses & Promotions: Sink your teeth into juicy welcome offers, loyalty rewards, and exclusive bonuses to boost your bankroll and keep the excitement going. Thrilling Tournaments: Compete against other players in exciting tournaments and fight for jaw-dropping prizes. Rise to the top and claim your place as the apex casino predator! Seamless Mobile Experience: Glide through Winshark's user-friendly mobile platform, designed for effortless navigation and access to all your favorite games. Their intuitive interface ensures a smooth and hassle-free experience. Safety & Security: Winshark is fully licensed and regulated, ensuring the highest standards, consistent payout ratios, and advanced security measures for your peace of mind. 24/7 Support: A dedicated support team is on hand 24/7 to answer your questions and resolve any issues you might encounter.
Contact info
Dr. Henri Fergusonweg 1, 0000 CW, Willemstad, Curaçao
- support@winshark.com
- winshark.com
Breach of guidelines
Reply from WinShark
Hi, Sarah!
Thank you very much for taking the time to share your review and for choosing Winshark Casino. We sincerely value your feedback, as it helps us continue improving and delivering the best possible experience for our players. It truly means a great deal to us that you’ve decided to spend your time with our platform, and we are incredibly grateful for your trust and support.
Our team is dedicated to creating a fun, safe, and enjoyable environment for all our players, and your confidence in us motivates us to keep raising the bar. Please remember that we are always here for you - whether you have a question, need assistance, or simply want to learn more about what we offer. Don’t hesitate to reach out to our support team at any time, as we are more than happy to help.
Once again, thank you for being a valued part of our community. We wish you the very best of luck in all your games and hope your time with us is filled with excitement, entertainment, and plenty of big wins!
Honestly
Honestly, i just have to tell. So i stumbled across it looking for a something new. and i can't stop talk about it. Game selection is absolutely massive and the site feels smooth as well as good designed compared to anythin else i have tried. So if you're play on online casino, you even might try it
17 March 2026
Unprompted review
Reply from WinShark
Hi, Nhat Luong!
Thank you so much for your kind words and for choosing Winshark Casino - we truly appreciate your support!
We’re thrilled to hear that you’re enjoying our game selection and the overall experience on the platform. It means a lot to our team to know that our efforts to provide a smooth and well-designed environment are noticed.
Thank you for being with us - we’re grateful to have you as part of the Winshark community and wish you lots of fun and great wins ahead!
I tried it yesterday,gameplays are…
I tried it yesterday,gameplays are smooth,everything is okay for that.
But LIVE CHAT DOES NOT WORK
I tried to verify only errors ,no respond from the support,i tried to claim-back a small amount of my money,almost 12 h no respond from the team which is super disappointing.
They can took money easily but when it’s time to withdraw you have to wait so long.
I have never waited in any casino so long for verification or answers!
16 March 2026
Unprompted review
Reply from WinShark
Hi, Erry Erol!
Thank you for taking the time to share your experience with Winshark Casino - we truly appreciate it. We’re glad to hear that you enjoyed the smooth gameplay, but we’re very sorry to learn about the issues you faced with live chat, verification, and response times.
Please note that delays in support or verification are never our intention. Occasionally, response times may be longer due to high demand or additional security checks, especially when it comes to withdrawals - this is done to ensure the safety of all player accounts.
That said, your experience is important to us, and we’d really like to look into this for you and resolve it as soon as possible. Please contact us via email, so we can check all of the details of your case.
Thank you for your patience and for being with us - we truly value your trust and are committed to improving your experience.
Reply from WinShark
Hi, Mario!
Thank you for your review and for choosing Winshark Casino. We truly appreciate your support and are grateful to have you with us.
Your trust means a lot to our team, and we’re always here to make your experience as enjoyable as possible. If you ever have any questions or need assistance, don’t hesitate to reach out.
Wishing you great luck and lots of wins!
One of my favourite spots to spin…
One of my favourite spots to spin online slots with real chances to win, and i trust this site with it's own legit. They've got the best games and loads of promos, so drop by and see what's going on. Good
11 March 2026
Unprompted review
Reply from WinShark
Good evening, Oliver.
Thank you for your honest feedback.
That’s a strong endorsement — we appreciate it.
Glad to hear Winshark has become one of your go-to spots for spinning slots. Trust means a lot in this space, so it’s great to know we’ve earned that from you.
We’ll keep the games fresh and the promos coming - plenty more to explore ahead.
Thanks for the support, and good luck on your next spins!
They dont pay out straight away, could be waiting weeks.
They wont pay out straight away. Sure they give you free spins as bonuses, but how do you win zero after 100 free spins? That's weighted in favour of thievery. This site isn't gambling it's just a donation site without a nominated beneficiary.
10 March 2026
Unprompted review
Reply from WinShark
Hello,
Thank you for sharing your feedback.
We understand how frustrating it can feel when the results of free spins or gameplay don’t meet expectations. However, all games available on Winshark are provided by licensed game providers and operate using certified Random Number Generators (RNG). This means that outcomes are completely random and cannot be influenced or adjusted by the casino.
Free spins work under the same principles as regular gameplay — wins are possible, but they are never guaranteed, as results are determined purely by chance.
Regarding withdrawals, payment requests can sometimes require standard verification or processing time to ensure that transactions are completed securely and in line with regulatory requirements.
If you have any concerns about a specific transaction or gameplay session, we encourage you to contact our support team so we can review the situation and assist you directly.
There is a reason the reviews are so…
There is a reason the reviews are so poorly for this greedy site. Move on to the next one don't play here. Spent over 1k and never got one single bonus round from these criminals. Didn't get anything 24 different games tried. Nothing but a scam
13 February 2026
Unprompted review
Reply from WinShark
Hello Craig,
We’re genuinely sorry to hear about your frustration. We understand how disappointing it can feel when the experience doesn’t meet expectations, especially after significant play.
However, we want to clarify that all games on our platform are provided by licensed and regulated game providers. Outcomes are determined by certified Random Number Generators (RNG), which ensure that results are completely random and not influenced by the casino. Unfortunately, this also means that bonus rounds and wins can never be guaranteed, regardless of the amount spent.
We take accusations of unfair practices seriously and remain committed to operating in a transparent and regulated environment.
Registered at this casino
Registered at this casino, did 2 deposits and made some winnings over 150€ then when I tried to withdraw they blocked my account and confiscated my winnings with no valid reason!!! A BIG NO! They are daylight SCAMMERS!!! Terrible and do not recommend at all!! BEWARE…
4 February 2026
Unprompted review
Reply from WinShark
Hello, Erald Avdolli.
Thank you for sharing your feedback. We’re sorry to hear that you feel disappointed with your experience.
Please note that account restrictions and balance adjustments can only occur when certain terms and conditions are triggered. These measures are never applied without reason and are part of our responsibility to ensure a fair and secure environment for all players.
If your account was temporarily blocked, this would have been done to allow a necessary review. Any actions taken on an account are always based on our Terms & Conditions, which are available on our website.
We strongly encourage you to contact our support team directly via email so we can review your case in detail and provide you with clear clarification regarding the situation.
Verification was no problem ……
Verification was no problem … withdrawals take long . I’m used to playing the bigger named casinos where they pay out right away . If the company decides to answer , I get it’s in your policy , it’s just not for me . Also, it’s dead spin after dead spin. They gave me a bit my first few days ( nothing even close to what I deposited ) but after putting in thousands , I realized I’m going to self exclude because there is no chance of any big winnings here. Casinos are supposed to be fun … and there’s always a little bit of give and take … I get it . But I lose o treat when you’re dumping and dumping and after putting in thousands with no bonuses …I leave. If you’re looking for big wins … not happening …. If you’re looking for your small little win to appear on your account within 24 hours … it’s not happening. Just waiting on my small withdrawal and I’m personally shutting it down . Stick to the big names casinos and not the small ones from wins, bonuses and timely withdrawals…. You’re not gonna get it with that little guys like this casino .
Reply to company …. Is it also I. Your policy to ask for my credit card number and banking information when my small
Winning didn’t even come from that deposit ? I made a few CC deposits and then the rest were all e transfers . I know 100% that this latest small win came from my e transfer and I doubled checked . Yet you still want my credit card and a void cheque. You’re thieves . Stop the nonsense
3 February 2026
Unprompted review
Reply from WinShark
Hello AG,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not fully meet your expectations.
We would like to clarify that all withdrawals are processed according to our policies, which are in place to ensure security and compliance with regulations. Every request is carefully reviewed to protect both the player and the casino.
Regarding gameplay, results can vary from slot to slot and from player to player. Different games offer different win patterns and volatility, so outcomes are not the same for everyone. We encourage players who wish to try again to explore a variety of slots or try our live casino games for a different experience.
Bonuses and promotions are provided according to our current offers and Bonus Terms, and we always aim to maintain a fair and enjoyable gaming environment.
We appreciate your feedback and regret that our services did not align with your expectations. Should you have any questions, we encourage you to contact our support team directly, and we will ensure that your requests are handled promptly and transparently.
TOTAL SCAM SITE
Yeah like many others are saying here.. This is the worst casino you can choose. Stalling withdrawals as much as possible. Their KYC is so slow to process your docs and constantly asking for more. They even use your camera to take a photo of your face. Never had that in any other casino. Live chat is like talking to AI and all they tell you is "please be patient and wait".
It seems they really don't want their customers returning. Stay away!
28 January 2026
Unprompted review
Reply from WinShark
Dear Heimolainen,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has been frustrating — this is not the impression we want to leave.
Verification and withdrawal checks are required to ensure account security and compliance. In some cases, this may involve additional steps such as identity confirmation, including selfie or camera-based verification, which is a standard security measure used by many platforms today. These checks are not intended to delay or prevent withdrawals, but to ensure that payouts are processed safely and correctly.
We understand that repeated document requests and waiting times can be discouraging. As account-specific details cannot be reviewed publicly, we kindly ask you to contact our support team directly so your case can be checked in detail and the current status clarified.
Thank you for bringing your concerns to our attention. Your feedback will be reviewed internally.
Respectfully,
Winshark Casino Representative
Reply from WinShark
Dear Hermins,
Thank you for sharing your feedback. We’re sorry to hear that you feel this way.
We take such concerns seriously. Withdrawals can require verification and security checks, which may affect processing times, but winnings are not withheld intentionally. As we can’t review account-specific details publicly, we kindly ask you to contact our support team directly via live chat or email so we can look into your case and assist you properly.
Thank you for bringing this to our attention.
Respectfully,
Winshark Casino Representative
No withdrawals!
Its bad. Classic shady company. U can deposit what you want, but as soon as you want to withdraw problems come. Verification takes 3 days (lol). They are just waiting for you to lose it all so they dont pay out any winnings. Legit online casinos, pay out instant (bet365, roobet, stake, rollbit). Here you will have to beg them for your money. Dont play here, be safe.
13 January 2026
Unprompted review
Reply from WinShark
Dear Alex,
Thank you for sharing your feedback. We’re sorry to hear that your experience with the withdrawal process has been disappointing.
Please note that verification and withdrawal checks are standard procedures required to ensure account security and correct processing. While some platforms may offer instant payouts, processing times can vary depending on internal reviews and the payment method used. These checks are not intended to delay or prevent withdrawals, but to ensure that transactions are handled properly and securely.
As we’re unable to review account-specific details publicly, we kindly ask you to contact our support team directly via live chat or email so your case can be checked in detail and the current status of your withdrawal can be clarified.
Thank you for taking the time to raise your concerns. Your feedback will be reviewed internally.
Respectfully,
Winshark Casino Representative
This casino and all it's partner sites…
This casino and all it's partner sites are all unlicensed despite them claiming otherwise. They don't offer any type of refund policy and will rob you blind. Not to be trusted in any way whatsoever, the lies and deceipt is right there if you know where to look. Support are rude and because they are offshore they illegally target Australian players knowing if anything occurs the player really has no way to recover funds as they are unregulated. I checked on pagcor site who these casinos claim to be licenced by but pagcor informed me that no such licences exist for any of these casinos. Stay away from these scammers.
6 January 2026
Unprompted review
Reply from WinShark
Dear Spaz,
Thank you for sharing your concerns. We’re sorry to hear about your perception of our platform.
We take allegations regarding licensing, player targeting, and conduct very seriously. Winshark operates in accordance with the applicable regulatory framework under which it is licensed, and we do not intentionally provide misleading information about our status. Claims regarding licensing authorities or player eligibility are matters we review carefully and internally whenever they are raised.
Regarding refunds, please note that transactions and gameplay are governed by our Terms and Conditions, which outline how deposits, withdrawals, and disputes are handled. These policies are in place to ensure consistent and fair treatment for all players.
As we cannot address or verify account-specific or regulatory discussions publicly, we kindly ask you to contact our support team directly so your concerns can be reviewed in detail and forwarded to the appropriate department if needed.
We appreciate you bringing this feedback to our attention and will review it internally.
Respectfully,
Winshark Casino Representative
Verification Process Runaround
At first playing here went well. Some decent wins and a painless verification and withdrawal. When I won more money, all of a sudden, my verification was null and I was asked to sent proof of payment, again. I made the mistake of playing more and all of a sudden it was nothing but losses. I kept my withdrawal in there to at least recover some of the money lost. Now I am being given the run around, asked for a void cheque and I uploaded it. 3 days later, I asked for an update and got an email requesting I upload a void cheque AGAIN. It's a clear delay tactic and shows that no one is reading my emails or reviewing the documents. I had high hopes for this casino, but the shady business has begun. Will update if I get my second withdrawal.
26 December 2025
Unprompted review
Reply from WinShark
Dear Player,
Thank you for taking the time to share your experience. We’re sorry to hear that the recent verification steps have been frustrating — this is not the impression we want to leave.
In some cases, additional checks or document resubmissions may be required if the information provided does not fully meet the payment provider’s or verification team’s criteria. We understand how repetitive this can feel, especially after an initial withdrawal was completed successfully.
Please note that these requests are not intended as delay tactics, but are part of ensuring that all withdrawal details match exactly and that payouts are processed securely. However, we do understand your concern and appreciate you flagging this.
To resolve this as efficiently as possible, we kindly ask you to contact our 24/7 live chat support directly. They can review your case, check the status of your documents, and confirm whether anything specific is still required.
Thank you for bringing this to our attention. We hope to clarify the situation for you soon.
Respectfully,
Winshark Casino Representative
Warnings to others:
Warnings to others:
• Interac withdrawals are very slow.
• $750 daily withdrawal limit.
• $2,500 weekly withdrawal limit.
• No ability to raise withdrawal limits unless you grind VIP levels.
• These limits were not clearly disclosed upfront before playing.
I was fortunate not to accept any welcome bonuses, as that would have delayed withdrawals even further due to wagering requirements.
After winning approximately $1,700, I attempted to withdraw and only then learned about the hard daily and weekly caps. Customer support confirmed these limits are fully automated and cannot be increased manually, even for higher-stakes players.
As a result, I now have to return each day to withdraw small amounts and wait additional time for processing. Casual low-stakes players may be fine, but anyone who plays mid- to high-stakes should be aware of these restrictions before depositing.
The withdrawal limits and processing speed make it clear this casino is designed for very low-stakes players and discourages timely withdrawals of larger wins. I’ll be sticking to Stake Casino.
While a did win…and some of the same table games are available as Stake.
Due to not being able to withdraw my winnings in the same speed as with Stake..I totally regret giving Winshark a try today..I now realize how Stake a far better. What the point of winning if ton have to wait several days between each withdrawal and then wait 2/3 business days for them to process? And the $2500 money cap?? I typically win 6k..so I’d have row wait over two months to withdraw? That’s insane! At Stake, a level 1 player can withdraw $10k per day and $3k at a time. Using Interac, the funds are in your bank account within 30min.
18 December 2025
Unprompted review
Reply from WinShark
Dear Frosty,
Thank you for taking the time to share your detailed feedback.
We understand that withdrawal limits and processing times can feel restrictive, particularly for players who are accustomed to higher daily caps on other platforms. At Winshark, withdrawal limits are applied automatically and are linked to account level and activity. These limits are part of our standard system setup and cannot be adjusted manually by our support team.
We also appreciate your point regarding clearer upfront communication of these limits. Transparency is important to us, and your feedback will be shared internally to help improve how this information is presented.
If you have any questions regarding your withdrawal status, processing time, or available limits, our 24/7 live chat support team is available to assist and provide detailed information specific to your account.
Thank you again for sharing your perspective.
Respectfully,
Winshark Casino Representative
PLEASE DO NOT EVER SUBSCRIBE TO THIS…
PLEASE DO NOT EVER SUBSCRIBE TO THIS SITE CAUSE THEY ARE STEALING YOUR MONEY.
I JUST DEPOSITED AROUND €40 AFTER MY LOGIN AND SOMETHING UNREAL HAPPENED.
THEY CHARGE THE MONEY ON MY BANK ACCOUNT IN THAT RIGHT MOMENT AND DEPOSIT STILL BE ON PENDING.
I CONTACT THE LIVE CHAT THEY TOLD ME TO WAIT 70 MINUTES CAUSE A DEPOSIT CAN TAKE 70 MINUTES AND AFTER 70 MINUTES THEY SAY DEPOSIT DECLINED AND CHAT IS NOT HELPING ME!
PLEASE DO NOT EVER THROW YOUR MONEY HERE NEVER DON'T SUBSCRIBE DON'T DO ANYTHING WITH THEM THEY ARE SCAMMERS
14 November 2025
Unprompted review
Reply from WinShark
Dear Franco Coda,
We’re really sorry to hear about this experience. It’s not what we want for our players, and we take this feedback seriously.
To help us resolve this quickly, please contact our support team via live chat, available 24/7.
Thank you for bringing this to our attention. We value your trust and are dedicated to resolving this for you as quickly as possible.
Respectfully,
Winshark Casino Representative
Rated #1 in being the Worst!
Do you hate having your money?
Does the idea of "winning" repulse you?
Wish there was a online Casino that you could be misled, tricked and scammed of your hard earned dollars right out the gate?
Then I have great news for you!!
WINSHARK is offering the Worst in online gaming experiences you could possibly imagine.
Packed full of statistically impossible dead boards and bonus rounds that are complete let downs, Winshark has made it their mission to ensure you wont ever win!!!
Sign up now and be eligible for one of their many bonuses that if activated, are dead on arrival! Including absurd and near impossible wagering requirements, any "wins"are drastically limited and in most instances just a waste of your time.
Your baiting bonuses are achieved through continued need for deposits as your loses skyrocket, or issuance through the slow climb of their "Loyalty" program, Winshark will just delete them anytime for all sorts of made up reasons!!
With undisclosed terms you can be made aware of upon inquiry the " Cause I say so," is handled by their "support" turning your bonuses into a figment of your imagination. Stipulations, such as time lapsed or an attempt to make a withdrawl, successful or not, will wipe those bonuses clear off your account. You don't have any chance of succes! The bonuses offered here are just pointless and as good as gone!
Jump into one of their plentiful altered slots and let the loses begin!
Board after board, repeated and exactly the same as they go through their predetermined, fixed outcomes, your money will disappear right before your eyes! With the lowest of ratings for RTP, Winshark will eat your money right up!!!! You're essentially chum!
"But what if I accidentally win?"
Dont fret, at Winshark they will make the withdrawl process extremely aggravating as they only offer a trickle back process limiting your withdrawls to as low as $800c daily, or after wagering and losing millions, they will let you have $1600c, While ensuring that your remaing funds are securely in their greedy hands.
Thats if you ever get close enough to that point! Their crack team of top notch scam artists are always finding ways to close your accounts and freeze your funds, leaving you feeling completely taken advantage of!
Yeah at winshark they truly have it all for the self loathing customer that just doesnt want a chance in hell of being treated fair leaving you gutted like a fish.
29 October 2025
Unprompted review
Reply from WinShark
Hi M D,
We’re truly sorry to hear about your experience and that you feel dissatisfied with Winshark. Your feedback is important to us, and we appreciate you taking the time to share it.
Please rest assured that all of our games operate under certified random number generator (RNG) systems to ensure fairness and compliance with industry regulations. We understand how frustrating it can feel when luck doesn’t go your way, but we’re committed to providing a transparent and enjoyable experience for all players.
If you’ve experienced any issues with bonuses, withdrawals, or account access, our live chat support is available 24/7 to help resolve your concerns quickly.
Kind regards,
Winshark Casino Representative
One of the worst online casinos I’ve…
One of the worst online casinos I’ve played at. Garbage RTP, garbage customer service, and all around just pretty low tier standards, bonus sucks, VIP is lame, nothing makes me want to stay. Honestly it feels rigged like crazy if you actually pay super close attention to everything. I’ve spent multiple hundreds if not at least a thousand so far, and no withdrawals made. In order to make sure, I do not come back and remember why I left, I’m leaving reviews anywhere I can, and I’m gonna change my password to something crazy that I can’t remember forever, delete all data/history associated with me playing at winshark, or shall I say loseshark, I think that’s more fitting. And unsubscribe and label them as spam. Because their self exclusion stuff is pretty much non existent here surprisingly. Conclusion: there’s LOTS of other places that serve you A LOT better. Don’t limit yourself to loseshark.
30 October 2025
Unprompted review
Reply from WinShark
Hi Firecraxk,
We’re genuinely sorry to hear about your negative experience and truly appreciate you taking the time to share your feedback. We understand how disappointing it can be when your gaming experience doesn’t meet your expectations.
At WinShark, we’re committed to providing a fair and enjoyable environment for all players. All of our games operate under strict licensing regulations and are independently tested to ensure fairness and compliance — guaranteeing that outcomes are completely random. That said, we take your concerns seriously and would like to look into this further for you.
Regarding your comments about customer service, bonuses, and our VIP program, we’re actively reviewing these areas, and your feedback helps us identify where improvements can be made. If you’re open to it, please reach out to our 24/7 Live Chat, where our support team is always available and ready to assist you directly.
Thank you again for sharing your experience — your feedback truly helps us improve.
Kind regards,
WinShark Casino Representative
Nightmare
At first, I was very satisfied with the casino because I made huge winnings — bigger than I had ever made before. After all the verifications, I was able to start withdrawing my money in small portions, with three transfers of $800 each. I was thrilled. That’s when things started to go downhill…
For a player who tends to be a bit addicted, this is the worst casino ever, because there is absolutely no way to set limits on spending, deposits, or losses, and there’s no option for self-exclusion. Even though I wrote to customer service asking to permanently close my account because it had basically ruined my life, they told me that even though they were closing my account, their doors would always remain open for me to come back and play.
From what I understand, it’s impossible in this casino to set financial limits or self-exclude, which is extremely harmful for players struggling with gambling problems. They also make you win a lot of money at first, and then nothing afterward — no matter what you do, you just keep losing.
This whole experience was a nightmare for me.
9 October 2025
Unprompted review
Reply from WinShark
Hi Catherine,
Thank you for taking the time to share your experience. We’re very happy to hear that you enjoyed playing with Winshark Casino and that the verification and withdrawal process went smoothly.
It’s great to know our live chat team was able to assist you when needed.
We truly appreciate your recommendation and hope you continue to enjoy your experience with us.
Best regards,
Winshark Casino Representative
Absolutely the worst site I put $30 on…
Absolutely the worst site I put $30 on with a credit card and won 400 tryed to withdraw and withdraw to credit card is not a option and can only withdraw the same method as deposit so I had to e-transfer another $30 at witch point I then had to do there verification process got to the end where you verify payment method and the site refuses to accept my documents contacted support and they tell me to contact verification department I have with no response from then support won’t do anything so I lost $60 and my 400 I won what a joke sites a total scam I highly recommend nobody use this site they claim instant withdraws yeah right
10 October 2025
Unprompted review
Reply from WinShark
Hi William,
We’re really sorry to hear about your experience, and we completely understand how frustrating this must have been. Please note that withdrawals must be made using the same method as the deposit due to banking and security regulations. If your card doesn’t support withdrawals, we can offer verified alternative methods once verification is complete.
It sounds like there was an issue with your document verification, and we’d like to get this resolved for you as quickly as possible. Please reach out to us via live chat on our website so our team can assist you directly and provide a more detailed clarification of the situation.
Best regards,
Winshark Casino Representative
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