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Winni Reviews 

3,868
•
TrustScore 1 out of 5

1.2

Food, Beverages & Tobacco
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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful, rude, and difficult to get their queries answered. Customers frequently encountered issues with product quality, receiving items that were damaged, incorrect, or did not match the advertised images. The delivery service was a major source of frustration, with many orders being significantly delayed, falsely marked as delivered, or not delivered at all. Reviewers also reported problems with refunds, with some being denied or only partially processed, especially for extra charges like midnight delivery. Conversely, a small portion of people felt satisfied with the service, noting timely delivery and good product quality for their orders.

What people talk about most

Delivery service

Customers had negative experiences with delivery service, frequently reporting significant delays and missed... See more

Order

Clients share negative opinions on order experiences, with many expressing significant dissatisfaction... See more

Product

Users describe negative interactions with product quality, frequently reporting that items received were not... See more

Customer service

Reviewers mention negative feedback about customer service, citing it as unhelpful, unresponsive, and rude.... See more

Service

People report negative experiences with service, often describing it as disappointing, unreliable, and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I recently ordered plants and chocolates as gift for my mom dad's anniversary Winni completely ruined it. As it showed it will sent ceramic plant holders but has sent plastic plant hold... See more

Rated 1 out of 5 stars

I cannot trust them, the customer service has very poor communication skill, and they dont bother to answer your queries. Choose Amazon! trust me I learned the hard way. The orders may or may... See more

Rated 1 out of 5 stars

I had ordered a Rakhi for my brother, but it never reached him. The order status was wrongly marked as "delivered", but my brother didn’t get anything. I kept calling customer care for 4 days, and... See more

Rated 1 out of 5 stars

The product was mid night delivery- for which I paid extra, and it was not delivered on time. Infact it was delivered almost after 24 hours. When I asked for refund of extra charges for mid night deli... See more

Company details

  1. Food, Beverages & Tobacco

Contact info

1.2

Bad

TrustScore 1 out of 5

4K reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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1.2

All reviews

(3,868)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

DON'T EVEN THINK TO ORDER.

DON'T EVEN THINK TO ORDER.
It was a worst decision to order gift and flowers from Winni on valentines day. They didn't deliver the order and not even responded through out the day.
Worst service, they are playing with customers emotions.

14 February 2025
Unprompted review
Rated 1 out of 5 stars

Worst service & cheap product

Worst service. Cheap products. I had ordered birthday cake and a flower bouquet which looks very beautiful on their website. But they sent some local cake and cheap flower bouquet. The flower bouquet looked of 100 rs . I had paid 649 on app just for the bouquet and with cake total was 1439. Very cheap app, pathetic service

18 February 2025
Unprompted review
Rated 1 out of 5 stars

Worst site ever.

Worst site ever.
Won’t ever order from the site.
I ordered for valentines late night I get a message that too much of orders we will try to deliver. Today I got email that recipient is not responding to calls so cancelled the order. There was not even a miss call from an unknown number.

15 February 2025
Unprompted review

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