Winkelstraat.nl Reviews 

18,278
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Overall, the shopping experience was great and the bag arrived faster than expected. However, UPS didn't provide a pickup barcode. This caused an issue at the pickup point, where the owner refused to... See more

Company replied

Rated 5 out of 5 stars

I ordered a birthday gift for my girlfriend from this store, specifically a Michael Kors handbag. After comparing prices at several retailers, I found the best deal here the bag was discounted fr... See more

Company replied

Rated 1 out of 5 stars

Only one Ugg was delivered. I had been really looking forward to this package and was disappointed that it arrived incomplete. We paid for UPS door-to-door delivery, but a false delivery attempt was r... See more

Company replied

Rated 5 out of 5 stars

Fast shipping and the item arrived in perfect condition, will order from this store again!

Company replied

Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Streetwear Store
  6. Women's Clothing Store

About Winkelstraat.nl

Written by the company

Het gaat niet per se om de nieuwste fashion items, het gaat om de manier waarop jij fashion ziet. Als een plek om plezier te hebben en speels te zijn, als een middel om je creativiteit te uiten. Want het zijn niet de items die niemand heeft, het zijn de items die je niet missen mag. Dat is onze gezamenlijke sweet spot. Precies daar willen we jou ondersteunen. Zodat jij met volle confidence de straat opgaat. Het is tijd om jezelf en jouw stijl te ownen. Let’s go.

Hoe? We creëerden hét online platform waar jij de mooiste fashion uit het premium en luxe segment vindt. In samenwerking met fysieke stores en locale merken bieden we de laatste collecties aan op een eenvoudige, snelle manier. Zo heb jij de meest unieke, fenomenale items binnen handbereik en blijft jouw fashion game altijd up-to-date.

   SHOP NU       VEELGESTELDE VRAGEN       CONTACT   

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(18,278)

2,632 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was verry surprised of how quick my…

I was verry surprised of how quick my order arrived, my bag arrived in perfect conditions, the product original I checked it, I was very satisfied .

31 October 2024
Winkelstraat.nl logo

Reply from Winkelstraat.nl

Hi Monica,

Thank you for your review.
We hope to see you back soon!

♥ Winkelstraat.nl

Rated 5 out of 5 stars

Bombe service

21 October 2024
Winkelstraat.nl logo

Reply from Winkelstraat.nl

Hi,

Bedankt voor je review.
Leuk om te horen! :)

♥ Winkelstraat.nl

Rated 5 out of 5 stars

I love every dress

I love every dress, because they’re nice and quality.

23 October 2024
Winkelstraat.nl logo

Reply from Winkelstraat.nl

Hi Rockson,

Thank you for your review.
We hope to see you back soon!

♥ Winkelstraat.nl

Rated 5 out of 5 stars

Good experience

Great choice and fast customer support

11 October 2024
Winkelstraat.nl logo

Reply from Winkelstraat.nl

Hi,

Thank you for your review.
We hope to see you back soon!

♥ Winkelstraat.nl

Rated 5 out of 5 stars

Everything was perfect items have been…

Everything was perfect items have been delivered on time. Just one item has not same color with pictures but it’s ok

10 October 2024
Winkelstraat.nl logo

Reply from Winkelstraat.nl

Hi Merve,

Thank you for your review.
We hope to see you back soon!

♥ Winkelstraat.nl

Rated 1 out of 5 stars

The order was delayed 3 weeks ,when it…

The order was delayed 3 weeks ,when it was supposed to get for 10 days.
And i ordered a model without shoelaces and both sneakers have them 😌

2 October 2024
Winkelstraat.nl logo

Reply from Winkelstraat.nl

Hi Pinon, we are so sorry about the delay! Please send our customer care team an mail if you received incorrect shoelaces, they are happy to help you! ♥ Winkelstraat.nl

Rated 5 out of 5 stars

Great Quality

Easy order process, updates were fine. Great quality Air Max 1 for nice prices. Would buy from again!

18 September 2024
Winkelstraat.nl logo

Reply from Winkelstraat.nl

Hi Marcel,

Thank you for your review.
We hope to see you back soon!

♥ Winkelstraat.nl

Rated 4 out of 5 stars

The website has lagging problems

The website has lagging problems. But I'm happy with customer support and the order was okay.

24 September 2024
Winkelstraat.nl logo

Reply from Winkelstraat.nl

Hi Nina,

Thank you for your review.
We hope to see you back soon!

♥ Winkelstraat.nl

Rated 5 out of 5 stars

Compliments!

The quality of the products is very nice, very quick delivery! I am very happy with Winkelstraat !!! Compliments!

13 September 2024
Winkelstraat.nl logo

Reply from Winkelstraat.nl

Hi Virginia,

Thank you for your review.
We hope to see you back soon!

♥ Winkelstraat.nl

Rated 5 out of 5 stars

Pas perfect

Pas perfect
Snelle levering

29 July 2024
Winkelstraat.nl logo

Reply from Winkelstraat.nl

Hi Laura,

Bedankt voor je review. Leuk om te horen :)
Veel plezier met je bestelling gewenst!

♥ Winkelstraat.nl

Rated 1 out of 5 stars

Horrible customer service

The bag I ordered was in a different size than the picture advertised on their website. Insufficient product description as well. Now have to pay €4 to return a product that I didn’t want to order

Update: after discussion with customer service, got a €7.5 voucher as compensation for the fact the seller advertised the wrong size bag. However, I was refused a refund for returning the bag and it was sent back to me, as the seller claimed I had scratched the buckle. I had the bag in my hands for 10min to assess it’s not what I ordered and then I put it back in the box exactly how it was packed. They also sent the bag without any protective stickers but they claimed to Winkelstraat that the bag was sent with stickers on - now I was the liar. The fact I was misled to which size bag Im buying didn’t matter anymore. So they sent me the bag back and refused to refund. Winkelstraat took no responsibility for this horrible experience and stopped responding to my messages. I will never order from this website again - there is zero customer protection and product information is lousy. Very unprofessional. 400€ down the drain.

31 July 2024
Winkelstraat.nl logo

Reply from Winkelstraat.nl

Hi Mirela, could you please send our customer service team a message? We would be happy to help you. ♥ Winkelstraat.nl

Rated 5 out of 5 stars

Super service

Super service

11 July 2024
Winkelstraat.nl logo

Reply from Winkelstraat.nl

Hi Mariano,

Bedankt voor je review.
Veel plezier met je bestelling gewenst :)

♥ Winkelstraat.nl

Rated 5 out of 5 stars

Super service

Super service. Perfect

27 June 2024
Winkelstraat.nl logo

Reply from Winkelstraat.nl

Hi Maarten,

Bedankt voor je review.
Fijn om te horen! :)

♥ Winkelstraat.nl

Rated 5 out of 5 stars

Top!

Top site en levering

3 July 2024
Winkelstraat.nl logo

Reply from Winkelstraat.nl

Hi Robin,

Bedankt voor je review.
Veel plezier met je bestelling gewenst :)

♥ Winkelstraat.nl

Rated 5 out of 5 stars

Mega levering

Mega levering

28 June 2024
Winkelstraat.nl logo

Reply from Winkelstraat.nl

Hi Tygo,

Bedankt voor je review. Goed om te horen!
Veel plezier met je bestelling gewenst :)

♥ Winkelstraat.nl

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look