Worst Airline on planet earth tried every method to pay for the flight (good prices) Payment declined 12837192 times without trying to contact bank for approval (does happen automatically id s... See more
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The checkin experience was not good. While checking in they indicated to use and external service to complete the Colombia Check Mig. The link takes you to a site where they offer the service for... See more
When I purchased a ticket to Havana, Wingo charged my card twice. I contacted them multiple times about it, but their excuse was that I didn't contact them within the hour it happened, even though I r... See more
After flying sometimes as often as twice a week on all airlines across the globe for the last twenty years, I can conclude this airline is by far one of the worst. To make matters worse, they manage t... See more
Company details
Information provided by various external sources
Wingo is a low-cost airline within an airline brand owned by Copa Holdings, SA.
Contact info
Bogotá, Colombia
- wingo.com
1.4
Bad
119 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Another crappy airline with an awful…
Another crappy airline with an awful staff and customer service. At the airport counter, in the flight and also their customer service was one of the rudest ever faced.
8 December 2021
Unprompted review
Overpriced for its value
The "you get what you paid" saying doesn't even count for this company. Paid over £200 per ticket for a simple flight from Punta Cana to Bogota.
Thought that would have been everything, but they decided to charge an extra USD $50 for literally 1 extra inch of luggage from the wheels.
Some of the seats were scrabbled with pen and dirty. One of the toilets didn't worked and smelled pretty bad throughout the whole flight.
Will definitely avoid this company in the future!
23 November 2021
Unprompted review
I bought a ticket with Wingo and my…
I bought a ticket with Wingo EZWUZY and my flight was cancelled the return of 19 / 03/ 2020 due to the Coronavirus .
Wingo give to me vaucher wich for me is not possible to use and is not right use the escus of the vaucher in the pandemic situaton.
I do believe wingo should be in a position of refunding the full amount of money immediatly to me.
Titular del Voucher: DAVIDE MINOLI
Numero de Voucher: VXJQTR
Pin de redencion: HF33PR
Valor del Voucher: USD 128.2
Fecha de emision: 09-Apr-2020
I am presently in a difficult situation due to this Coronavirus pandemic , therefore if you could arrange for a refund I would much appreciate it.
I look forward to hearing from you soon,
Kind regards,
Davide Minoli
29 May 2020
Unprompted review
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