Item bought; told out of stock. Still waiting refund!
I bought a pair of gloves on 28th November during the Black Friday sale wingedstore.com were having.
I received a confirmation of the purchase by email and was told I would receive further information upon dispatch.
I was waiting over 3 weeks for something to come through but it never did!
I got in touch a couple times and after a few days from when I sent my email, I was told that the gloves I bought were out of stock, and whether I wanted to wait till they were in stock again or get a refund.
At this point I'd already bought something else from a local bike shop as the gloves that never appeared were meant to be a gift!
I requested a refund on 20th December. Nothing happened. I chased it up and eventually got a reply on 14th January saying the refund would be processed by the close of business that day. Yet nothing has been done! I am still waiting.
Honestly, there might be some really nice kit on their website, but I wouldn't trust whether what they're showing is genuinely in stock and if you ever need a refund, whether they'll do it!
Please AVOID and shop at another reputable online retailer that treats its customers properly.