Nice store, i bought several games from them, no problem. The last one had faulty key (not stores fault) and the support person was a real bro - calm and polite, even a month into the problem.
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See what reviewers are saying
Great Store! The Sale on Silent Hill F wasn't availabe in the Steam store anymore, so I checked if I could find a deal anywhere else. After some quick research on Trustpilot and Reddit the store seem... See more
I've bought several games via Steam codes from WinGameStore and even though I'm in the UK using GBP, and its charged in US $, the estimated price is very accurate. The steam codes are always emailed... See more
Purchased the game Manhunt (which is banned on my Steam store) for peanuts, the CD key was delivered instantly whereas some other CD key websites take a little while to process. And when I say instant... See more
Company details
Written by the company
As an authorized digital games retailer since the 90s, we have delivered millions of copies from thousands of publishers and developers to millions of PC, Mac, and Linux customers. We are a private business, run and maintained by gamers who have collectively been in the gaming industry for over fifty years.
Contact info
United States
- support@wingamestore.com
- wingamestore.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great website
Great website! I received my games quickly, and now I'm playing on Steam :D
First time purchasing a game from here…
First time purchasing a game from here and I have to say that between the others markets and this one, this was by far the easiest one to work with.

Reply from WinGameStore
Super simple and easy to purchase
Super simple and easy to purchase. I got the key right away and was able to activate on Steam easily.
good price and instant delivery
good price and instant delivery, would use again
Look at 4 different websites for lower…
Look at 4 different websites for lower prices and this was the best one. Got the key a second after buying it. 10/10
You wont be disappointed
great prices, checkout process was seamless and the code was delivered instantly! Can't ask for a better service really.
Run by gamers who actually give a sh*, not corpo types!
Been a long time customer with the game store (mac side, and now windows side too), because they are cool. i dont normally write positive reviews, so easy to just rant negativity all the time in reviews instead of dropping a good word were a good word is due. so here i am dropping a good word! (whats that smell?)
These guys(gals?) are great... i mean, ive had some hiccups at times, sh* happens, ya know? but their support is lightning fast. Almost like they care about us or something lol. Even chat with them on Discord. turns out they are gamers like the rest of us, and not stuffy corpo types who dont even know what gibbing someone means. I also like they dont send my email and order history to trustpilot like other stores do ...
Anyyyyywaayyysss... im rambling. Good stores (both of them, same store, just different platforms, mac/win).
Buy with confidence!
I discovered WinGameStore while browsing for discounted games on "isthereanydeal.com." The store offered a great deal on the Steam game "Teardown" in which I was able to purchase it for $10 off! The product key was immediately provided to me after my purchase with no delays. The service provided by this website is amazing. You can truly trust the quality of the product and the speed of delivery.
Slow, terrible experience with no communication
Ordered a game, 24 hours later I have nothing. Order is still processing - awaiting manual review. Support is not responding, despite payment going through immediately after placing the order.
Never buying from them again. Ridiculous that in this day and age I have to wait for an electronic code for more than 5 minutes, let alone 24 hours or MORE. Who knows when Ill actually receive my code, but by then Ill probably have canceled my order.
Terrible site, non existent support. NO WARNINGS about the long waiting time. Do not waste your time on this site. I just wish i read some reviews of the page before I actually ordered.

Reply from WinGameStore
First Purchase is very slow
Store has a manual review policy in place for your first purchase without actually mentioning it anywhere during the purchasing journey.
A short mention/warning with an estimation of how long the review process might take based on when you make the purchase would go a long way, but I guess that runs the risk of losing potential first customers.
Instead the customer is blindsighted with this manual review policy, the problem is exacerbated if you are a EU customer and making a purchase outside of US working hours, as their review staff is not active outside those hours.
It's baffling to me that they've been able to get away for this for years and still haven't improved their first purchase experience.
Unless this aspect improves, I refuse to do use this store in the future

Reply from WinGameStore
Super quick and easy!
Once the payment went through using paypal I got the key instantly. Just what you want when buying game keys. Thanks WinGames
Great price for great games
Great price for great games, definetly going to buy more in the future.
not my first buy and definitely not…
not my first buy and definitely not my last , great price zero issue as always .
''Fast delivery'' the correct word is instant .
All quick and easy
All quick and easy. That's what you want when shopping online.
Game Delivered Quickly and for a great price
Game Delivered Quickly and the price was the one on the storepage - no additional "service-fees" or markups. Thanks :)
I actually got my key and never had to…
I actually got my key and never had to wait, wasn't sketchy, and overall made it safe and efficient, keep up the good work guys.
straight forward and easy....
such an easy and straight forward site to use
you get the code right away no delays at all and i rarely find sites that actually work in palestine
100% recommend
Not very many sites I trust
Not very many sites I trust, will be using more often! Easy to navigate.
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