Wine & Stuff Reviews 485

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service, noting its speed and efficiency, with many orders arriving promptly and in excellent condition. People are also very satisfied with the products, highlighting their quality and variety, and appreciate the reasonable pricing and overall positive service experience. However, some customers also noted issues with delivery, mentioning that some orders were slow or did not arrive as expected, leading to dissatisfaction with the service. A few other people also felt that they had to pay additional costs for delivery, which was an unexpected expense.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speedy... See more

Product

Reviewers highlight positive aspects of the product. Customers received exactly what they ordered, often in... See more

Order

Customers generally had positive experiences with their orders. Many found the ordering process easy and... See more

Service

Users describe positive interactions with service. Many customers praise the excellent service, highlighting... See more

Price

Clients share positive opinions on price. Many consumers found the prices reasonable, with some highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a amendment to my previous Review. Apologies to Wine & Stuff. The Delivery was all my own fault ( wrong service ) So great correspondence from W&S and all was put right. Goods all delive... See more

Rated 5 out of 5 stars

Continued excellence and value for money from "Wines & Stuff". Fabulous product and very good delivery timeframe; "Well done" to all concerned!

Company replied

Rated 5 out of 5 stars

Excellent! So happy to receive the shipment. Brought back great memories from my recent trip to Lisbon Portugal. Thank you for bringing Portugal to me!

Rated 5 out of 5 stars

Great shop which offered the wines I wanted to try from my vacation in Portugal with decent shipping costs and delivery times. Very satisfied!

Company replied


Company details

  1. Wine Store

Written by the company

We have a selection of the best premium drinks.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

485 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, wines were delivered in perfect condition and very promptly. I also didn’t have to pay customs on the delivery. Will order again.

29 October 2025
Wine & Stuff logo

Reply from Wine & Stuff

We work daily to best satisfy our customers.
Thank you.

Rated 1 out of 5 stars

I ordered in good faith

I ordered in good faith. Whiskey never arrived! No communication. Only then an upsetting letter from revenue saying they had been confiscated. So I spent almost €300 and have nothing to show for it!!
Never again will i order from Wine and stuff! They just don’t care.

15 October 2025
Wine & Stuff logo

Reply from Wine & Stuff

Dear Paula,

We find your comment unfair and inaccurate.

Your order was held at Irish customs, and we monitored the entire process from the beginning, remaining in constant contact with the carrier until the order was delivered to you.

The order has now been delivered.

Thank you.

Rated 5 out of 5 stars

Great value

Great value, quick delivery and trusted site.

15 October 2025
Wine & Stuff logo

Reply from Wine & Stuff

We work daily to best satisfy our customers.
Thank you.

Rated 5 out of 5 stars

Reliable

Couldn’t find that Rum anywhere and you had it and got it to me safe’n’sound. Very reliable and reasonably priced.

8 October 2025
Wine & Stuff logo

Reply from Wine & Stuff

We work daily to best satisfy our customers.
Thank you.

Rated 5 out of 5 stars

Continued excellence and value for…

Continued excellence and value for money from "Wines & Stuff". Fabulous product and very good delivery timeframe; "Well done" to all concerned!

10 October 2025
Wine & Stuff logo

Reply from Wine & Stuff

We work daily to best satisfy our customers.
Thank you.

Rated 5 out of 5 stars

Great prices

Great prices, excellent stuff. I recommend.

3 October 2025
Wine & Stuff logo

Reply from Wine & Stuff

We work daily to best satisfy our customers.
Thank you.

Rated 1 out of 5 stars

My delivery is over 2 weeks late

My delivery is over 2 weeks late, I have emailed wine and stuff twice in relation to my order and no one has contacted me. Previously I emailed I was assured that my delivery would arrive the next working day. This was 8 days ago. I understand that some delivery timings can change but not updating customers is not acceptable.

6 August 2025
Rated 1 out of 5 stars
Wine & Stuff logo

Reply from Wine & Stuff

Dear Joseph,

We just learned that you have not yet received your order. Please note that the order was shipped via UPS, and Mr. Joseph was provided with tracking information to monitor its delivery.

We recommend contacting us directly if you experience any issues with your order's delivery. While we track all shipments, we rely on customers to inform us if an order has not been received.

Upon receiving your review, we immediately contacted UPS to investigate the situation. We will share all the information with you as soon as we receive a response from them.

Thank you for your patience.

Rated 5 out of 5 stars

Excellent

Excellent! So happy to receive the shipment. Brought back great memories from my recent trip to Lisbon Portugal. Thank you for bringing Portugal to me!

6 August 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look