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Winedealdirect Reviews 

548
•
TrustScore 4.5 out of 5

4.5

Wine Store
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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of unique products, often unavailable elsewhere, making it easy to find specific wines, and they also appreciate the competitive pricing. The ordering process is frequently described as easy, with many highlighting excellent overall service, timely and well-packaged deliveries, and good communication. However, some customers also noted occasional delivery issues, such as slower than expected shipping times, orders being lost, or delays from the courier.

What people talk about most

Delivery service

People report positive experiences with delivery service, often praising the speed and efficiency of their... See more

Product

Customers had positive experiences with product, appreciating the excellent selection of sophisticated wines... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the ease of ordering... See more

Price

Customers consistently note positive experiences with price, frequently mentioning competitive and reasonable... See more

Service

Users describe positive interactions with service, highlighting excellent service, great prices, and quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great selection of wines, at a reasonable price. Would like a bit more communication and a status link that works. Happy with delivery firm used and that i can get wine that other stockists don’t have... See more

Rated 5 out of 5 stars

Great prices and easy to navigate site, bit slow on delivery but hey was a bank holiday weekend. Overal 5 star service, ordered 2 bottles and received 2 bottles not broken and well packaged. Apart fr... See more

Rated 5 out of 5 stars

Our first order with Wine Deals Direct and a very positive result. I actually phoned with a query and the chap rang me back at 8pm that evening to help. Our delivery was yesterday with FED-EX, I was... See more

Rated 1 out of 5 stars

No contact details found on website. Ordered a bottle was meant to be shipped in 5 working days. I emailed to see if its been delivered at day 7. Got a call back instead on private number. Saying a r... See more

Company details

  1. Wine Store
  2. Alcohol Store
  3. Wine Club

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

548 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(548)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Problem resolved

After writing a bad review yesterday, as my order did not arrive, someone saw this review and arranged for my wine to arrive today. Hooray it has arrived, i was told that it was originally lost by royal mail and they apologised for this, if they were aware it did not arrive they would have sorted it earlier.
Thank you wine deals direct for sorting this out so quickly. Will order again

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Out of stock everywhere else but WDD came through!

I found my Dad’s favourite wine here that is out of stock everywhere else (at least in the UK), so I wasn’t sure if it was too good to be true…but it arrived on time, was well packaged, and was exactly as described. I will not hesitate to order again and highly recommend Wine Deals Direct.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

They have an excellent selection of wines.

They have an excellent selection of wines not just run of the mill wines but sophisticated wines that aren’t available anywhere else. The prices are very competitive and delivery was within their stated time frame.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Was so happy with price and glad I can…

Was so happy with price and glad I can order my favourite bubbly Barefoot as can't get it locally, and delivery was great , price great too ,and it was very well packed. Already for our 50th anniversary.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Easy to order, speedy delivery and kept up to date with emails. We will be placing regular orders.

13 May 2026
Unprompted review
Rated 1 out of 5 stars

Product never received, and were not willing to give refund

No contact details found on website.
Ordered a bottle was meant to be shipped in 5 working days. I emailed to see if its been delivered at day 7. Got a call back instead on private number. Saying a refund can't be made because it was a hassle getting the bottle for you and shipped but the bottle will be delivered today(12th March). Still have not received it.

6 March 2026
Unprompted review
Rated 3 out of 5 stars

Delivery not acceptable

Not a problem with ordering great price and love the wine. Not impresses when it's delivered to my front door step and left for everyone to see when I'm away overnight. Hope it's still there tomorrow when I'm home

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great price, I was able to get favourite wine quickly online when I couldn't find it locally, thanks very much

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Good service

My 6 bottles of wine were received in perfect condition. All good. I would use this company again.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

A first class service form the start

I wanted a particular sparkling wine and winedealsdirect not only stocked it, but were the best priced per bottle by far. And with a free and quick delivery as promised how do you get a better service? Highly recommended

12 December 2025
Unprompted review

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