Jake was prompt and well prepared to answer our questions and concerns. He was thorough in explaining the quality and process as well as providing great presentations that showed us how well the wind... See more
Company replied

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Jake was prompt and well prepared to answer our questions and concerns. He was thorough in explaining the quality and process as well as providing great presentations that showed us how well the wind... See more
Company replied
Working with the salesperson (Jake) and window installer (Brandon) was great. Jake was available to assist with, and answer, any questions I had throughout the process; as did Brandon. They would get... See more
Company replied
We worked with Julius Smith to learn more about our options for window replacement. The process was educational and well presented. Julius is eager to answer any and all questions throughout the pro... See more
Company replied
We had 4 windows and a storm door installed. The windows were perfect and as expected. The door is very nice, but has a few small issues. 1. Top sash doesn't pull down easily without nearly r... See more
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Written by the company
Solve problems by installing solutions.
7340 Sancus Blvd,, Suite A-1, 43085, Worthington, OH, United States

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Very professional from beginning to end. Jeff M
(Exterior Design Consultant) did a great job in explaining my options and keeping me in my price range. Very easy to work with. The measurements technician did a great job in explaining what I needed to do before the project started. Jack S (Installation Coordinator) was great in keeping me informed each step of the way. The workers were awesome. They were very professional and friendly. They came in and got the job done. They did a great job in cleaning up after completion. Everyone at Window Nation was very professional, friendly and courteous. They did a great job in keeping me informed each step of the way and holding to dates and times of each step. That made the process less stressful for me as I knew what to expect. My windows look great and would definitely recommend Window Nation to others. Also, restaurant voucher and trip voucher were greatly appreciated. A nice get away will be nice. Thanks again to everyone at Window Nation.

Reply from Window Nation - Columbus
The process was very easy and efficient. The individuals that came out to install our windows did an excellent job, they were very hard workers. I never noticed them take even a short break for lunch, they kept working until the project was completed. The work was very neat and the windows look great.

Reply from Window Nation - Columbus
Everyone was professional and made the entire process very easy.

Reply from Window Nation - Columbus
Great, informative salesman. Installers were polite and cleaned up everything. I would recommend again

Reply from Window Nation - Columbus
The installers were excellent and explained more about the windows.

Reply from Window Nation - Columbus
The entire experience was easy and professional. Everyone who came to our house was polite and knowledgeable. I would recommend them to anyone.

Reply from Window Nation - Columbus
The installation was good but they told me that one of the windows is broken and they said someone from window nation would be in contact with me about the broken window but I haven't heard anything from anyone I called and talked with a woman about the problem and still haven't heard back from anyone this is unacceptable

Reply from Window Nation - Columbus
They arrived on time, got right to work, knew what needed to be done and did it. One slight issue was the language barrier. However, the one guy and I were able to communicate .... ask a question and get an answer ....

Reply from Window Nation - Columbus
The windows and door look like very good quality. Only on of the installers could speak English and not very good had a hard time communicating. They didn’t clean the windows or storm door after install, they used spray foam insulation and left gaps in different spots attention to detail was lacking. Sales person told me they would install my keyless door handle and they refused, screw holes holding the window in had no plugs, would have thought they should have maybe not. Not happy with the storm door it almost covers the top window grills on the main door was hoping it to be centered more, it looks a little odd. I ask the one installer who could speak English to save the old windows and door so I could reuse them and he didn’t communicate that to the other 2 installers. I was hoping a customer service representative from window nation would have called and asked if we were happy with our project but that didn’t happen.

Reply from Window Nation - Columbus
Arrived within time frame given. Finished the job in timely manner. Made sure all was clean afterwards.

Reply from Window Nation - Columbus

Reply from Window Nation - Columbus

Reply from Window Nation - Columbus
Window Nation got us on the schedule as early as they could. The process of replacing four windows was quick and everything looked great right away.

Reply from Window Nation - Columbus
During this entire project,Mr. Lombardi has remained professional and supportive of the scope of this project. The project is completed as originally contracted. Respect and appreciation for the project team!!

Reply from Window Nation - Columbus
Installers were not as advertised ( little experience) showed up in unmarked pickup truck leading me to believe they were not full time Window Nation installers. 1 out of 4 had on Window Nation attire!

Reply from Window Nation - Columbus
The whole team was great to work with from the initial consultation to install to follow up

Reply from Window Nation - Columbus
Everything went as planned .and Installers done a awesome job with installing the windows and clean up.Perfect Thanks!!!!

Reply from Window Nation - Columbus
Our order came in and was missing a window that was apparently the wrong color. Our install was October 8th and the window that was missing is in front of the house. We also had a screen that had holes in it. When I asked when the window was coming in he said Nov 24. This is unacceptable and he said he knew nothing about the screen when I asked everyone to write it down. So still waiting

Reply from Window Nation - Columbus
I will start by saying this review does NOT reflect on the work done by Brandon. That was excellent. However, the service department and their inability to get anyone out for trim, and their complete lack of communication is appalling. Initial install was on 9/5. Service ticket was placed then for the trim. 9/19 a tech was sent out without the materials to do the job. There was no communication from that point forward. I reached out numerous times to the service department via email with no response. I finally decided to reach back out to my sales rep who then was able to get it scheduled. The trim install was yesterday 10/16.

Reply from Window Nation - Columbus
Very knowledgeable and the installers knocked out the project in 1 day.

Reply from Window Nation - Columbus
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