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Window Nation - Buffalo Reviews 134

TrustScore 4 out of 5

4.2

19 Cobham Dr, 14127 Orchard Park, NY, US


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Rated 3 out of 5 stars

Mario and his crew was promptly on time. That being said, as in my contract my verbal blinds were removed and reapplied By Marion/crew Replacing the blinds after 24 hour period at which Mario and hi... See more

Company replied

Rated 5 out of 5 stars

Good team; timely, professional job, good cleanup. Satisfaction guaranteed! For others replacing Bay Windows specifically, be aware the interior dimensions may change enough that your custom blinds... See more

Company replied

Rated 5 out of 5 stars

My experience with Window Nation has been nothing but pleasant. They really go out of their way to make sure everything is done right from start to finish. They take much pride in providing the best... See more

Company replied

Rated 5 out of 5 stars

From demo to installation, to our first repair call (and everything in between), we couldn't be happier with our new kitchen slider windows. The glass provides a great barrier to the heat of the a... See more

Company replied


Company details

  1. Window Installation Service
  2. Construction Company
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Supplier

About Window Nation - Buffalo

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • 19 Cobham Dr, 14127, Orchard Park, NY, United States

  • 716-431-3215
Promotion box for Window Nation - Buffalo

Window Nation

Elevating homes every day

4.2

Great

TrustScore 4 out of 5

134 reviews

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Rated 4 out of 5 stars

Very good work very knowledgeable final…

Very good work very knowledgeable final product looks awesome no cutting corners very good thank you 👍

5 September 2025
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Reply from Window Nation - Buffalo

We're happy to hear that you found our work to be very good and knowledgeable, and that the final product looks awesome. Thank you for your positive feedback!

Rated 5 out of 5 stars

Excellent job from start to finish

Excellent job from start to finish, installers answered all my questions and where very courteous. Definitely recommend anyone needing windows to choose window nation.

3 September 2025
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Reply from Window Nation - Buffalo

We're happy to hear that your window replacement experience was excellent from beginning to end. We appreciate you recommending us to others needing windows. Thanks for your feedback!

Rated 5 out of 5 stars

Loyalty to the customer

I honestly have to say how greatly impressed I am with Window Nation Company.
They did an excellent work on my windows.
I do appreciate them , and I am grateful for fixing the problem, which I was in fact partially responsible for, but due to a total misunderstanding with a salesman and us.
I will recommend that company to everyone, They didn’t disappoint us, they understood us, the job is done nicely , and I love my windows now.
Thank you Chris Myers, and thank you Window Nation.

26 August 2025
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Reply from Window Nation - Buffalo

We're happy to hear that you're greatly impressed with our work! We appreciate your recommendation and are so glad we could resolve the misunderstanding and complete the job to your satisfaction. Thank you for your positive feedback!

Rated 5 out of 5 stars

Job looked great

the installers were on timed, did their job in a professional manner. when they were finished everything was completely cleaned. The job looked great!

25 August 2025
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Reply from Window Nation - Buffalo

We're happy to hear that the installation was completed professionally and efficiently, and that the area was thoroughly cleaned. Thank you for your positive feedback!

Rated 1 out of 5 stars

This has been the worst experience of…

This has been the worst experience of my life with a contractor. After ordering my windows at the beginning of February, they ordered the wrong size window and had to replace one. They did not finish the install on any window i purchased. They put the windows in and never sealed them or put the trim on. Allowing water damage inside the sills and walls. They also did not have any of the screens I ordered. They came back again late August and installed the last window but did not finish the other windows again. We are still waiting for them to come back and make this right after almost 7 months of waiting. As of the writing of this They still havent even scheduled to have this completed. I would give zero stars if possible. And will make sure no body i know will ever use your company for anything.

22 August 2025
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Reply from Window Nation - Buffalo

We sincerely apologize for the issues you've experienced. It is unacceptable that your window installation remains incomplete after seven months, leading to potential water damage and missing screens. We appreciate you bringing this to our attention. We are looking into this matter and will take steps to prevent similar situations in the future.

Rated 1 out of 5 stars

The paint on the windows are over…

The paint on the windows are over sprayed in places or not painted correctly in others.. there were screws loose as well. I would appreciate if you could fix them or give us some sort of discount. Paid a lot of money for not so great looking windows.

18 July 2025
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Reply from Window Nation - Buffalo

Thank you for providing us with your feedback. We take this feedback very seriously and would like to have a better understanding of your experience. Please reach out to us at (866) 217-9582 at your earliest convenience, and we will do our best to address your concerns.

Rated 1 out of 5 stars

Windows installed July 8,2025

Windows installed July 8,2025. They broke our main big living room window. It will be two weeks to come in and install. August 14.... a month later. Received a call that morning to say they ordered a Sash wrong. No install and no window. Then they drop off upstairs screens which were forgotten and discover that window is installed wrong. Weep hole covers missing as installers caulked over them all. A different story from everyone I speak with. One man was sarcastic and borderline rude. We paid a lot of money way for a crappy job and bad customer service.

21 August 2025
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Reply from Window Nation - Buffalo

We appreciate you bringing this to our attention. We're very sorry to hear about the broken window, the sash error, and the incorrect screen and weep hole cover installation. We're also concerned about the inconsistent information and the rude behavior you experienced. We'll investigate these issues to improve our service.

Rated 3 out of 5 stars

They added their cost of me using my…

They added their cost of me using my charge card to pay for the windows. Then lied and would be evasive when asking why the charge was different from the cost of the windows. They refuse to send a written detail of the work order.

19 August 2025
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Reply from Window Nation - Buffalo

We appreciate you bringing this to our attention. We regret that you experienced unexpected charges and difficulty obtaining a detailed work order. We're looking into the payment process and will ensure better communication regarding billing and documentation in the future.

Rated 5 out of 5 stars

Windows

Very professional and courteous people from the sales manager to the installers

20 August 2025
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Reply from Window Nation - Buffalo

We appreciate you mentioning the team's professionalism and courtesy, from sales to installation. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Good quality windows and sliding door with professional and worryfree installation process.

Window Nation did a great job in the overall process. Good quality products back-up by warranty. The best part was the installation process which was all day but seamless and very well organized and taken care.

19 August 2025
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Reply from Window Nation - Buffalo

We're happy to hear that you had a great experience with our products and installation process. It's wonderful to know that the installation was seamless and well-organized. Thank you for your positive feedback!

Rated 5 out of 5 stars

Excellent installers!

Excellent installers!! I was comfortable in my home while they worked around me, They were very respectful. Very quick and clean

15 August 2025
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Reply from Window Nation - Buffalo

We're happy to hear that our installers made you comfortable! It's great to know they were respectful, quick, and tidy while working in your home. Thank you for your positive feedback!

Rated 5 out of 5 stars

The installers were right on time and…

The installers were right on time and worked right through until all the windows were put in, trimmed out and sealed. They were very efficient and professional. We would definitely use Window Nation again. The windows look beautiful! Thank you for a job well done. There was no need for any clean-up after they had gone.

18 August 2025
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Reply from Window Nation - Buffalo

We're happy to hear that the installation process was efficient and professional, and that you are pleased with the appearance of your new windows. Thank you for choosing us and for sharing your positive experience!

Rated 1 out of 5 stars

Would not recommend

I don’t take kindly to the workers sent here who can’t speak English when I have a question. There was a problem with closure on one window, when that was resolved by an actual Windows Nation tech/employee, I raised the question about the seams in the screen, and why they are black and have a gap. Turns out 6 windows had not been ordered the part for the first installation.
I will have negative reviews and zero referrals. I don’t care about $$ off for some referral, that won’t happen. The one day installment resulted in two more visits. How about a $1,000 refund?

15 August 2025
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Reply from Window Nation - Buffalo

Here at Window Nation, we strive for excellence within the industry and are disappointed to hear that you received anything less. We hope you will provide us with the opportunity to address your concerns. Please call (866) 217-9582 or, feel free to private message us with additional details so we can begin to resolve your specific issues.

Rated 5 out of 5 stars

They were very professional

They were very professional, very efficient. I like that they put plastic down over my table and furniture so that wouldn't get Dusty and cleaned up everything and made sure that my windows worked perfect

15 August 2025
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Reply from Window Nation - Buffalo

We appreciate you sharing your experience! We're happy to hear that you were pleased with our team's efficiency and professionalism. It's great to know that you liked how we protected your furniture and ensured the windows' functionality.

Rated 5 out of 5 stars

Great job!

It was just overall a very easy process. The installation team was fantastic and very efficient. Overall from start to finish, a pleasant experience.

8 August 2025
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Reply from Window Nation - Buffalo

We're happy to hear that the process was easy and the installation team efficient! We appreciate you sharing your positive experience from start to finish.

Rated 5 out of 5 stars

The cost was great great

The cost was great! The install group were great. The windows look great!!

8 August 2025
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Reply from Window Nation - Buffalo

We're happy to hear that you had a great experience! Thank you for letting us know that you are pleased with the cost, install group, and windows.

Rated 5 out of 5 stars

Great work done

Marvelous people, did their work nicely, left the rooms clean and tidy.

7 August 2025
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Reply from Window Nation - Buffalo

We're glad you enjoyed your experience and that our team provided such great service. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Wonderful quality the installation was…

Wonderful quality the installation was very professional quick, they were very friendly and answered any questions I totally recommend window Nation to anyone and will use them again. Everything was completely as promised five stars plus plus!

4 August 2025
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Reply from Window Nation - Buffalo

We're happy to hear that you had a wonderful experience with our quality and professional installation services. We appreciate your recommendation and are glad we met your expectations. Thank you for your positive feedback!

Rated 5 out of 5 stars

New Windows

Everyone was very friendly and courteous. They made the process very easy.

4 August 2025
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Reply from Window Nation - Buffalo

We're happy to hear that everyone was friendly and courteous and that we made the process easy for you. Thank you for your positive feedback!

Rated 5 out of 5 stars

The crew was excellent

The crew was excellent. Hard working. They were also friendly and cleaned up thoroughly after themselves. The windows are beautiful.

31 July 2025
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Reply from Window Nation - Buffalo

We're happy to hear that our hardworking crew provided excellent service! It's great to know you are enjoying the beautiful windows and appreciated their thorough cleanup. Thanks for your feedback!

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