Window Nation - Atlanta Reviews 183

Good Afternoon,
I keep receiving emails and letters from Window nation on how much you all appreciate my business, and if I wasn't thrilled to please email or call Window nation so that you can make it right.
I have called , email, and it still is not correct. I have no screen, no response to my calls or email.

Good job with seal around window! Worked quickly!

This is in reference to your response of previous review. There was no miscommunication your sales rep Kyle Milholland straight out lied when asked if triple silver glass meant they were triple pane and he said yes. Anyone reading this do not trust this company. They will lie to you. They will take advantage of senior citizens and veterans. Very unscrupulous company.

One of the windows had a crack we had the whole house done. They came out and replaced it. They have good customer service and the technician is very professional and did a good job

The Crew arrived on time and started the installation soon after, the installation was completed on time, they were help full and answered any questions i had.
very pleased with the installation.

Screen door was installed, contract states "STORM DOOR " and the door is not flush finger size gap also it rained and water is standing between i side door

The guys did an excellent job on the installation of my windows and doors and the quality of the products I ordered is excellent. I’m very satisfied.

We replaced all windows in our house. I booked the consult at a booth at a fair.

Sales - our salesperson Alex was responsive to our needs while on-site. He provided the options to make sure we were happy with our decision, showing the lower cost options when the original price quoted gave me a little bit of pause, also giving options to split the job into smaller parts so we could reduce upfront costs. He put some slight pressure to secure pricing while on-site but was clear about the reason, being that if more inside sales people had to be involved in the sale, it reduced the efficiency of the company...which made sense. I didn't feel like it was any more pressure than any sales situation. Not everything I was told during the fair booth interaction was exactly accurate, but I don't feel like I was deceived.

After the initial meeting, we had some second thoughts about design choices, and he helped put the job on hold until we could visit the showroom about 2 weeks later to make sure we had the right decision to be happy with it. We ended up changing our order some and went with the highest quality windows with some adjusted design choices from the initial on-site quote. He was easy to work with and accommodating to make sure I was happy with my decisions.

Install - the install team was very professional and courteous. I have a lot of cats, which had to moved mid-job and they were good about leaving the first room untouched until another room could be finished and the cats could be moved. They wore shoe covers until covers were laid around the flooring and covered nearby furniture. They worked quickly, finishing in about 5 or 6 hours (17 windows) and walked through all the windows with me after to make sure they were all good. They cleaned up around all install areas (a couple small pieces of debris were missed during cleanup - but overall very good. Exceeded my expectations on cleanliness). The windows all looked great. After the walk through my toddler got his hands on some of the caulk, and I caught the guys right before they left. They came back in and fixed the caulk before leaving. Overall extremely good install team.

I'm very happy with the product - having the windows about a week now. I would recommend this company to a friend who was looking into new windows based on my interactions so far.

Great job window nation.

The workers were great. Very professional, pleasant and explained all that did, the function of the windows and doors.

I had your company to replaced a window in my kitchen...the window was placed on top of rotten wood. The look of the window and the fact that it was placed on rotten wood...then I was told I would have too get the window taken back out so that the wall can be fixed...which should have been done before the window was placed in. I then received a letter stating that if I wasn't THRILLED with the service you guys would make it right...I'm still waiting. The fact that the window looks like something a kid could have done...unhappy!!!

Window Nation did an outstanding job on our larger window replacement project. We had specialty arched windows that were replicated in a beautiful way. 22 windows removed and replaced in one day, each done perfectly and with precision. No mess left behind either. Dexter was our representative and from the very first meeting we knew we made the right choice. He was great and really knew his stuff! Thanks Window Nation, we are customers for life!

The entire process went very smooth. The customer service was excellent. I want to get siding and doors done through them when the time is right to do it.

Showed up on time, everyone knew exactly what to do. The workers were like a well oiled machine.

Michael's crew #2 was excellent. The work was very well organized. They paid attention to details and the results were great.

Workers were friendly and finished the work quickly. Windows were in good shape from the factory and not scratched when installed.

The crew arrived on time and ready to complete the installation.
I'm really pleased with the work that was done. They did a very good job.
I would definitely recommend Window Nation to friends and family.

The person who was charged with setting up the measuring appointment was a disaster. She continuously called the wrong number even though directed to call another and was unresponsive when I returned the call. Thank goodness she was not the sum total of our experience or this review would be a lot different. The salesman, regional manager and the Imani (install scheduler) were all very attentive and provided the most excellent customer service. The install was quick and we love the windows. We can already tell the difference in temperature in the house. The $100 gift card incentive is sucky as there are only small eateries with little cuisine options so don’t believe that hype.

The entire team was professional. We were informed throughout the entire process. Workers showed up at the exact appointment time, were quick, thorough, and provided a demo at the end to ensure any and all questions were answered. Highly recommend!

Window Nation installed 2 windows over the tub in my bathroom. One of them fogs up on the outside, but the other one never has fogged up. They keep telling me that it is caused by condensation, but I never had any condensation before the new windows were installed.

They delivered on their promises to provide QUALITY windows at a reasonable price with professional installation services. We could not be happier with their entire process.