Window Fleur Reviews 106

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Oh my goodness – these flowers have changed my wellbeing. I'm always happy when I look at them. They make me feel good. We are really enjoying them and they get a lot of attention from passersby.... See more

Rated 1 out of 5 stars

I used to buy from this company when they only delivered within the m25 there were issues but nothing too bad. As the company has grown the quality and design has got worse and worse. I order a specif... See more

Company replied

Rated 5 out of 5 stars

Just received our second window box on the subscription, the first one was a wedding voucher and we decided to swap the next season to a bigger window display. The process is super easy and flexi... See more

Rated 5 out of 5 stars

I've always struggled with knowing the right flowers to use and the right time of year to use them. Working from home, now I can look out of my window every season at some beautifully crafted flower... See more

Company details

  1. Garden Center

Written by the company

We do window boxes. Stylishly. Mess-free. We fill them with beautiful blooms and deliver them straight to your door, every season. Our biodegradable ready-planted Bloom Bags drop straight into any window box. That means you get all the joy of owning a mini-garden, with none of the hassle. There are no treks to the garden centre. No giant bags of compost. And no excess waste.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

106 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Absolutely love my flowers

Absolutely love my flowers, they have brightened up the outside of my house and I can't wait to see what the next instalment brings. Have already recommended them to all of my friends, so easy to order and delivery was very straightforward! Bring on the next pot!

11 May 2024
Unprompted review
Rated 5 out of 5 stars

Love this company and it's concept

Love this company and it's concept!

The product is amazing, the delivery is always prompt and well communicated and the extras in the box are always really well presented and useful!

Love supporting small businesses like this!

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous and fun flowers

Gorgeous flowers and super fun product all around. Customer service is personal and it’s obvious everyone working there is doing it with passion!
100% recommend for a cute gift for friends, family or yourself.

4 May 2024
Unprompted review
Rated 5 out of 5 stars

Thank you!

Thank you Window Fleur for sending me some wonderful Spring refills as a goodwill gesture after a previous customer service issue. I appreciate you taking the time to contact and speak to me directly and follow through on your promise to send me some complimentary plants. They are beautiful and very much appreciated.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Honestly had the best experience with…

Honestly had the best experience with Window Fleur. From beginning to end the quality and customer service has been wonderful. Would recommend Window Fleur to anyone. Who doesn’t need some colour flowers in their lives!

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant company and product

I’ve been subscribed to Window Fleur since it launched and I absolutely love it! The customer service is great. And of course each window box is beautiful, it’s always packaged so well and is so easy to install. It always looks amazing! Highly recommend.

19 February 2024
Unprompted review
Rated 5 out of 5 stars

Greta product and customer service

I love this service. The flowers and plants are always top notch and super resilient which helps with those winter cold snaps and deluges!

I also want to give a shout out to the fantastic customer service team. they always reply quickly and help any queries I have. You don’t get that with many companies these days.

Well done Team Windowfleur!

19 February 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, such a unique idea and super easy to have a fantastic bloom all year round. I needed something hassle free and that’s exactly what I got. Highly recommend

19 February 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, great service. Every time my new flowers get delivered it brightens my day! Blooming brilliant. :)

2 January 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Such a wonderful idea, and marvellously executed! The flower options are always gorgeous, and the quality of the stems are consistently high. Plus, customer service is top notch; they're always available and willing to answer any questions. Highly, highly recommend.

1 January 2024
Unprompted review
Rated 5 out of 5 stars

What can i say?

What can i say?! just EPIC!

Everything from the quality of products, expertly selected flowers, timely delivery and the communication and friendliness of the team has just been great.

First Window Fleur drop received and am excited to see what future drops and seasons have in store from this awesome company.

Beautiful

1 February 2024
Unprompted review
Rated 4 out of 5 stars

Lovely Product.

Lovely product and great concept. There is no phone number for customer service which is frustrating and it can take a day or so for an email to be answered but it’s a small business which deserves to thrive. I had some problems with the wrong box and bloom bags being delivered but once it came to the attention of Frannie and Joe the cofounders they were exceptional in sorting it out. My window box complete with bloom bags is beautiful. Thank you.

11 December 2023
Unprompted review
Rated 5 out of 5 stars

Gorgeous flowers & easy set up

Two great things - gorgeous flowers delivered all set up. Made life easy as all I had to do was put in the window box. Joe and team were also always quick to respond to any question or concern.

4 March 2023
Unprompted review
Rated 5 out of 5 stars

Glad I found Window Fleur!

Could not be happier with the experience I have received from Window Fleur. For one I absolutely love that it is a family business. Secondly, not being blessed with a green thumb, their arrangements are beautiful but also easy to manage. Just received my autumn box and love my selection of Firefly. Highly recommend!

1 September 2022

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