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Window Cleaning Warehouse Reviews 

532
•
TrustScore 4.5 out of 5

4.6

Cleaning Products Supplier
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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the high quality of products and equipment, finding them durable and effective for their needs. Reviewers frequently commend the excellent customer service for its helpfulness, quick responses, and professional advice. The delivery service is also highlighted for being fast, efficient, and reliable, with items often arriving quickly and well-packaged. However, some customers noted issues with incomplete or incorrect orders and occasional delivery delays. A few people also felt that when product malfunctions or missing components occurred, support was sometimes unhelpful or dismissive.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the quality and durability of items,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and efficient support... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting its helpfulness and... See more

Quality

People report positive experiences with quality, highlighting products that are durable and designed for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

By far the best company I have ever dealt with. Amazing prices,great website and delivery was free and extremely quick. Could not reccomend highly enough. Anyhting you need for cleaning tools and prod... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with, bought a Vikan brush last night & it arrived today. Great, friendly communications on WhatsApp, perfectly packaged & really fast delivery. THANK YOU very much.

Company replied

Rated 5 out of 5 stars

I had trouble with my WFP system tank in the van and the technician was able to get it working quite quickly, good knowledge helped me immensely

Company replied

Rated 5 out of 5 stars

Had a technical problem with my cleaning equipment. Reported it this morning and was pleasantly impressed with getting it sorted within an hour. Thanks to John at the wcw team. Cheers, John

Company replied

Company details

  1. Cleaning Products Supplier
  2. Window Cleaning Service

Written by the company

The UK's Largest Supplier of Traditional & Pure Water Window Cleaning Equipment. For 20+ years we’ve supplied traditional tools and pure water, water fed systems to trade and facilities teams. We’re the home of FaceLift Water Fed Systems and the creators of Phoenix Systems and RazrBLADE squeegee rubber, with FaceLift, Phantom, and Orbital poles trusted across the industry. We’ve delivered 4,000+ water-fed systems and provide installs at four UK fitting centres: Barry (HQ), Liverpool, Grimsby, and Billericay. Mission: equip window cleaners worldwide with the tools, training, and know how to work faster, safer, and to a higher standard. We stock: Unger, Moerman, Ettore, Exceed Innovations, Uni-Valve, Slick Connect, FaceLift, Phantom, and Orbital; plus hoses, poles, filters, pumps, reels, squeegees, and accessories.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

532 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(532)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Easy to negotiate and order from the website. Top quality equipment. Competitive prices. Arrived in two days. Kept up to date via email. As always a very good experience.

16 September 2022
Unprompted review
Rated 5 out of 5 stars

Have been very helpful recently!

Have been very helpful recently, I recently purchased a van mounted system with great communication via email booking my van in for me for fitting.
Looking forward to getting it done this week and getting on the road working.
Thanks again

1 September 2022
Unprompted review
Rated 4 out of 5 stars

Lack of communication in the delivery…

Lack of communication in the delivery time window of a delivery that I was expecting.
Apart from that, it's been great.
Quite impressed with the kit!
Following the SOPs for water fed pole system and its going well.
Thank you/Diolch
John Andrew Bowen

16 September 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant

Always have a great experience with wcw. If there is any issue (which is extremely rare), they are super quick to help and rectify something and they always answer questions I have. Delivery is quick too.

6 September 2022
Unprompted review
Rated 5 out of 5 stars

I am in the US

I am in the US. since the exchange rate has dropped and you have seem to have a reasonable agreement with you shipping vendor for cost I am more likely to purchase your wide variety of inventory.

5 September 2022
Unprompted review

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