Windmill Guitars Reviews 296

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, particularly the guitars, and appreciate the excellent service provided by the staff, who are described as helpful, knowledgeable, and friendly. People also highlight the efficient and prompt delivery service, noting that items arrive as described and well-packaged. The retail experience is frequently mentioned as positive, with many enjoying the relaxed atmosphere and the opportunity to try out instruments without pressure. However, some customers also noted minor issues, such as an initially faulty power supply included with a pedal, or a guitar being heavier than expected. A few people also mentioned waiting for delivery due to customs processes.

What people talk about most

Product

Users describe positive interactions with the product. Customers consistently praise the high quality and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff, particularly Simon,... See more

Delivery service

Consumers consistently report positive experiences with delivery service. Many reviewers praise the fast... See more

Retail

People report positive experiences with retail. Customers consistently praise the shop as brilliant,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered from Italy two Montypresso's items (impossible to find in my country) on sunday 21 of december, they shipped immediately on monday 22: they soon sent me a tracking code. Now i'm just waiting... See more

Rated 5 out of 5 stars

I have been looking for a maple backed acoustic but all I could find were Jumbos. I chanced upon a E16ss-tc being sold by Windmill. I asked some questions which Simon answered promptly and also provid... See more

Company replied

Rated 5 out of 5 stars

Windmill Guitars is a gem of a guitar shop located in Bangor, stocking new, rare and used guitars. It's an Aladdin's cave of treasures. Simon was very helpful and quick at sourcing a guitar for my son... See more

Company replied

Rated 5 out of 5 stars

Bought my first electric guitar here and had a superb experience. The owner was relaxed but clearly knowledgeable, and there was never any pressure or hard sales pitch. I really appreciated being able... See more


Company details

  1. Guitar Store

Written by the company

Northern Ireland's leading independent guitar shop - Official stockist of Eastman Guitars, Avalon Guitars, Maybach and More. Quality preloved and vintage guitars also stocked. Guitars bought and sold #WindmillGuitars


Contact info

4.9

Excellent

TrustScore 5 out of 5

296 reviews

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Rated 5 out of 5 stars

Fab service

Fab service. Item as described and despatched very quickly.

3 June 2024
Windmill Guitars logo

Reply from Windmill Guitars

Thanks for shopping with us Mark - cheers #WG

Rated 5 out of 5 stars

Great price and service

Great price and service, fast delivery over bank holiday weekend.

3 May 2024
Windmill Guitars logo

Reply from Windmill Guitars

Thanks for shopping with us Brad #WindmillGuitars

Rated 5 out of 5 stars

Literally the best small independent…

Literally the best small independent guitar shop I’ve been to in years in person and easy to order from online.

12 April 2024
Windmill Guitars logo

Reply from Windmill Guitars

Stop it .. we blush easily! Thanks for the kind review! #WG

Rated 5 out of 5 stars

Windmill guitars is fantastic!



Windmill guitars is great! They made changing my guitar strings a breeze and the ordering process was super easy. I was able to quickly find the things I needed and the pickup was a breeze. Simon was very friendly and helpful throughout the whole experience. I highly recommend Windmill Guitars for all your guitar needs!

13 April 2024
Rated 5 out of 5 stars

Yerasov

The little Yerasov is quite rare, so a first purchase from Windmill was necessary. Good communication and item delivered on time. Very well packaged, the amp is just as described. I'm very happy with my purchase and happy to recommend Windmill.

5 April 2024
Windmill Guitars logo

Reply from Windmill Guitars

Thanks for taking the time to leave us a review. #WG

Rated 5 out of 5 stars

Thrilled with my new guitar

Thrilled with my new guitar!
I bought a used Atkin Dustbowl is excellent shape. Simon was extremely responsive, and the shipping was super quick. The guitar arrived the next day, and I couldn't be happier.

20 March 2024
Rated 5 out of 5 stars

Windmill Guitars is definitely worth a visit!

A gem of a shop in Bangor for guitarists. Simon is great to deal with, very knowledgeable and passionate about guitars. I went shopping for a Martin but left very satisfied with a beautifully built and sounding Bourgeois.

James

19 January 2024

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