Winandoffice Reviews 333

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I purchased a number of Office keys from WinandOffice in the past, I had an issue with 2 of them but one was I had an older version of Office on my computer that caused a conflict. The customer servic... See more

Rated 5 out of 5 stars

I've bought three programs from this seller. The first two times went reasonably well, but the last time the program would install correctly because of MS issues. The girls at WinandOffice were... See more

Rated 5 out of 5 stars

Thank you for providing such a fabulous service at an unbelievable price. You have set me free from the microsoft 360 annual extortion. The download worked first time and registration with Microsoft w... See more

Company replied

Rated 5 out of 5 stars

Excellent I initially placed a low rating and then realized I wasn't following the instructions provided. I not only got win 11 pro loaded on two machines but office 2024 as well all activated. Exce... See more

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4.6

Excellent

TrustScore 4.5 out of 5

333 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I need to reset Stars because…of error

I need to reset Stars because apparently only 1 Star was in the Review rating. I wish to make it 5 Stars.
Thats what I's meant it to show.

10 August 2023
Unprompted review
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Reply from Winandoffice

Thank you for your feedback. Our 24/ 7 customer service is always happy to assist you and provide competent support.

Rated 1 out of 5 stars

Not a 'lifetime'. Lasted 3 months only!!!

Bought a 'lifetime' Microsoft Office Pro Plus for £19.99 on 16th March 2023. I had trouble getting them to send me an activation key. It has been locked since 16th June 2023.
Useless
Don't buy as not to be trusted.

16 March 2023
Unprompted review
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Reply from Winandoffice

Dear customer, we are very sorry that there are problme with the key. Have you already contacted our customer service? We would be happy to send you a replacement key. Please give us your order number or email address so that we can contact you. Thank you very much. Sincerely.

Rated 5 out of 5 stars

Excellent after sales service and support

Excellent after sales service. I messed up my installation and thought I wasn't going to be able register my product, but Winandoffice's support was great and after some back and forth, the problem was solved, I have a genuine product at a great price.

You can trust this company and I want to send a shoutout to Jimin and Shania for their help.

28 April 2023
Unprompted review
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Reply from Winandoffice

We are glad that we could be of further help to you.

Rated 1 out of 5 stars

Software will not load -sent e mail to…

Software will not load -sent e mail to address listed:
I purchased your online Microsoft office LTSC 2021 professional, plus, however the software will not load.

When I attempt to activate the product a dialog box opened which says …your installation cannot be activated because you have activated up to the limit of your multiple activation key. ??? Consult your administrator for further help?

I am the only one using this. I am the only one who has download it and I am the only one who is trying to install it?
Help please-I can be reached at phone number

Second attempt 3 days later...
I purchased your online Microsoft office LTSC 2021 professional, plus, however the software will not load.

When I attempt to activate the product a dialog box opened which says …your installation cannot be activated because you have activated up to the limit of your multiple activation key.??? Consult your administrator for further help?

I am the only one using this. I am the only one who has download it and I am the only one who is trying to install it?
Help please-I can be reached at

14 December 2022
Unprompted review
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Reply from Winandoffice

Dear Customer. We are sorry that there were problems with the activation. You have sent an email to our customer service; our representative asked you to send a screenshot of the error message so that we can help you. Unfortunately, no screenshot was received. Did you use our download link to activate the key? Sincerely

Rated 4 out of 5 stars

Some issues with Key activation but all good in the end

Followed the guide for download and no issues. Installed Office Pro 21 but the provided Key did not work.
Mailed them for a new working key. Quick response with new Key. Also failed. Further mail and response advising the key was checked and good. Suggested actions.
I again unistalled Office using the MS tool (google unintsall Office) and re-installed. Worked fine this time so can only assume some remnants of my old Office or 365 were still interfering. All seems good.

The team responded to my mails promptly and i never felt i was being sidelined or fobbed off. Good support.

Note: The Key activation is not a clean as it could be. This will be due to MS though. After entering the key in WORD account settings I had to close and reopen Word to get the Activation Wizard to finish key activation.

30 March 2023
Unprompted review
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Reply from Winandoffice

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. 

Rated 5 out of 5 stars

Wonderful support after the purchase

Wonderful support after the purchase. I had some difficulties getting the app on line but the Team collaborated and solved my issues to my complete aatisfaction! Recommend highly!

15 February 2023
Unprompted review
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Reply from Winandoffice

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Our customer service team is available 24/7 untill you get your program installed and fully working. Best regards,  

Rated 5 out of 5 stars

Past one month Windows 11 pro and…

Past one month Windows 11 pro and office pack working as should. recomended

9 January 2023
Unprompted review
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Reply from Winandoffice

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Our customer service team is available 24/7 untill you get your program installed and fully working. Best regards,  

Rated 5 out of 5 stars

Awesome company!!

Awesome company!!
I can't say enough about how pleased I am with the way this company conducts business. The products they sell and the post-purchase assistance you will receive are 2nd to no one out there. Thanks again for hanging in there with me and for your very quick and responsive help.

10 January 2023
Unprompted review
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Reply from Winandoffice

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. 

Rated 5 out of 5 stars

quick

quick, after payed, got email and download, it started work. add key code

22 December 2022
Unprompted review
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Reply from Winandoffice

We’re thrilled to hear you enjoyed your experience. We hope to hear from you soon in our shop. 

Rated 1 out of 5 stars

Where is my money that you promise to refund?

Be careful when dealing with this company! I don't recommend it at all! I bought a copy of Windows 10 from them for £19.99, and they didn't want to provide installation instructions. I've emailed them several times, and they have sent me instructions in German even though my emails were written in English. Later, they sent instructions in English, but these instructions didn't work. I requested a refund, but they replied to my email with a very generic answer, and they refused to give me a date for when the refund would be processed. I sent more than one email to get an estimated time of receiving my money back, but they kept replying with generic replies without an estimated date. Until now I have not received my money!

12 December 2022
Unprompted review
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Reply from Winandoffice

dear client
we are sorry for the inconvenience
I am currently trying to find your transaction information to make the refund.
please have a little more patience.
T_T

Rated 5 out of 5 stars

Download MS Office pro plus

Download - Installation - Aktivierung von Office 2021 Professional Plus, alles perfekt geklappt!
Danke!
Meine Empfehlung!

10 November 2022
Unprompted review
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Reply from Winandoffice

Nochmals vielen Dank für die positive Bewertung und dafür, dass Sie so ein großartiger Kunde sind. Ihre Bewertung bedeutet uns sehr viel und zeigt uns, dass wir auf dem richtigen Weg sind!

Rated 5 out of 5 stars

Ordered the wrong product by mistake…

Ordered the wrong product by mistake and they fixed everything quickly and with no hassle. Excellent service!

9 November 2022
Unprompted review
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Reply from Winandoffice

We are incredibly grateful that you took the time out to leave us a 5-Star review. Hope to see you again soon!

Rated 5 out of 5 stars

Problem solved in no time!

Half a year after purchasing licenses, I had difficulties activating the license. An email to sales support was answered within half an hour... and my problem was solved! Exemplary!

2 November 2022
Unprompted review
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Reply from Winandoffice

Thank you very much for your comment. It helps us grow as a company and as a team. Our number one priority is to serve and satisfy our customers. We look forward to serving you again.

Rated 5 out of 5 stars

only recommended

Fast delivery, quick and friendly response to service request, with subsequent quick problem resolution.
Super!

11 October 2022
Unprompted review
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Reply from Winandoffice

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Best regards,
Win&Office

Rated 5 out of 5 stars

Thank you for providing such a fabulous service

Thank you for providing such a fabulous service at an unbelievable price. You have set me free from the microsoft 360 annual extortion. The download worked first time and registration with Microsoft was successful immediately. Yes, I was skeptical when I purchased but this is the real deal. I was quoted $280 for Office 21 at a local office shop and the same thing I purchased from you for less than $40. Thanks for being a disruptor and letting us fight back.

6 October 2022
Unprompted review
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Reply from Winandoffice

We are satisfied when our customers are satisfied. That's why your experience and rating is important to us. The opinions of our customers motivate us to become a little bit better every day.

Rated 5 out of 5 stars

My key did not work

My key did not work and I requested help. Very quick and successfully support. Thanks for that. Be TH

4 October 2022
Unprompted review
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Reply from Winandoffice

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. We hope you’ll visit our online shop again soon.

Rated 5 out of 5 stars

Licence did not work when installing.

Licence did not work when installing.
Message to
sales (&) dl-winandoffice.com
Support was very prompt. Solution was a replacement key.
Duration until solution < 1 day.
Super support

2 October 2022
Unprompted review
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Reply from Winandoffice


Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. We hope you’ll visit our online shop again soon.

Rated 5 out of 5 stars

Fast response (even on Sunday) and…

Fast response (even on Sunday) and solution

25 September 2022
Unprompted review
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Reply from Winandoffice

hello dear customer, thanks for your comment, we are 24/7 available for any question, regards

Rated 5 out of 5 stars

All ok and good service.

All ok and a very good and friendly service and quick reply !!

23 September 2022
Unprompted review
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Reply from Winandoffice

hello dear customer, thanks for your comment, we are 24/7 available for any question, regards

Rated 5 out of 5 stars

They really are that good.

When I was looking to buy MS Office I googled each company that I was thinking of buying from. The overall rating on winandoffice was mid range based on the fact that it didn't have that many reviews. So I took a chance. I had a couple of issues with installation (no fault of theirs) and I thought I was being ripped off. But I contacted customer support and they replied immediately and answered my questions. Then I had another weird issue on my computer and again, on the weekend, they responded immediately. I wasn't expecting that. They were courteous and professional and extremely helpful and patient with me. They gave me step by step screen shots to resolve the problem and eventually they had to resolve it by remote connection. Which took all of about 5 mins. They were just wonderful. I highly recommend them. Don't be fooled by the low price, you really are getting a great product and great customer service here.

18 September 2022
Unprompted review
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Reply from Winandoffice

Dear customer, thank you very much for your feedback. Keeping our customers satisfied is our priority. The customer service is the most important thing for us and for that reason we are available 24/7 :D It will be a pleasure to hear from you again in our shop. Best regards to you

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