Complete waste of time
Requested a quote on their website for finding out whats wrong with my immersion heater (likely the element has gone but I am not sure). I was passed to a guy named Tom who wanted to book the job without giving a quote first or knowing what was actually wrong with it. When I requested a quote he replied "After consulting with the team with have just taken on additional work since my first email to you and now would not have the time." Since it is unlikely any reputable company would not have time to change an element I assume they are cowboys wanting to scam people without checking what is wrong first. Complete waste of time.








