Wilsonsvapes Reviews 

638
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I am delighted! £10 cheaper then other retailers, received within 24 hours of purchase. Definitely will use again.

Rated 5 out of 5 stars

Have been using Wilson Vapes for some time now. They offer outstanding value and I received brilliant customer service from Paul who promptly sorted out my query today. Highly recommended.

Rated 5 out of 5 stars

Used this company for a couple of years for all my vape products after helping me out during covid lockdown, they over a good, consistently service at a reasonable price. My recommended and first stop... See more

Company replied

Rated 5 out of 5 stars

Never used this company before and not so sure I’d use them again… still waiting for my order a week in !!! Although after an email I was sent my replacement item immediately as the guy at Wilsons V... See more

Company replied

Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Information provided by various external sources

Based in Barnsley, we specialise in all types of E-cigarette and vaping equipment, liquids and accessories. We offer a UK wide service with FAST & FREE delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

638 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(638)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Waited a week for a 48hr delivery … still not arrived 🙄

Never used this company before and not so sure I’d use them again… still waiting for my order a week in !!!
Although after an email I was sent my replacement item immediately as the guy at Wilsons Vapes explained they’d been having delivery issues . And it didn’t end there they offered me a full refund or another item of the same value for free .
Fantastic customer service 👍

10 November 2021
Wilsonsvapes logo

Reply from Wilsonsvapes

hi susan as per our discussion the phone, im truly sorry for the issues you have had, hermes have had major service issues this week effecting over 50% of my items. I can only apologise, I will make your item a priority and I will be in touch regarding re-imbursement for the issues you have had

Rated 5 out of 5 stars

Very good

Very good, easy website. Good quality packaging

5 November 2021
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Reply from Wilsonsvapes

thank you very much for your amazing feedback

Rated 4 out of 5 stars

I never received a confirmation email…

I never received a confirmation email and I haven’t received the product that you took the money for! I am just going to contact Wilsonsvapes to find out what’s going on so definitely not impressed with customer service

3 November 2021
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Reply from Wilsonsvapes

hi, I hope we have now sorted this issue out for you. due to some issues with hermes at the end of October delays have occurred into the first week of November. a credit has been sent and I hope you are now enjoying your new items. thank you

Rated 5 out of 5 stars

Very informative

Very informative, answered all questions honestly, in all very knowledgeable on product, great service and prompt delivery.
Enjoying the vape, thankyou 👍👍👍

22 October 2021
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Reply from Wilsonsvapes

very much appreciate the great review

Rated 5 out of 5 stars

Great

Quick service and great price. Thank you

14 September 2021
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Reply from Wilsonsvapes

hi jackie thank you for the great review

Rated 5 out of 5 stars

GREAT Customer Service

Ordered a vape which was sent out very promptly. Hermes proceeded to lose it! Was replaced immediately by Wilson Vapes. Great customer service for you guys. Thank you very much.

3 August 2021
Unprompted review
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Reply from Wilsonsvapes

Thank you, we hope to see you online again soon

Rated 5 out of 5 stars

great company

great company, quick delivery's cant fault them,

2 August 2021
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Reply from Wilsonsvapes

Thank you, we hope to see you online again soon

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