Willsleep Reviews 473

TrustScore 3 out of 5

3.2

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Company details

  1. Linens Store
  2. Bedroom Furniture Store

Written by the company

Het perfecte afstelbare hoofdkussen ! Gevuld met origineel memory foam, dat voel je ! Will Sleep ☁️


Contact info

3.2

Average

TrustScore 3 out of 5

473 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very disappointing: no response and no refund

I ordered two pillows from Will Sleep, but unfortunately, they were not what I expected, so I decided to return them. However, it has been impossible to get in touch with the company. I’ve tried multiple times via email and social media, but received no reply at all.

Because there’s been zero communication, I couldn’t complete the return process and never received my refund. This has been very frustrating and unprofessional. I am still trying to get in touch with Will Sleep. I would strongly advise others to be cautious before ordering from Will Sleep, the lack of customer service is unacceptable.

18 June 2025
Unprompted review
Rated 1 out of 5 stars

Cant get no contact what so ever with…

Cant get no contact what so ever with them! Not thru email or calling or Instagram. They dont respond at all and now i am stuck because i cant return my order! This is called scamming! Dont buy here!

3 July 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience

Multiple queries are asked till date for order#241244441 but no response for a single query yet. Not happy with the ignorance towards customer queries. The return process is not clear and no direct support contact available nor email option works. Not sure if its a valid contact option available on the website. Did not expect this from a good rated vendor on Trust pilot. Not sure if the rating what I see is genuine.

11 February 2025
Unprompted review
Rated 1 out of 5 stars

No order received

I placed an order on 19th of January, the order status is completed, but it's not even out for delivery yet despite their promise of next day delivery.

I contacted the customer service asking to cancel my order, and haven't heard anything from them either.

Very disappointed.

6 February 2025
Unprompted review
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