Wilkins Chimney Sweep logo
Visit website

Wilkins Chimney Sweep Reviews 

25,988
•
TrustScore 5 out of 5

5.0

Chimney Sweep
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exemplary service, noting the professionalism and efficiency of the staff. Many reviewers highlight the meticulous attention to cleanliness, ensuring no mess is left behind after the job. The staff are frequently described as friendly, polite, and highly knowledgeable, offering valuable advice and making interactions pleasant. The booking process is consistently noted as easy and efficient, with timely arrivals and clear communication throughout. Customers are very satisfied with the quality of the work, often mentioning that their stoves and chimneys are left in excellent condition, feeling confident in the thoroughness of the service provided.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as professional, efficient, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that work is always executed well... See more

Booking process

Consumers find the booking process to be positive, with many describing it as easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used the services of your representative for several years now. He always arrives on time. He is extremely careful about completing the job leaving no soot or grime anywhere and removing all a... See more

Rated 5 out of 5 stars

Ian from the Tyneside branch did a brilliant job, gave me some good advice about placing the carbon monoxide alarm, and left the living room fireplace as clean as a whistle. He's also really friendly.... See more

Rated 5 out of 5 stars

This is the 2nd time Andrew has been round to service our Stove & Sweep the Chimney. Being new to a multistove last year following our house move he has been very patient in giving knowledgable advice... See more

Rated 5 out of 5 stars

Our next door neighbour was having her chimney swept, as we have an open fire we were in desperate need of having our chimney swept before the winter use. I nipped out to get the number and started c... See more

Company details

  1. Chimney Sweep

Information provided by various external sources

Local Friendly & Professional Chimney Sweep

Contact info

5.0

Excellent

TrustScore 5 out of 5

26K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(25,988)

193 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

5* chimney sweep

Great service from Sam on our wood burner and chimney. Very careful and clean, also advised about CO monitor. Great booking service and communications too. Will be using every year.

1 July 2026
Rated 5 out of 5 stars

Excellent Service

Been using Wilkins Chimney Sweeps for many years and would recommend them to everyone.

They arrived on time, very polite and friendly. The log burner was cleaned to an inch of its life. All seal, glass and fire bricks checked - very professional and knowledgeable. What an excellent service.

30 June 2026
Rated 5 out of 5 stars

Annual summer chimney clean

Annual summer chimney clean . Good , well organised sweep service with online data and Certificate of Sweeping provided .
Room left clean and with our own floor covers almost spotless of sooty markings .
Repeat service next summer .

1 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look